SUMMARY:

• IT Quality Assurance Test Manager with over 11+ years of Software Quality Assurance and management experience.
• E xperience in managing large scale QA projects (Manual / Automation) in Banking and Healthcare domains in a Global delivery model and providing continuous thought leadership for improving overall team's efficiency and effectiveness.
• Significant experience in driving key test strategy, defining enterprise test processes involving metrics and SLA driven delivery, test planning, project planning for test development and execution, defect management, risk and issue management. Also responsible for handling forecasting, team right - sizing and coaching and mentoring of team members.

• Extensive working experience in Agile (Scrum) and Waterfall methodologies.
• Expertise in Test data management and data source testing.
• Expertise in Test data simulator and Architecture design, Implementation plan, Deployment plan
• Experience in SOA with Automation RestFul/SOAP Web Services, Web API with SOAP UI.
• Expertise in Saas platform multi tendent automation regression testing
• Expertise in Agile testing, CI/CD integration testing.
• Expertise in QA methodology, QA Metrix, SDLC and QA validations to ensure the quality assurance control.
• Expertise in automation framework and process flow creation.
• Responsible for enterprise wide strategic initiatives such as QA transformation, change management through QA and reduce cost of ownership through QA.
• Leading a team of over 30+ consultants working in offshore & Onsite
• Established mobile testing lab and Mobility QA processes for Coimbatore CTS.
• Skilled in test delivery and setting up of TCoE, test consulting and business development.
• Responsible for end to end relationship and delivery management for client.
• Experienced in building testing teams right from scratch including devising the selection process and actively participating in interview panels and training programs
• Proactive, solution oriented, and ability to interact with multiple groups to get the job done. Highly adaptable in quickly changing technical environments with very strong organizational and analytical skills
• Managed large QA teams in complex and integrated technical platforms in Waterfall / Agile methodology. Tools involved while managing teams include manual and automation tools such as HP ALM/Quality Center, UFT, Jenkin build and deployment
• Proficient in solution identification, Effort estimations, project scheduling, implementation processes, project tracking, team management metrics collection & analysis to facilitate process/product improvements
• Effective in communicating project status, test deliverables and issue escalations to key stakeholders on product quality
• Having good experience in Mobile Application Testing for Android, iPhone, iPad, Blackberry and Windows devices for WellPoint Mobile Applications, led QA projects, managing QA teams,
• People Leadership / Employee motivation, retention and attrition management.
• Set objectives for the team and measure performance against the same

Software Methodologies: Waterfall, Agile /Scrum model

Mobile Testing: IOS simulators, Device anywhere

Automation Tools: Selenium, SOAP UI, Postman, Cucumber, QTP

CM: GIT, SVN,Java

Test Management Tool: QC, JIRA, Bugzilla,

Operating Systems : Win07, 10, UNIX

Database : SQL, MS Access

PROFESSIONAL EXPERIENCE:

Confidential

Test Manager

Responsibilities:

• Leading the Entire QA practices for a 30 members handling Onsite and offshore QA activities, acting as primary contact for the Client & Vendors.
• Participate in Business requirements, Sprint Planning and Design review meetings
• Responsible for Test plan, Test Estimations and Test Strategy
• Preparation of QA Estimates and RTM documents and review them in accordance with the Requirements and Technical documents.
• Responsible for attending all Agile/Scrum meetings and updating all RTM documents
• Experience in working with Agile development team and be able to cope in a very fast paced environment
• Lead the Onsite and offshore teams throughout the Agile Process
• Managed team work load and provide assistance in defining and prioritizing team members' tasks
• Lead the Functional Testing, Backend Testing, Regression Testing, Performance Testing, UAT and
• Responsible in Executing, Reviewing, Validating and Approving Test scenarios and Test cases along with the Test results raised by the team.
• Provide QA status reports on a daily basis for the assigned projects
• Work closely with product management and engineering stakeholders to ensure that the highest quality software is delivered on time in a fast paced environment
• Managed team work load and provide assistance in defining and prioritizing team members' tasks
• Train and mentor new associates in gaining knowledge of the interconnect platform
• Manage Testers work (during test plan and test execution), ensure testing is completed on time and within budget, resolve conflicts arising between team members or with external team members, keep team members motivated.

Technology: IOS and Android/ASP.net and C#

Testing: Manual testing/Mobile application testing

Confidential

Test Lead

Responsibilities:

• Expertise in testing the subjective functionality and GUI features of popular mobile handsets and tablets (Android, iOS)
• Good understanding of working on the applications developed for touch screen phones.
• Performed Mobile compatibility testing, functional, usability testing, and GUI testing.
• Expertise in Test estimation by TCP estimation method ·
• Identify process improvement areas and take corrective action. Ensure timely communication of issues and status.·
• Set objectives for the team and measure performance against the same.
• Prepared Metrics and Weekly & Monthly Status Report Deliverables
• Assigned Test cases to entire team and coordination between onsite and offshore during test execution.
• Conducted Parallel Testing, Functional Testing & Regression Testing for all modules
• Peer reviewed Test Cases and handling client delivery calls
• During release day coordination between onsite and offshore.
• People Leadership / Employee motivation, retention and attrition management.
• Attending the client calls to gather project testing requirement
• Involved in the user acceptance testing to make sure that the application should work according to the client requirements.
• Peer reviewed Test Cases and handling client delivery calls.
• Conducted Parallel Testing, Functional Testing & Regression Testing for all modules
• Prepared Test Plan, Metrics and Weekly & Monthly Status Report Deliverables
• During release day coordination between onsite and offshore.
• Defect Reporting and Management Using Mercury Quality Centre
• Training new entrants to the team on the core application.