PROFESSIONAL SUMMARY

• A dedicated and self - motivated professional with 10 years of testing (manual, automation and performance) and management experience in software quality assurance.

• Proven ability to work with fast changing software development environments and provide high quality services to clients.
• Experience in managing and leading software testing professionals.
• Experience in identifying inefficient testing practices and defining processes needed to improve quality.
• Experience with Agile/Scrum methodologies
• Experience working with remote teams on local and international locations
• Experience with web service testing
• Experience testing Web-based applications
• Ability to multi-task, triage issues, react well to changes in a fast paced environment
• Strong problem-solving skills with the ability to work independently to resolve complex issues in a timely manner
• Strong sense of responsibilities and quality focus, fast learner and excellent interpersonal skills
• Experience developing software tests for functional, performance and regression testing that include automated, ad-hoc, and manual testing elements
• Ability to work independently and with minimum supervision
• High attention to detail with excellent analytical and troubleshooting skills.
• Excellent written and verbal communication skills. Comfortable in proactively communicating with others both within and outside of the immediate team to resolve issues and get questions answered
• Strong knowledge of SDLC and testing levels/types/ phases
• Experience with staff selection and development

TECHNICAL SKILLS:

SCLD QA Management Application: HP Application Life Cycle Management System (ALM/QC)

SDLC Automation Testing Tools: HP Unified Functional Testing/Quick Test Pro (UFT/QTP)

SLDC Performance Testing Tool: HP LoadRunner

Database: SQL Server, Relational Database

Application Server: Apache Tomcat

Computer/Programming Language: Pega, SQL, HTML, XML

Desktop Applications: MS Office, Visio

Virtual Machine: MS VirtualPC, VirtualBox

Management Tool: RTC, Version One

WORK EXPERIENCE:

Confidential

Test Lead

Responsibilities:

• Interface with the client/EY management teams and create daily reports

• Participate in sprint review, planning and time lines estimates
• Review requirements / user stories, design test plans and execute test cases, identify and acquire/maintain test data, analyze testing results, create defects, and be the customer's voice for quality
• Interview testing candidates
• Certify code when is ready for elevation
• Share knowledge and understanding across teams
• Manage Software Quality Assurance team, processes, and project timelines for a diversified worldwide travel, financial and network services company through collaboration with other departments and teams globally to meet project milestones.
• Design, setup and manage a manual testing framework within HP ALM for all the testing projects within the organization
• Conduct demo session to clients
• Provide ALM knowledge transfer and conducts training sessions with the EY and client testing teams
• Assist in ALM guideline, best practice and training materials
• Interface with client and plan testing activities
• Manage and work with some of the Testing Practice team member to set up an Introduction to Testing five days training program for the new hires and conduct part of the training sessions
• Help standardize test plan, test case, defect processes and procedures in an Agile methodology
• Collaborate with other Agile team members to deliver high quality production ready code each sprint that meets our acceptance criteria
• Lead/participate in Production Support activities - research/troubleshoot issues identified in production.
• Implement and lead Thinking beyond BRD
• Select, setup and implement an industry standard performance testing tool - HP LoadRunner for all the performance testing projects within the organization
• Define and implement testing standards, processes and procedures for the testing teams within the organization
• Work with multiple projects
• Design and develop Test strategy, test plan and test cases
• Generate test reports, defect reports and product quality assurance documentation
• Test web services using SoapUI, SoapNG & Postman
• Work on Requirement Traceability in ALM
• Use Version One to track back logs, user stories and team tasks
• Generate SQL queries to validate data from different database tables
• Automate tests using UFT/QTP
• Create project plan, define QA tasks to be done and estimate time for those tasks
• Manage automated testing tool (HP UFT/QTP) training activities
• Manage time and resources for challenging simultaneous product releases and production fix releases to produce quality software in a time sensitive environment.
• Consistently built successful teams to meet customer expectations and deadlines.
• Be aware of the current and upcoming projects in the organization
• Plan and organize the knowledge transfer to the team and self
• Design the required test strategy in line with the scope and organization standards
• Improve the test process based on the suggestions by others and own judgment
• Report the status to the stakeholders (e.g. the client, project manager and the management)
• Conduct demo session to clients
• Be approachable and available to the team members, as required by them
• Review and analyze the project requirements
• Validate XML request and response

Confidential

Test Lead

Responsibilities:

• Review requirements / user stories, design test plans and execute test cases, identify and acquire/maintain test data, analyze testing results, create defects, and be the customer's voice for quality

• Be update on the latest testing techniques, strategies, testing tools/ test frameworks and so on
• Collect the queries related to the requirements and get them resolved by the business person (e.g. the client, business analyst, product manager or project manager) assigned to the project
• Take ownership of tasks and drives tasks through to completion
• Create the software test plan, get it reviewed and approved/ signed-off by the relevant stakeholders
• Learn to identify items that slow down testing
• Estimate the test effort and team (size, skills, attitude and schedule)
• Create the test schedule (tasks, dependencies and assigned team members)
• Communicate with the client or on site/ offshore team members, as required
• Review the test cases and test data generated by the Software Test Engineers and get them to address the review comments.
• Assign tasks to the team based on the software test plan
• Validate data between UI and MainFrame.
• Web service testing using Soap Sonar
• Automation testing using UFT
• Lead the QA team in creating test plan and test case standards
• Manage defect process and ensure timely reporting
• Train new QA testing resources, get them up to speed with testing process, standard and methodology
• Share knowledge and understanding across teams

Confidential

Test Lead

Responsibilities:

• Review requirements / user stories, design test plans and execute test cases, identify and acquire/maintain test data, analyze testing results, create defects, and be the customer's voice for quality

• Collaborate with other Agile team members to deliver high quality production ready code each sprint that meets our acceptance criteria
• Manage daily testing activities
• Monitor team member testing activities and provide help in removing obstacles when needed.
• Share knowledge and understanding across teams
• Plan and organize the knowledge transfer to the team and self.
• Conduct demo session to clients
• Report the status to the stakeholders (e.g. the client, project manager and the management)

Confidential

QA Tester

Responsibilities:

• Attend elaborations, understand work flow(s) functionality and provide status of the application.

• Perform smoke, functional, UI, regression, integration, configuration, UAT and ad hoc testing.
• Create test plans, design test cases, conduct test execution, create reports and analyze test results
• Coordinate and work with development team to reproduce defects and discuss various causes related to software defects.
• Attend and contribute in QA retrospective meeting