SUMMARY:

• Has around 14+ years of experience in IT services. Has performed diverse roles with my primary expertise on Test Architect (manual and automation), Business Analyst and Test Management.
• I an extremely versatile and can handle and work in diverse roles and develop innovate solutions with the process and people to deliver quality products to client.
• Apart from the core competence has strong exposure on negotiating and communicating skills and capable of providing authoritative guidance not just the in - house team but also for the third party vendors.
• I am ITIL and Agile Scrum Master certified.
• Currently pursuing CBAP and PMP.

TECHNICAL SKILLS:

Automation Tools: Selenium, QTP, RFT, Jenkins, Dockers, Jmeter, GitHub

Tools: Quality Center, SpiraTest, JIRA, Confluence, Splunk and DynaTrace

Programming: Python, VB Script and Java Script

Modelling Language: RUP, UML and Visio

Methodology: V model, Water fall, Agile

PROFESSIONAL EXPERIENCE:

Confidential

Test Architect

• Provide testing support for the Education Test Assessment program for Texas state.

• Coordinate with development and business analysts teams to study the internal systems and understand the business functionalities, create test plan, and test strategy.
• Create strategy for implementing automation tools/framework, process improvements as well as maintenance plans.
• Built a road map for automating the regression test suite using selenium in improving productivity and optimizing the cost to client.
• Implementation of latest QA process in accordance to shift left testing around Continuous integration and development using JENKINS, GITHUB and Selenium.
• Test data creation using SOAP UI for new interfacing systems and data structure.
• Working with production support team for mining scrubbed data for testing and managing for the multiple iteration during each sprint/release.
• End to end testing for the system.
• IOS and Android device testing for compatibility.
• Work with product owner and scrum master in sprint planning.
• Support performance team in identifying and testing critical business scenarios.
• Performing back end DB validations using SQL.

Confidential

Operations Lead capacity

Responsibilities:

• Managing the SLA’s and OLA’s are met as agreed by client based on the priority for the incident reported.

• Implemented Splunk for the monitoring application which helped reducing the downtime of the system and increased reliability.
• Implemented Dynatrace to monitor and analyze performance of application and database servers.
• Involved in debugging/triaging the issue reported through incident by the user.
• Co-ordinating with external vendors to triage the incident reported based on agreed OLA’s.
• Create a problem ticket for recurring incident and work with Tier 3 and 4 teams in providing the permanent solutions.
• Created automated scripts for regular health check of the systems.
• Develop and provide reporting on application performance, service level agreements, incident and problem management

Confidential

Test Manager

Responsibilities:

• To provide end-end test support of the self-care portal of Confidential .

• Closely work with product owner in understanding user stories and participate in sprint planning.
• Design and build automated QA solutions for test cases of selfcare portal of Confidential .
• Test data management working with production support team and mining scrubbed data for testing for each release based on the business requirement implementation request.
• Implementation of continuous integration and development (CI/CD) with Jenkins and GitHub.
• Tracking epics using confluence, and user stories using JIRA.
• Automated test cases for browser compatibility testing and reduced UI testing.
• Provide estimate and test plan based on new requirement and enhancements imitated by client.
• Involved in testing of Iphone and Android mobile devices using simulator perfecto cloud for compatibility of the web app on mobile devices
• Supported the performance testing team to identify non-functional scenarios.
• Apart from testing supported management in team financials and PMO activities.
• Has been responsible for understanding the changes initiated for implementation in either of the applications (AP, AR and CBR).
• Has written test plans, test scenarios and test cases for the change requests based on business and functional requirement. And created test data.
• Performed back end / SQL test for DML functions. And validated data in Mainframe.
• Used TOAD and Sql Plus for data validation.
• Performed testing on unix environment.
• End - End testing from flowing orders from order entry to Billing.
• Executing the shell scripts and interpreting the log files based on the outcome of shell scripts.
• Executed the regression test cases along with testing new enhancements by using QTP and analyzed results.
• Interact with clients and understand the business needs and process.
• Translate business needs and process into business requirements.
• Worked on Visio to design the call flows. Has written the test plans.
• Identifying test scenarios for Voice Prompts, Grammar Files validations.
• Reviewing solution design for business requirement and test cases for the coverage of business requirements. Identified regression test cases to ensure product integrity after modification and enhancement to existing functionality.

Confidential

Test Architect

Responsibilities:

• Documentation of test scenarios and test cases for HR systems.

• Tested HRMS integration with OIM which has been pilot project.
• Implemented testing process.
• Test assessment to ensure projects are adhering to organization standards.
• Worked on deal shaping of couple of accounting.