SUMMARY:

• Over 8+ years of diverse experience in Information Technology with an emphasis on Software Quality Assurance.
• Experienced in developing Test Plans, Test Cases based upon the business requirements.
• Experience testing mobile applications on iOS, Android and BBOS.
• Experience with Mobile application testing  -  iPhone, Android, Blackberry and feature phones using Simulator.
• Experience in testing Web Services and IVR applications (Touch Town, Power Speech)
• Expertise in working with various mobile devices such as Android, Blackberry, IPhone, tablets to perform browser compatibility and configuration testing.
• Good understanding of Data warehousing, ETL in SSIS to perform Source to Target testing.
• Expert in working with JIRA, Microsoft Test Manager.
• Experience with Mobile application testing  -  iPhone, Android, Blackberry and feature phones using Simulator "Device anywhere" “Perfecto”.
• Experience in Functional Testing, GUI, Regression, Smoke, System, Integration, Sanity, Black Box, User Acceptance Testing, End to End testing and Cross Browser testing of Client/Server, Web based & Mobile applications.
• Knowledge in Application Life cycle Management (ALM).
• Excellent understanding of the Agile Software Development Life Cycle (SDLC), STLC and the role of Quality Assurance, RUP and Agile Methodologies, Agile PLM
• Good knowledge of ICD-9/ICD-10 and HIPAA 4010/5010 Transaction Requirements.
• Expertise in using Testing tools LISA, Soap UI, QTP, and ALM/Quality Center.
• Tested applications based on Service Oriented Architecture (SOA)
• Good experience working with Claims Processing ITS, Subscriber/Member enrollment, Billing and Provider applications in FACETS.
• Extensive working experience in Oracle on UNIX Environment.
• Experienced in validating source to target mappings, their implementations via ETL tools, and the testing processes involved in a data warehousing environment.
• Highly detail oriented, organized, analytical and efficient in approach
• Strong working knowledge of Team Foundation Server (TFS) and Microsoft Test Manager (MTM)on Visual Studio Team Foundation (VSTF) in managing product lifecycle. 
• Excellent in communication, presentation, and interpersonal skills. Good team player with the ability to lead, manage and work independently in a time sensitive environment.

TECHNICAL SKILLS:

Testing Tools: UFT/QTP, Web Services, ITKO LISA, Selenium, Load Runner, SOPA UI, JIRA, TFS

Bug Reporting Tools: ALM/Quality Center, Bugzilla, JIRA, TestDirector,

Databases: SQL, SB2MS SQL Server, Oracle, MS Access, DB2

Languages: C, C++, SQL, PL/SQL, .Net, JAVA, J2EE, JUnit, HTML

Query Tools: TOAD, MS SQL Server, My SQL, SharePoint 2010 and 2013.

Other Tools: MS Office Suite (word, Excel, Power point, Visio)

Web Browser: Internet Explorer, Netscape Navigator, Mozilla Firefox

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Mobile Tester/ Analyst

Responsibilities:

• Developed Test scenarios, Test Scripts and Test cases based on Requirements
• Performed functional testing of individual modules (Accounts, Trading, Quotes and More) of the Application on iOS, Android, Blackberry OS, Windows OS operating systems.
• Advanced knowledge of IBM 4690 POS, EME, ACI, ADC, Soft Grocer, HT Specific Online-Applications, Store Totals/Store Gazer, Scale, PC / Networking, and all Telecommunications systems. 
• Perform mobile testing on various mobile devices such as IPhone, HTC droid and Dell Streak.
• Created various Custom functions using VB scripting in UFT.
• Developed reports on closed Promotional orders, Merchandise used, Main Units Shipped, Open RMA orders, and Order Delivery status Reports using Discoverer. 
• Involved in validating SOAP XML specifications as per the standards.
• Functionally validated Web services delivered in SOAP XML format as provided in specification document
• Used JIRA for logging Defects and tracking
• Requested different versions of iOS, Android and Blackberry mobile devices
• Analyzed the Crash reports on various mobile platforms and reported to the development team
• Experience in designing and customizing automated test cases using ITKO Lisa.
• Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, iOS etc.
• Tested the UI of the end product on mobile, PC, Android and Apple platforms to ensure that language translation and currency conversions were displaying as required
• Scripted test cases using LISA for Services Validation
• Executed automated test cases in ALM/Quality Center and reported defects in JIRA
• Reviewed the Business Requirement documents with the business and development team to understand the architecture and functionality of the application in an agile environment.
• Optimized performance of PkMS Warehouse Management System improving integration of supply chain, Conducted Functionality testing during various phases of the application using UFT/QTP.
• Expert in writing test scripts manually.
• Created and maintained detailed test cases to perform various types of testing in Test Plan module of ALM/Quality Center.
• Performed data driven testing by data driver wizard and parameterization in UFT for web based application
• Extensively tested web service functionality and Performance using CA LISA and Load Runner.
• Generated Automation Scripts from Scratch for UFT.
• Detected, reported and tracked defects using ALM/Quality Center.
• Conducted the defect report in ALM/Quality Center.
• Interacted with the developers to report and using ALM/Quality Center.
• Worked in an agile team to test the functionality of the Web based customer facing site
• Used ALM/Quality Center to store Test Plans, Test Cases, Test Scripts and for bug tracking.
• Identified software problems, wrote easy-to -follow bug reports, logged them into bug tracking tool ALM/Quality Center.

Confidential

Mobile Tester/QA Analyst

Responsibilities:

• Documentation and to minimize risk by implementing software test effort in short time sprints or iterations.
• Involved in writing Test scenarios, Generic tests cases, detail Positive and negative test cases for ETL also Preparing ETL and SQL routines/code for performing ETL testing (system and integration testing) and Documenting the test results
• Done the API testing Using SOAP UI tool creating customers and Validate in Back end and front end systems
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document
• Used Environmental variables to analyze the execution environment of QTP
• Performed data-driven testing on the application by using parameterization technique on QTP
• Experience with Microsoft Test Manager, Experience using Visual Studio Performance and Load testing tools.
• Involved in writing Test scenarios, Generic tests cases, detail Positive and negative test cases for ETL also Preparing ETL and SQL routines/code for performing ETL testing (system and integration testing) and Documenting the test results
• Involved in evaluation of the QA issue tracking tool TFS and manage it for the whole QA team. 
• Worked on Team Foundation Server (TFS) and Microsoft Test Manager (MTM) to effectively manage the product life cycle.
• Maintain the issues, QA logs and Follow up with Issue Owners to close the issues.
• Work closely with members of the SCRUM team to translate the customers' business needs or Business Cases to a technical solution
• Responsible for testing web services both on the back end and also the consumers of the web services.
• Extensively worked in testing reporting tool, Cognos by writing test cases and executing them in full software development life cycle
• Use agile systems and strategies to provide quick and feasible solutions, based on agile system, to the organization
• Performed data driven testing and parameterization using QTP.
• Clearly documented and executed Test scripts in Microsoft Test manager
• Followed Agile Methodology to emphasize on real time communication over written Performed Functional, System, Security, Localization and Regression & User Interface testing of software applications.
• Worked with ETL group for understating mappings for dimensions and facts
• Performed Database Validation Testing and manipulations using SQL quires.
• Responsible for gathering requirements, design and develop data warehousing ETL solutions and delivery reports
• Worked with ETL group for understating mappings for dimensions and facts
• Wrote SQL queries to retrieve data from DB2 databases after data migration.
• Involved in preparing Test Plan and Test Cases based on business requirements.
• Work with Team members to organize data for Testing Web Services for various Client Products.
• Modified and Edited the XML to validate the SOAP UI Services.
• Created test plans and wrote test cases
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document
• Created the Traceability Matrix to ensure that all the user stories are being tested and covered in the testing plan.
• Validated the Web Services (SOAP) both Request and Respond Messages.

Confidential

QA Analyst/Tester

Responsibilities:

• Conducted Validations for different FACETS modules Providers, Claims and Membership
• Reviewed the Business Requirement documents with the business and development team to understand the architecture and functionality of the application in an agile environment.
• Performed “UAT” for 5010 and ICD 10 codes.
• Prepared Test plan and test case for EDI 834 - Members Enrollment.
• Create 837 transactions for test data including 837I, 837P, Dental, Medicare, Medicaid and other COB. 
• Responsible for review of requirements from Business Functional Specifications and conducted code as well as application design walkthroughs with Business, development team and test team members respectively.
• Edit claims (EDI Claims) with UltraEdit.
• Tested the HIPPA EDI 837/834 transactions according to test scenarios and verify the data with FACETS on different modules.
• Worked on Facets User Interface Modernization and Claims enhancements like ICD-10 enhancements etc.
• Determined test objectives and standards by reviewing customer requirements and system design documents.
• Performed Functional, System, Security, and Regression & User Interface testing of software applications.
• Interacted with the Business Users and BA to determine and review BRDs, SRSs, and FRDs.
• Written and executed test cases for ICD 9 and ICD 10 codes and charges validation
• Worked on creating specifications for transitioning business from HIPAA 4010A to 5010 and from ICD-9 to ICD-10.
• Create test data as required by tests in Facets 4.71/5.01 and CCA.
• Tested various transactions (Enrollment (834), Payment (835) and Medical/Dental Claim Data (837) for their compliance with the HIPAA regulations.
• Gained an understanding of business requirements, current system operations/functionality and any proposed new requirements.
• Developed test plan and test scenarios for different modules.
• Developed Test scenarios, Test Scripts and Test cases based on Requirements, Detail Specification Document’s and GAP documents using Rational Quality Manager.
• Used Test Lab module of Quality Center to perform test execution activities by creating various test sets.
• Utilized Defect module of Quality Center for Defect Management.
• Created and executed test plans and scripts to verify software functionality and adherence to business requirements.
• Documented and reported defects within established process and tracking systems using Quality Center.
• Developed Web Services scripts for a Web Service call sing SOAP
• Manually test each and every module of the application and verify against expected results.
• Good knowledge of ISO 9000, CMM Level standards, HL7 and ICD 9/10 code lists.
• Performed the functional testing of HL7 transaction XML format messages.
•  Created and load EDI 834 files for membership and 837 claims. 
• Understand and develop Web Services test strategy for different services as part of SOA
• Worked with business users, business analysts and SMEs to understand different critical business processes.
• Tested HIPAA EDI Transactions and Code Sets Standards such as 820, 837/835, 270/271, 276/277 transactions.
• Created and Maintained Test Matrix and Requirement Traceability Matrix.
• Extensively utilized Requirements, Test Plan, Test Lab and Defects Modules of Quality Center during STLC.
• Coordinated with the developers on Defects Status on a regular basis.
• Successfully created and executed complex SQL Queries on SQL Server Database using SQL Query Analyzer to verify and validate data.
• Responsible for testing backward compatibility on various proxies of web services
• Participate in various meeting and discussed Enhancement and Modification request.

Confidential, NY

QA Analyst/Tester

Responsibilities:

• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Center.
• Converted Business Requirements and Design Documentation into Test Cases and Test Scripts.
• Performed software web testing for multi-family lending group commercial loan origination packages.
• Using agile methodology and engage in an iterative workflow and incremental delivery of working software.
• End to End testing of Banking Products such as Certificate of Deposits, Checking Accounts, Saving Accounts, Installment Loan, etc.
• Performed manual and functional testing on various parts of the application and used Quality Center for offshore defect tracking and Quality Center for onsite defect tracking
• Responsible for Manual Testing and Automation Testing.
• Analyzed, documented and maintained Test Results and Test Logs.
• Performed Web testing to check for broken links in a page.
• Analyzed Ecommerce needs and recommended web site structure and basic design guidelines
• Validated database operations by executing SQL statements and compared actual database with new results to assure there is no data missing.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Rigorously tested SQL’s implementation of existing code.
• Performed backend testing for data validation using SQL Queries.
• Involved performing end to end testing of Ecommerce applications
• Created data driven tests using QTP by adding statements to already existing scripts so that test scripts could be run with multiple sets of data.
• Configuring and implementing stubs simulating actual web services
• Performed Acceptance, Usability, Cross-Platform and Regression Testing during different stages of the application development.
• Participated in daily Scrum meetings and sprint reviews and Implement AGILE QA processes and practices for efficient test and defect management.
• Used Quality Center to store Test Plans, Test Cases, Test Scripts and for bug tracking.
• Identified software problems, wrote easy-to -follow bug reports, logged them into bug tracking tool Quality Center.
• Categorized bugs based on the severity and interacted with developers to resolve them.
• Extensively used Microsoft Office Suite of products for documentation and data interpretation.
• Create test cases and sample data to test Client Web Services.
• Bug Reporting using Quality Center.
• Interacted with the developers to report and using Quality Center.
• Involved in troubleshooting various build and configuration issues. 
• Participated in Triage Meetings, weekly status meetings with IT and business people