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It Specialist Resume

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Decatur, GeorgiA

OBJECTIVE:

To contribute my skills and abilities as a Software Quality Assurance Test Engineer, a Business Analyst, A Database Administrator or any Entry Level IT position where my knowledge and experience can help in the Organization’s growth.

COMPETENCIES:

  • Exceptional analysis skills with an ability to transform the needs of business users and stakeholders into functional/technical requirements.
  • Adept at preparing business requirements documents, defining project plans, writing system requirements specifications, and delivering project/status reports.
  • Worked with teams to examine and solve business problems by accurately analyzing the needs of clients and helping them achieve improved quality and value for their customers.
  • Excellent communication skills with a results - oriented attitude. 
  • Proactive team player with demonstrated problem solving and analytical reasoning abilities.
  • Experience in management of requirements throughout the Software Development Life Cycle (SDLC).
  • Possess reasonable understanding of relational databases, writing simple SQL queries and creating tables.

TECHNICAL SKILLS:

COMPUTER Programming LanguagesVisual Basic, XML

SKILLS Operating SystemsWindows

Office ToolsMS Office Suite, Lotus Notes, Windows related software

Web Development ToolsAdobe Photoshop

Databases: MS Access, SQL Server

Hardware: General PC setup and configuration, Server 2003 configuration, TCP/IP, Router & Printer Setup.

Other Skills: German Language

WORK EXPERIENCE:

Confidential

IT Specialist

Responsibilities:
  • Keep up-to-date inventory of hardware and software
  • Keep an up-to-date record of the technology skills of staff members
  • Install firewall to protect systems and data on computers
  • Networking of all computers, day-to-day network management and troubleshooting chores
  • Track software licenses to guarantee that all software in use is owned by the Center
  • Develop a backup and recovery plan to quickly recover the IT systems in case of system failure and maintain backup files regularly
  • Integrate databases into IT service and communication processes
  • Manage network security of the Center
  • Train staff and volunteers on how to use the network and how to protect their computers from viruses
  • Update and upgrade computers and peripherals regularly
  • Document hardware configuration and mission critical software information

Confidential, Decatur, Georgia

Software QA/Test Engineer

Responsibilities:

  • Performing Functional, Regression, Black box and Back end testing manually on a wide range of Windows and Web-based applications.
  • Developing and executing Test Cases
  • Using Quality Center for defect management.
  • Using Microsoft Excel spread sheet to update the Test Case Matrix.
  • Routinely participating in information-gathering sessions with business and system analysts, project managers and developers to gain a throughout understanding of test requirements and to determine priority of tasks and defects
  • Collaborating with software engineers on the resolution of issues
  • Documentation and User Manual Preparation

Confidential, Alpharetta, GA

Business Analyst

Responsibilities:
  • Requirements gathering, implement new clients and programs
  • Provide program design/solutions, consultation and definition
  • Configure and test program changes
  • Provide guidance during testing phases(QA/UAT)
  • Documentation
  • Gathered business requirements by conducting detailed interviews with business users, stakeholders, and Subject Matter Experts (SME’s)
  • Communicated and interacted on a regular basis with the project manager and development team during different stages of the project
  • Managed schedules and collaborated with different teams working on the project
  • Prepared project progress reports and status reports and submitted to the management on an ongoing basis

Confidential, Duluth, GA

Responsibilities:
  • Management of data by informing management about jobs in production, in queue or waiting to be scheduled.
  • Management of resources- registration, exchange and analysis of resource information to help prepare and execute production orders with resources of the right capabilities and availability.
  • Scheduling production processes to meet production requirements.
  • Dispatching production orders by batches and work orders.
  • Collection, storage and exchange of production data, equipment status, material lot information and production logs in database.
  • Production performance analysis by creating useful information out of the raw collected data about the current status of production, like Work In Progress (WIP)

Confidential, Duluth, GA

Quality Assurance

Responsibilities:
  • Set-up lens production and monitored the process throughout the run of a Flow Authorization of contact lenses to make sure lenses hit target specifications, making adjustments where necessary during the process.
  • Inspecting lenses that they meet required specifications using various scientific equipments, troubleshooting, and maintaining GMP procedures.
  • Ensure correct documentation and paperwork.
  • Worked in various labs making SEE3, Dailies, Spherical, and Toric contact lenses.

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