PROFILE SUMMARY:

• Around 9 Years of Extensive experience in IT Industry with emphasis on Software Quality Assurance & Software Testing of Desktop, Client/Server and Web applications across Telecom and Retail domain .
• Extensive knowledge of QA methodology, standards and procedures such as creating test strategy, test plans, test cases, test result documentation for Quality Acceptance Testing (QAT)
• Proficient in functional testing, system testing, integration testing, regression testing, black box testing and end - to-end testing
• Expertise in software testing across all phases of Software Development Life Cycle
• Skilled in analysing business requirements and specifications for creating test cases across the entire life of the project
• Knowledge of Web Services testing using SOAP UI, Postman
• Hands on experience and good knowledge in creating, modifying and enhancing both manual test cases and test scripts created in Selenium Web Driver
• Experience in using JIRA, HP Quality Center/HP ALM, Team Foundation Server and Selenium WebDriver
• Knowledge of Backend Testing using SQL queries on Oracle
• Extensive experience in working with onsite/offsite team model; aware of the cultural issues; aware of the issues in terms of planning efforts/ schedules etc..
• Experience in testing Billing System, POS(Point of Sale) and IVR (Interactive voice response) applications
• Experience working with Retail , Web and Customer Care Applications
• Experience working in a fast paced, constantly changing Agile environment and managing multiple concurrent projects, tasks and products in Waterfall Methodology

TECHNICAL SKILLS:

Testing Tools: HP ALM Quality Center, Test Director, SOAP UI, Postman, Apigee, Selenium, TFS, Rally

Bug-Reporting Tools: HP Quality Center (Formerly HP Test Director for Quality Center Software), JIRA

Testing Types: Sanity Testing, GUI Testing, Functional Testing, System Integration Testing, Regression Testing, Black Box Texting

Applications: MS Office, MS Access, MS Visio

Web Servers: Web Logic, SQL

Languages: Java, HTML, VBScript, UNIX, Windows Command Line, TSQL, XML

Operating Systems: Windows 95/98/2000/XP/NT

ORGANISATIONAL EXPERIENCE:

Confidential, Atlanta

Senior Quality Assurance

Responsibilities:

• Headed projects of various lengths and complexity and achieved proficiency in exhaustive manual testing; consistently delivered high quality of work
• Wrote test plans, test cases and updated milestone dates and submit exit reports in HP ALM
• Reviewed Business Requirement Documents, Functional Specifications Document and involved in developing test plan and test case documents.
• Provided application and technical support to other groups, where appropriate
• Performed Functional and End to End Testing for Device and Accessories purchase from the front end UI till the invoicing and shipping of the product to customer
• Performed testing of outbound voice applications on Avaya Voice Portal
• Performed testing of voice applications with speech recognition/DTMF features & Agent side Web Screen Pop-Up
• Performed Service Level Testing for Web services using Soap UI, Postman and Apigee
• Performed Sanity and Integration testing
• Performed Regression testing for Web and Desktop Retail Application
• Performed End to End testing from UI till Backend and DB validations using SQL developer
• Developed test scenarios/test cases based on requirements and user stories
• Coordinated testing team onshore and offshore testing activities and provided daily status reports to upper management
• Involved in creating Test Data using CSM application and extracting data from Database using various SQL queries and also tested Credit card, Debit Card and Voucher Payments
• Performed CSR activities in Oracle DB through Customer Service Management (CSM) system via the SAMSON application
• Participated in defect management activities through identifying, logging and re-testing using Quality Center
• Participated in walkthrough of test cases to ensure complete coverage/receive business approval
• Extensively interacted with developers and provided them Logs from ROCS link to analyse & resolve issues that were encountered while testing application
• Lead Defect triage meetings and assigned severity and priority to defects in Quality Center based on risk assessment and worked with developers to resolve issues.
• Performed Regression testing using Selenium WebDriver
• As a member of manual testing team at Confidential managed for all stages of software testing cycle & variety of company software solution

Confidential, Detroit

Software Validation Engineer

Responsibilities:

• Analysed requirements and module-specific functionalities to identify test requirements and to prepare test cases.
• Tested and Validated Vehicle Infotainment system features such as Navigation and Bluetooth
• Written and executed test cases for Bluetooth profiles (A2DP, AVRCP, HFP) to check the pairing issues
• Generated analysis graphs so as to verify the status of the project as well as the execution count of resources
• Verified the Functionality and Integration System
• Logged, tracked and verified defects using Visual Studio, MTM and Team Foundation Server
• Performed manual testing on Bluetooth Module.
• Modified and maintained test cases with changes in application interface and navigation flow.
• Assisted the team lead with daily QA tasks and attended QA Status meetings
• Presented daily Test Execution Status Report (TESR) to stakeholders

Confidential

Test Analyst/Team Lead

Responsibilities:

• Executed manual test cases/test scripts Using QC
• Documented Test cases corresponding to business rules and other operating conditions in HP Quality Center
• Responsible for UI and POS Applications Testing
• Created Use cases for system, functional and regression testing.
• Contributed to bi-weekly retrospectives providing feedback on improving test plans, expanding test suites and improving the continuous delivery loop.
• Tested the application on different browsers
• Involved in writing Test cases, Functional Requirements and Executing Test Cases
• Executed the test cases, verified the results and reported the defects in QC.
• Prepared daily Test Execution Status Report (TESR) for stake holders.
• Logged in defects into Quality Center and tracked defect on a regular basis
• Verified that the application runs perfectly in various OS and various environments
• Tested the applications usability and browser compatibility
• Participated in daily meetings to discuss issues associated with testing
• Mapped Requirements Traceability Matrix (RTM) to test cases
• Participated in defect triage calls, as required, to expedite defect resolution

Confidential

QA Tester

Responsibilities:

• Used Test Director for writing and executing Test Cases
• Responsible for defect management: logging defects, following up on status and executing regression tests
• Attended several walkthrough meeting with the Business Analysts, Project Manager and developers
• Involved in exporting Test Cases from EXCEL to Test Director
• Used tool JIRA to raise and track defects
• Created, updated, reviewed and executed manual test cases
• Performed other related duties as assigned
• Performed Manual Testing for the functional requirements