SUMMARY:

• Sr. QA Test Analyst testing of multi - tier applications, distributed/scalable systems and web applications.
• Proficient in performing automated testing using Mercury Interactive QuickTestPro, Win Runner, Load Runner and Test Director/QC.
• Experience in all phases of Software Development Life Cycle with main focus on Testing.
• Extensive work experience on Functionality Testing, GUI/Web Testing, Regression Testing, Performance Testing, Security Testing, Stress Testing, Integration Testing, System Testing, User Acceptance Testing and Load Testing.
• Proven experience in Design, Development and execution of Test plans, Test cases, Test Procedures and Test Scenarios.
• Strong Knowledge of Testing Methodologies and Practices.
• Experience in working for both established companies and growing startups.

TECHNICAL EXPERTISE:

Operating Systems: Windows 2000/XP, Windows NT 4.0, Unix Solaris 7.x, Linux, DOS, Mac

Database Approach: Oracle 9.0i, SQL Server, SybaseApplication Server: ColdFusion, Fusion Reactor, LDAP, Xythos, BEA WebLogic, IBM WebSphere

Web servers: Microsoft IIS, Apache, Sun Java system Web Server

Languages: Java, SQL, PL/SQL, Visual Basic, XML, HTML

Utilities: Quick Test Pro, Test Director/Quality Center, TFS, MTM, WinRunner, LoadRunner, TestLink, TCM, TTP, MS visual studio test team edition Stress Tool, MS Exchange Server, MS Visio, MS Project, MS Office 2000, Microsoft FrontPage, Dreamviewer, Macromedia Flash, Bugzilla, TestTrack, JIRA, ClearQuest,. Versoin, Mingle Scrum tool, Ensemble, Groupcast, Flowcast, Agile Mingle software

Telecom industry: Siebel CRM 6.x & 7.x, PeopleSoft CRM, Telcordia, Atlys, Switch Manager, Info flow, Numeri Track, Amdocs, Amdocs enabler (Samson), Watson, Cross roads. Testharness, ClearCase, ClearQuest, Crystal Reports, JackTrack, Explorer. Mobile365, VeriSign

Protocols: Ethernet, TCP/IP, FTP, SMTP, HTTP

Source control packages: CVS, Eclipse, Perforce P4v

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Sr QA Engineer

• Develop and maintain automation test framework using Selenium/Junit includes adding custom java methods, automate UI functionality etc.

• Involved in writing Junit/Selenium Test cases and Test Methods and executing them in Web Driver or Selenium RC server
• Performed Test Automation under Agile/Scrum environment where continuous test driven development (TDD) of regression test suites was developed for User Stories in each sprint.
• Lead a team of Functional Testers and responsible for providing estimates and test automation feasibility of User Stories in each sprint of agile process
• Responsible for load and performance testing of various applications using JMeter and Soap UI include develop load test scripts, load test execution and results analysis.
• Performed web-services testing using Soap-UI.
• Used HP UFT with QTP for functional automation of various front end applications, using VB scripting. Develop and maintain test automation frame work using UFT.
• Create proper QA technical processes, Writes documentation to describe program evaluation, testing, and correction.
• Code reviews for automation scripts using Selenium and UFT
• Gather and analyze data in support of business cases, proposed projects, and systems requirements.
• Analyze QA (or defect) reports and make recommendation for appropriate action.

Environment: GIT, SiteCore. SQL, Visual Basic, XML, HTML Selenium, Windows, JMeter, UFT, QTP, Load/Performance testing, JIRA

Confidential, Lewisville, TX

Sr QA Engineer

Responsibilities:

• Enhanced testing strategies for functional, integration, regression, and performance testing using different open source tools.

• Introduced and utilizing Selenium framework that reduced costly overhead while reducing release cycles and quality output for Agile and waterfall projects.
• Integrated process improvement activities across a wider range of disciplines and through a common model
• Created visibly between IT and Business by introducing hands on UAT testing phases.
• Introduce and applied load testing to find out bottle necks on major applications using NeoLoad.
• Performed test planning for multiple projects
• Handle project metrics and reporting to executives
• Created data migration check list and field mapping document according to HIPPA standards
• Migrate monthly contract renewal and related objects from legacy Onyx system to Optum Insight SF, using SSIS .
• Eliminate and merge duplicate Accounts and Contacts in legacy Onyx, BizTalk and SalesForce.

Environment: .Net, SQL, IIS, Java, Selenium, Windows, EPM, TFS, Sharepoint, SalesFroce

Confidential, Dallas, TX

QA Automation Coordinator

Responsibilities:

• Provides leadership in the identification, creation and execution of application functional and regression tests

• Utilizing team of both onshore and offshore resources responsible for implementing UI Automation for ACT application.
• Utilized Selenium using Java to build a robust Page Object Framework that integrated with Maven and Jenkins for Continuous Integration(CI).

Environment: QuickTest Pro, Quality Center, Web Sphere, Web Logic, Apache web server, Servlet/JSP, JDBC, HTML, JavaScript

Confidential, Dallas, TX

QA Lead,

• Develop and execute Automation for Desktop application using Quickest Pro and Quality Center.

• Analyze and write test standards and procedures. Maintain documentation of test results. Analyze test results and recommend corrective action.
• Lead the QA team in the development of test plans and test scenarios to ensure deliverables are meet and established quality standards.

Environment: C#, SQL, Visual Basic, XML, HTML, Windows, QTP, JIRA

Confidential, Irving, TX

Sr. QA Test Analyst

Responsibilities:

• Perform tracking / Agile management of defects and enhancements using Mingle software.

• Identify and develop test conditions, test cases, test data necessary for implementing new requirements as well as regression testing of existing software functionality. Developed standard test cases / scripts for regression testing efforts.
• Develop, document, and execute manual test scripts across multiple test environments (unit, assembly, integration, and performance).
• Support internal and external system interfaces: define data mapping; test data conversions / mapping; test interface transaction tracking mechanisms.
• Creating test data using SQL scripts to verify the backend functionality
• Validating data flow for following systems Ensemble, Groupcast,, Flowcast, NextGen, Centricity
• Manual UI and automation verification for Msight implementation of x12-5010 specification for Healthcare insurance provider billing, processing payment from bank files, processing EOB from payers, FeeForService billing, patient demographics, remit from clearing house implemented in JAVA/Spring/Hibernate framework.
• Successfully Completed HIPPA training and make sure testing meets HIPPA criteria.
• Java-JUnit automation development and execution using selenium to verify Msight - UI to present the HL7/837/835 Inbound and Outbound files, patient charges, explanation of benefits, generate patient statements and admin operations for customer service representatives, batch processes (Jenkins processes)

Environment: Ensemble, Groupcast,, Flowcast, NextGen, Centricity, Citrix, Java, Junit, Windows, SQL, Mingle, Bugzilla,,WikiConfidential, San Francisco, CA

Sr. QA Analyst

Responsibilities:

• Performed hands on Functional, Integration, Regression, Reliability acceptance, end-to-end and performance testing

• Performed testing of the applications on production and QA servers.
• Ensures that the data in the testing databases are accurate by using SQL Queries.
• Provides ongoing technical and application training as necessary to improve the overall quality of the software.
• Researches and implements new and improved testing methods, processes, tools and test systems.
• Reported, Validated and Investigated software defects and logged them into Bugzilla bug-tracking application
• Work directly with software development team to identify and resolve bugs/ issues
• Evaluated, Purchased and successfully implemented Quick Test Pro and Quality center in QA organization.
• Wrote and executed Test plans and Test cases for functional, system integration, and regression test on complex projects. The whole effort is managed and organized in Quality Center.
• Developed an automated testing framework that reduced costly overhead while increasing productivity and quality output (framework includes automated, performance, and manual testing).
• Developed VB test scripts for Regression Testing using QTP
• Provided training to the team on functionality and usage of major automation tools including QTP, QC and Visual studio test team edition.
• Responsible for distributing tasks to offshore and onshore based on the priorities
• Application suppor t for Quality Center Site Administration and Dashboard
• Migration from Quality Center 8.x to 9.x version
• Debug/trace low level HTTP(s) data interchange using Rest client and fire bug tools to make Get and post calls.
• Manage Quality center archival, outages, configure alerts and state change
• Handle Quality Center integrations with other products
• Tested the applications performance including load testing using LoadRunner.
• Used Load Runner to check the source of performance delay: network or client delays, CPU performance, I/O delays, or issues with database server.
• Composed QC performance test summary reports and risk assessments for higher management.
• Led QA project, kick-off, lessons learned, and team and bug meetings.
• Established VMware based QA Lab to ensure comprehensive testing against multiple browsers and platforms using QTP and QC.

  Environment: QuickTestPro 9.0, Quality Center 9.2, J2EE/, Perl, PHP, Java, JDBC, EDI, XML, HTML, JavaScript, DHTML,VB Script, Web Services, Web Sphere, Oracle, DB2, SQL Developer, MS Project, MS Access, MS Excel, IE, Windows NT/ Unix, XML Spy, Soap UI 2.0.2, FileZilla Client, Putty. Ajax

Confidential, Fremont, CA

Sr. QA Test Analyst.

Responsibilities:

• Verifications and testing on Restaurant POS refers to point of sale (POS) software that runs on computers, Ipads, and phones. They are usually touch screen displays. Restaurant POS systems assist businesses to track transactions, choose items from menu, make payments etc.

• Experienced in testing and debugging mobile software applications using both Iphone and Android Simulator/Emulator
• Performed manual and automated testing of Web-based applications.
• Created and documented test plans, test cases and test scenarios and procedures
• Utilize knowledge of SQL to report software problems at the source code level
• Work with Servers and/or Virtual Machines for multi-user testing.
• Investigated software defects and enter them into Bugzilla bug-tracking application
• Work directly with software development team to identify and resolve issues
• Performed acceptance test and end-to-end testing of application.
• Developed and delivered presentations on software life-cycle to upper and mid-level management, business partners, and quality assurance team.
• Supervised design and implementation of automated testing using Quick Test Pro and Quality center
• Served as the Technical Coordinator of a team of automated tool scripter’s
• Developed, established, and implemented QA procedures and processes in a challenging start-up environment.
• Work closely with members of Product Management, Engineering, Design, Release Engineering, and Operations teams, as well as with all levels of management within the organization to help ensure a successful and a timely release.
• Conduct all bug meetings with development team for bug resolutions and verify defect fixes.
• Established business strategic and technical direction for the QA department to align with corporate vision.

Environment: POS, QuickTestPro 8.0, Quality Center 7.6, Windows/98/2000/NT/XP, Oracle 9i, 10g, Sun5.9 Solaris2.8, AIX, Red Hat Linux AS/ES v3, HP-UX, Delphi, Web Sphere, Web Logic, Apache web server, Servlet/JSP, JDBC, XML, HTML, JavaScript, DHTML, Exceed, Java, C, C++, Perl, WinRunner, Convergys Auto Tester Tool, Developer-2000, Corba, Tuxedo, Cirrus, Lotus

Confidential, Redmond, WA

Lead Quality Implementation Analyst

Responsibilities:

• Managed a QA team of 8 tester’s offshore.

• SOX (Sarbanes-Oxley Act of 2002) Compliance Testing twice a quarter.
• Managing full system life cycles by:
• Developing scripts, test plans from scratch, loading the scripts on ETE database and training new testers for ETE testing.
• Used Mercury's TestDirector 7.6 for writing requirements, test cases, test sets and reporting defects.
• Using Crystal Reports and ClearCase for integrating Defect Tracking. Utilizing ClearQuest or JackTrack to report or log issue.
• Coordinate and facilitate daily ETE conference calls to review issues and progress.
• Ensure post testing “clean-up” completed (i.e. cancellations, credits and device return).
• Develop market and offer testing calendars; aligns project and cross-functional teams to ensure testing is completed per the test schedule.
• I have extensive knowledge and testing experience of hundreds of Telecom hand held devices.
• Successfully completed following projects:
• Siebel upgrade to 7.x from 6.x testing and verification
• Enhanced Directory Assistance (EDA for 9 different cities and markets)
• Universal Mobile Telecommunications System (UMTS for 6 different cities and markets)
• Shared Multi Line Text Messaging (SMLM for 3 different cities and markets)
• Push to Talk (PTT for 3 different markets).

Environment: Quality Center 7.6, Windows/98/2000/NT, Oracle 8.x, Sun5.9 Solaris2.8, AIX, AS400, Exceed, C, C++, Perl, WinRunner, Convergys Auto Tester Tool, Developer-2000, Toad, Corba, Tuxedo, Cirrus, Lotus Notes x.x.

Confidential, WA

Senior Test Analyst

Responsibilities:

• Responsible for testing web site functionality, hand held devices and the FCC mandated Wireless Number Portability (WNP) application.

• Worked with WNLP software graphical user interface to verify correctness of data from actual physical phones.
• Managing the entire test life cycle using Mercury's TestDirector 7.6 for writing requirements, test cases, test sets and reporting defects.
• Automated the tests for GUI/Web, User Interface, and Regression testing using Quick Test Pro.
• Performed Data-driven testing using Quick Test Pro to insert multiple sets of data into the application
• Observed the Performance of the application by creating Vusers and monitored the graphs using Load Runner.
• Used Load Runner to check the source of performance delay: network or client delays, CPU performance, I/O delays, or issues with database server.
• Executing the Test cases and troubleshooting defects; while consistently meeting very tight deadlines
• Writing SQL queries to extract testing material from database.

Environment: Windows/98/2000/NT, Oracle 8.x, Sun5.9 Solaris2.8, C++, Perl, WinRunner, Toad, Corba, Tuxedo, Cirrus, Lotus.

Confidential, Mobile, AL

QA Engineer

Responsibilities:

• Tested and verified internal/external web sites and the product design code on printer-based products.

• Black box and white box testing including complete Software Development Life Cycles
• Performed stress testing, performance testing, recovery testing, compatibility testing and regression testing
• Executed and edit automated scripts in UNIX.
• Wrote the test plans from scratch
• Developed automated test scripts and batch files for testing purposes
• Localized testing includes checking whether or not different languages driver’s options are translated correctly and appropriately with English driver’s options using company’s localization database
• Developed company’s bug tracking system in SQL known as Odyssey
• Identified, evaluated, logged and reported defects in software and user interface
• Set up Windows and Macintosh personal computers to client standards
• Performed hardware/software installation, maintenance and troubleshooting
• Participated in administration of computer network. Performed daily server backup.

Environment: C, UNIX (HP9000), Oracle 7.2(Oracle *Form 4.5, Oracle *Reports 2.5), Lotus, Java, Perl.