Sr. IT QA Manager Resume Richardson, TX - Hire IT People

SUMMARY:

Senior level Quality Assurance professional with 18+ years of comprehensive experience across all aspects of Quality Assurance, Project Management, Process Automation with RPA Blue Prism, Data movement and Analytics.
Strong leadership capabilities and dedication to fulfilling both immediate and long - term goals of the organization and its clients.
In-depth understanding of financial, banking and insurance domain.
Technical expertise in Test Automation. Proven track record of hiring, developing and building high performance QA teams.

TECHNICAL SKILLS:

Testing Tools: Selenium, WebDriver, QTP, SoapUI, Trac, Quality Center/ALM

Databases: MS Access, DB2

Guidewire Policy: Center configuration and Product Designer

Programming Languages: Java, C, C++, and Visual Basic 6.0

PROFESSIONAL EXPERIENCE:

Sr. IT QA Manager

Confidential

Responsibilities:

Building multi-site QA team with different skills and experience levels
Managing QA activities for Web-based application suite
Developing plan to in-source QA resources
Analyzing Business processes and implementing Blue Prism bots
Analyzing current QA processes and developing plan to improve processes
Analyzing task estimation processes and working with vendor to improve estimation process
Creating resource plan to reduce outsourcing and vendor dependency
Working across departments to improve project delivery and QA processes

Test Automation Architect

Confidential - Richardson, TX

Responsibilities:

Managed large and complex Guidewire PolicyCenter system testing.
Managed variety of testing projects including legacy, web based, data migration, Guidewire and vendor applications
Managed onshore and offshore testing resources
Managed relationship with business partners and development team to deliver quality results
Helped DevOps team to setup continuous integration and continuous delivery
Designed and implemented test automation frameworks, processes and practices
Set strategic direction and scope of all Test automation initiatives
Incorporated automation processes in Scaled Agile Framework (SAFe)
Conducted Automation framework trainings and presentations
Understanding of BDD and TDD project development methodologies
Managed Functional Testing, Performance Testing, Smoke Testing and User Acceptance Testing (UAT)

Lead Consultant

Responsibilities:

Worked on multiple project, clients and locations.
Managed multiple teams at onsite and offshore.
Led projects teams up to 55 members and project budgets from $500K to $3M.
Administered personnel including performance appraisals and salary planning for IT staff.
Steadily promoted during 9-year tenure at Capgemini. Implemented ISO processes and handled ISO audits successfully.
Worked with different client on their mission-critical applications like Credit card processing, portfolio migration.
Worked with Leadership teams in writing proposals and bidding for projects.

Project/QA Manager

Confidential - Chicago, IL

Responsibilities:

TCoE defined testing best practices and monitors implementation of it. Team used to help new projects setup testing processes and practices
Successfully completed QA projects within budget, on time and with no Major production defect
Implemented offshore execution model for Development and QA projects

Developer/Test Lead / Project Manager

Confidential

Responsibilities:

Worked as QA and Credit card SME to setup portfolio migration project
Spearheaded multiple quarterly releases and Flagship projects. Team was responsible for SIT and UAT
Conducted internal Audits for ISO compliance
Learned and implemented Mercury Winrunner Automation project