It Specialist Resume
Decatur, GeorgiA
OBJECTIVE:
To contribute my skills and abilities as a Software Quality Assurance Test Engineer, a Business Analyst, A Database Administrator or any Entry Level IT position where my knowledge and experience can help in the Organization’s growth.
COMPETENCIES:
- Exceptional analysis skills with an ability to transform the needs of business users and stakeholders into functional/technical requirements.
- Adept at preparing business requirements documents, defining project plans, writing system requirements specifications, and delivering project/status reports.
- Worked with teams to examine and solve business problems by accurately analyzing the needs of clients and helping them achieve improved quality and value for their customers.
- Excellent communication skills with a results - oriented attitude.
- Proactive team player with demonstrated problem solving and analytical reasoning abilities.
- Experience in management of requirements throughout the Software Development Life Cycle (SDLC).
- Possess reasonable understanding of relational databases, writing simple SQL queries and creating tables.
TECHNICAL SKILLS:
COMPUTER Programming Languages: Visual Basic, XML
SKILLS Operating Systems: Windows
Office Tools: MS Office Suite, Lotus Notes, Windows related software
Web Development Tools: Adobe Photoshop
Databases: MS Access, SQL Server
Hardware: General PC setup and configuration, Server 2003 configuration, TCP/IP, Router & Printer Setup.
Other Skills: German LanguageWORK EXPERIENCE:
Confidential
IT Specialist
Responsibilities:- Keep up-to-date inventory of hardware and software
- Keep an up-to-date record of the technology skills of staff members
- Install firewall to protect systems and data on computers
- Networking of all computers, day-to-day network management and troubleshooting chores
- Track software licenses to guarantee that all software in use is owned by the Center
- Develop a backup and recovery plan to quickly recover the IT systems in case of system failure and maintain backup files regularly
- Integrate databases into IT service and communication processes
- Manage network security of the Center
- Train staff and volunteers on how to use the network and how to protect their computers from viruses
- Update and upgrade computers and peripherals regularly
- Document hardware configuration and mission critical software information
Confidential, Decatur, Georgia
Software QA/Test Engineer
Responsibilities:
- Performing Functional, Regression, Black box and Back end testing manually on a wide range of Windows and Web-based applications.
- Developing and executing Test Cases
- Using Quality Center for defect management.
- Using Microsoft Excel spread sheet to update the Test Case Matrix.
- Routinely participating in information-gathering sessions with business and system analysts, project managers and developers to gain a throughout understanding of test requirements and to determine priority of tasks and defects
- Collaborating with software engineers on the resolution of issues
- Documentation and User Manual Preparation
Confidential, Alpharetta, GA
Business Analyst
Responsibilities:- Requirements gathering, implement new clients and programs
- Provide program design/solutions, consultation and definition
- Configure and test program changes
- Provide guidance during testing phases(QA/UAT)
- Documentation
- Gathered business requirements by conducting detailed interviews with business users, stakeholders, and Subject Matter Experts (SME’s)
- Communicated and interacted on a regular basis with the project manager and development team during different stages of the project
- Managed schedules and collaborated with different teams working on the project
- Prepared project progress reports and status reports and submitted to the management on an ongoing basis
Confidential, Duluth, GA
Responsibilities:- Management of data by informing management about jobs in production, in queue or waiting to be scheduled.
- Management of resources- registration, exchange and analysis of resource information to help prepare and execute production orders with resources of the right capabilities and availability.
- Scheduling production processes to meet production requirements.
- Dispatching production orders by batches and work orders.
- Collection, storage and exchange of production data, equipment status, material lot information and production logs in database.
- Production performance analysis by creating useful information out of the raw collected data about the current status of production, like Work In Progress (WIP)
Confidential, Duluth, GA
Quality Assurance
Responsibilities:- Set-up lens production and monitored the process throughout the run of a Flow Authorization of contact lenses to make sure lenses hit target specifications, making adjustments where necessary during the process.
- Inspecting lenses that they meet required specifications using various scientific equipments, troubleshooting, and maintaining GMP procedures.
- Ensure correct documentation and paperwork.
- Worked in various labs making SEE3, Dailies, Spherical, and Toric contact lenses.
