Quality Assurance Engineer Resume Redmond, WA - Hire IT People

TECHNICAL SKILLS:

Certification testing, Windows Phone 7 testing, WP7 SDK.
MS Office, MS Access, MS Visio, MS Visual Studio, MS Product Studio, MS TFS, MS TM.
SVC, Mantis Bug tracking tool, JIRA, HP Quality Center
Troubleshooting PC hardware, software and networking issues; Remote Desktop experience

PROFESSIONAL EXPERIENCE:

Confidential, Redmond, WA

Mobile Tester

Responsibilities:

Used HP Quality Center for test execution and defect management
Test various Confidential products and services
Using Confidential compatible device including Android, iOS, and feature phones
Use Confidential Excel for test case writing from project documentation
Deal with proprietary tools for SIM activations, account management, and reporting
Join conference meetings for project updates with other teams
Take ownership of projects and drive project tasks such as SIM acquisition, data requests, and defect maintenance
Gather and report various real user experience data
Do business validation of project releases

Confidential, Bellevue, WA

Mobile Device Tester

Responsibilities:

Ran test passes on a wide range of devices and environments for AT&T Address Book project while reported and regressed bugs. Testing on web and mobile for field mapping, account provisioning, 2 way syncing and performance. Updated device documentation for sync relationships, device functionality and device codes.
Ran test passes through HP Quality Center
Logged and regressed defects through HP QC
Updated multiple documents on Sharepoint, and Excel
Tested new and legacy multiple devices of various OSs including Android, Windows, Palm and Blackberry

Environments: HP QC, Sharepoint, Excel, Windows, Android, Blackberry, Palm, web testing

Confidential, Redmond, WA

Test Associate 2

Responsibilities:

Run test cases using Product Studio and Team Foundation Server: Test Manager
Uses scripts and some automation tools for test scenario setup
Driving and leading test passes for Xbox features
Coordinating with devs and other testers on bugs and test cases
Compiling test pass reports through internal reporting tool and TFS
Edit test cases to update to new changes in UX/features
Writing detailed but concise bug reports through Product Studio and TFS
Update and maintain Xbox 360 firmware to the newest build

Environment: Xbox Dev kit, XDK, white and black box testing, hardware and network testing, Product Studio, Confidential Team Foundation Server, Test Manager

Confidential, Bellevue, WA

Quality Assurance Engineer

Responsibilities:

Cert test Windows Phone 7 apps for policy and technical
Read WP7 documentation, updates and feedback
Updated internal wiki to new policy/technical changes
Deploy apps on to WP7 devices using the WP7 SDK
Standardize testing procedures and interpretations
Track and assigned out test equipment inventory
Maintain office when manager is out

Environments: WP7 SDK, wiki, HTC, Samsung, LG

Confidential, Redmond, WA

Test Associate

Responsibilities:

Utilized Xbox 360 dev kits to test Kinect
Used Product Studio for bug reports
Ran test cases using proprietary tools
Wrote test cases using proprietary tools

Confidential, Bellevue, WA

Counter Operations Agent

Responsibilities:

Diagnose and troubleshoot customer’s computer problems
Write reports and logs of computer issues and progress
Implement solutions to computer issues such as: Clean out viruses, adware, spyware and other forms of malware, Replace outdated and malfunctioning hardware, Reformatting and data migrating, Install software, new peripherals, and configure network settings

Confidential, Flower Mound, TX

Office Manager

Responsibilities:

Worked with Salesforce to handle student information such as contact and enrollment
Utilized Quickbooks to process tuition payments, paying bills, and reconciling with bank statements

Confidential, Lewisville, TX

Quality Assurance

Responsibilities:

Xbox tested AAA title Spy Hunter: No Where To Run
Identified critical performance, graphical, and game - play bugs
Moved laterally through the QA organization to help out other projects
Worked in a time sensitive and high pressure environment

Confidential, San Francisco, Austin

Conference Associate & GDC Online

Responsibilities:

Monitoring doors to panels and sessions
Scan badges and track head count
Coordinate with GDC speakers for panels and Q&A
Assisting registration desk for questions and issues

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Quality Assurance Engineer Resume

Redmond, WA

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