SUMMARY:

• 9+ years of experience in system analysis, design, development, business analyst, quality assurance and automation of testing using SQA Robot and other testing tools in a client server based applications.
• Well versed with unit testing, system testing, Black Box and White Box testing.

SPECIFIC SKILLS:

• Business Requirement Analysis
• Formulation of test plan
• System Testing
• Relationship Management with Transmitters, Vendors, etc.
• Automation of GUI Testing
• Source Code
• Migration
• Use Cases
• RUP
• UML
• V Tools

TECHNICAL SKILLS:

Operating Systems: MS - DOS, Windows 95, Windows 98, Windows 2000, Windows 2000 Professional, Windows 2003, Windows NT, Windows XP, Solaris, Microsoft 7

Languages: SQA Basic, VB Script, SQL and PL/SQL, TSL, HTML, Perl, CGI, Java Script, C++, Cobol, VB,Net, ASP.NetDatabases: Oracle 8i, MS Access, and SQL 6.5, Visio

Testing Tools: SQA Manager, SQA Robot, Win runner, Test Director, Load Runner, E-test, QTP, Quality Centre, Trade Test, Rational Requisite Pro

Software: MS Word and Excel

GUI: Visual Basic 6.0, Developer 2000, Power Builder

Web Tools: ASP, InterDev, COM, FrontPage.

Web Servers: IIS 6.0, Web Services, WebLogic, WebSphere, Apache Web Server, Java WebServer.

Mainframe: MVS, DB2, OS/390, TSO, ISPF, JCL, DB2, SPUFI

Other: Visual Studio 05 08, Excel Win32API

PROFESSIONAL EXPERIENCE:

Confidential

Lead BA/QA

Responsibilities:

• Worked on all phases of testing in the full SDLC
• Conducted manual and automated testing
• Interviewed client stakeholders
• In house and on site testing for various financial institutions
• Created functional requirements documents
• Created BRDs
• Created test scripts and test cases
• Managed offshore teams
• Pivot tables/charts
• Power point presentations to C level executives
• UAT testing and sign off
• QA entry/exit criteria
• Test plan creation
• Adherence to Quality standards
• Ensured delivery of Quality code
• Agile and scrum methodology
• Adherence and implementation of full SDLC
• Change control
• Metrics reporting and tracking
• Process improvements and strategy
• Project scope, schedule and cost
• Brought on board from inception to full completion of project
• Led team of 8 testers
• Involved in creation of use cases
• Created training material

Confidential

Lead BA/QA

Responsibilities:

• Supported multiple small - mid-size production changes simultaneously and ensured end to end delivery.
• Maintained and managed the overall plan of activities, document and coordinated work across all participating organizations including 3rd party vendor activities.
• Responsible for working with both internal and external development teams to facilitate code delivery to the standard FTP site.
• Worked with the internal development and operations teams to coordinate the promotion of code from the FTP site to the test, stage and production environments.
• Coordinated Quality Assurance (QA) and User Acceptance Testing (UAT) for all production releases and ensured quality code is released.
• Ensured all of the appropriate and quality documentation is delivered by each team.
• Communicated the status of each stage of the release to the appropriate parties.
• Assisted with the assessment and tracking of defects assigned for each release.
• Accurately tracked and report work time across projects to manage the overall budget and ensure accurate financial reporting.
• Excellent communicator across all project teams
• Used Software Development Lifecycle experience with the supplementary ability to assist in defining standards and adherence to those standards
• Used MS Office and Share point
• Documented and tracked new production requests received from the Marketing and Sales teams
• Coordinated Work Orders and ensured the appropriate level of project approval obtained prior to initiating any work efforts.
• Identified and documented change to project scope, schedule and cost
• Identified and documented issues and risk management functions
• Performed Quality Management functions and assisted in Integration and Quality Assurance Testing
• Tracked defects discovered during Quality Assurance testing and worked with the Development Lead(s) to identify fix and obtain closure to any open issues prior to production launch.
• Managed the day-to-day operational aspects of the project.
• Prepared for engagement reviews and quality assurance procedures.
• Ensured project documents were complete, current, and stored appropriately on Share point
• Communicated the final production release to all stakeholders and formally closed out the project work
• Coordinated and tracked Lessons Learned and communicated them with the team.
• Managed the Web Trends account access requests

Confidential

AVP BA/QA Analyst

Responsibilities:

• Metrics reporting
• BPT scripts creation Reports
• Audit Reports
• First Pass Analysis Report
• Overtime Tracker/Trending Reports
• Macros and excel
• Pivot tables/charts
• Downtime Tracker/Variance Tracker
• Process Improvements
• Stronger governance through metrics
• Track KPI’s to ensure the QCOE is operating efficiently
• Identify/Gather and Report on metrics to i Confidential ease overall quality
• Forecasting
• Track consistent productivity measures
• Adherence to Quality centre standards
• Provide tools and training
• Partner with firm-wide Chief Quality Officer, Internal QA and Project teams
• Root cause analysis and impact assessment
• QA Entry/Exit criteria and Code quality
• End to End testing strategy and establishing checkpoints
• Agile and Waterfall approach
• Enterprise release coordination and Management
• Release level defect management and coordination with QA, PM, Dev and all partner teams
• Documentation
• Org chart creation and headcount files
• Presentations to senior level management

Confidential

Senior Business Analyst /Quality Assurance Analyst

Responsibilities:

• Reviewed all Incoming and Outgoing Record Layouts and created detailed test cases
• Organized and conducted test strategy and test results meetings with multiple transmitters
• Streamlined Testing Processes and Test Strategies for the internal QA Team to follow.
• Created and executed Test Scenarios for various Tax-Related financial products like Refund Anticipation Loan (RAL), Holiday Refund Anticipation Loan (HRAL), etc. This included creating various clean and exception paths for these products.
• Performed various Functional and Regression Tests for new and existing products offered by different Business Partners.
• Developed and Updated File-Aid Procedure documents for Mainframe Testing.
• Wrote JCL and used SPUFI, TSO and ISPF to execute test jobs under MVS mainframe, verified and posted results in reporting database.
• Wrote and executed queries to run against Mainframe database for data verification.
• Assisted QA Manager in creating Master Test Plan and Designing Testing procedures for QA Team.
• Prepared Test Coverage and Test Responsibility Matrices.
• Conducted Data Transmission and Record Verification Tests for Data Transmissions between Lloyds and its Transmitters (Business Partners).
• Extensively used Quality Centre/Test Director as a Repository for all Test Plans and Requirements and Defect Tracking Tool.
• Trained QA team and Business Users in Quality Centre/Test Director.
• Designed and documented Functional Requirements Documents.
• Performed data migration of production information to QA/Development environment.
• Wrote and executed Test Plans for Web Applications and Online Applications used by the Business Partners.
• Performed Performance and Stress testing using Load Runner.
• Actively involved in designing User Requirements Specifications and performing User Acceptance Testing for Business Facing Team, by interacting with Users and Business Analysts.
• Developed and performed Production Validation Tests for Product Releases and daily and year end Operations, like Financial Report Generation and Reconciliation.
• Basel Reports and Testing
• Back end testing involving complex multi table joins and sub queries
• Ability to create packages, triggers, functions and cursors
• Managing offshore teams
• Waterfall methodology observed
• Requirements gathering
• RUP
• Use cases
• Creation of functional specifications
• Meeting with stakeholders
• Creation of business rules
• Liason between the business group and the technical departments

Confidential

Senior BA/QA Analyst

Responsibilities:

• Knowledge of equities and options markets
• Testing of complex orders
• Testing of futures, options
• Testing of fixed income products and derivatives
• Worked on multiple builds and releases simultaneously
• Worked on foreign exchange markets and closely with the London exchange and the London team
• Developed a portal to help US clients trade on the European exchanges
• Prototyping and formulation of business rules
• User acceptance testing
• Analysis and formulation of client needs
• Strong financial market experience
• Strong understanding of QA methodology and project management
• Disaster Recovery and contingency
• Creative and flexible with excellent inter personal and communication skills
• Ability to successfully execute tests against new system enhancements and create manual and automated regression test scripts that were run weekly.
• Heavy research and interaction with Business and developers in design Process. Tools were Windows Based but interacting with Unix/C+/C application. XML Mapping Tools were implemented for communication between both platforms.
• Fix protocol and working with Fix tags
• Creation of templates utilising Fix tags
• Manual and automation of Fix tags using tools and templates
• Worked specifically with equities and derivatives
• Testing of C++ applications
• Usage of shell scripting for repetitive tasks and for testing functionality.
• Worked with Liffe and the European exchanges
• Managing offshore teams
• Waterfall methodology observed.
• Requirements gathering
• RUP
• Meeting with stakeholders
• UAT
• Use cases
• UML
• Creation of functional specifications
• Creation of business rules

Confidential

Senior BA/QA Analyst

Responsibilities:

• Streamlined Testing Processes and Test Strategies for the QA Team to follow.
• Created and executed Test Scenarios for various Tax-Related financial products like Refund Anticipation Loan (RAL), Holiday Refund Anticipation Loan (HRAL), etc.
• Performed various Functional and Regression Tests for new and existing products offered by different Business Partners.
• Developed and Updated File-Aid Procedure documents for Mainframe Testing.
• Wrote JCL and used SPUFI, TSO and ISPF to execute test jobs under MVS mainframe, verified and posted results in reporting database.
• Wrote and executed queries to run against Mainframe database for data verification.
• Assisted QA Manager in creating Master Test Plan and Designing Testing procedures for QA Team.
• Prepared Test Coverage and Test Responsibility Matrices.
• Conducted Data Transmission and Record Verification Tests for Data Transmissions between Lloyds and its Transmitters (Business Partners).
• Extensively used Quality Centre/Test Director as a Repository for all Test Plans and Requirements and Defect Tracking Tool.
• Trained QA team and Business Users in Quality Centre/Test Director.
• Designed and documented Functional Requirements Documents.
• Performed data migration of production information to QA/Development environment.
• Wrote and executed Test Plans for Web Applications and Online Applications used by the Business Partners.
• Performed Performance and Stress testing using Load Runner.
• Actively involved in designing User Requirements Specifications and performing User Acceptance Testing for Business Facing Team, by interacting with Users and Business Analysts.
• Developed and performed Production Validation Tests for Product Releases and daily and year end Operations, like Financial Report Generation and Reconciliation.
• Basel Reports and Testing
• Back end testing involving complex multi table joins and sub queries
• Ability to create packages, triggers, functions and cursors
• Managing offshore teams
• Waterfall methodology observed
• RUP
• Creation of functional specifications
• Creation of business rules
• Use cases
• Meeting with stakeholders
• Source of contact between business area and technical department

Confidential

Lead Quality Assurance Specialist

Responsibilities:

• Provided content to different organizations.
• Worked closely with the Billing and Accounting departments to ensure that the clients were charged according to the number of articles they published on their sites.
• Established QA test cases, test plans and methodologies.
• Performed unit, integration, system and regression testing.
• Worked closely with developers to coordinate releases.
• Involved in migration.
• Worked on source code.
• Used SQL navigator.
• Involved in implementation and configuration.
• Testing of C++ applications with shell scripting.
• Worked closely with project managers, developers, system administrators and business analysts.
• Participated in meetings with other departments.
• Testing of C++ applications
• Involved in building application which required shell scripting.
• Agile environment using scrum

Confidential

Lead Quality Assurance Specialist

Responsibilities:

• Involved in creation of test plans and test cases and creation of various templates required by the QA department.
• Performed the role of a lead engineer on various projects.
• Involved on various projects involving WAP, PDA and mobile phone testing.
• Worked on a variety of projects ranging from arts and entertainment to financial, so exposed to a wide range of environments.
• Trained on Silk Test and used the Gn Confidential s, bug tracking system.
• Testing of C++ applications
• Heavy use of unix commands and also shell scripting
• Agile environment using scrum