SUMMARY:

• 9+ Years of overall testing experience
• 9+ Years experienced in Functional Manual testing using HP QC/ALM
• 7+ Years experienced in performing Test Lead Role working as an onsite - offsite coordinator
• Experienced in Black box and White box Testing
• Experienced in Web based application testing
• Experienced in .NET, VB and Java based application testing
• Experienced in Database and backend validations
• Experienced in writing basic to intermediate SQL queries
• Experienced in webservices testing and XML validations
• Experienced in SDLC Process, Waterfall and Agile (Scrum) testing methodologies
• 5 years of experience in working on an Agile (Scrum) Environment
• Certified Agile Professional
• 4 years of experience in working on a Financial Service - Insurance, Property and Claims Domain
• Certified Insurance Generalist
• Experienced and currently working on a Healthcare & Pharmacy domain project
• 4 years of experience in working on a Retail-Products, Ecommerce domain
• 1 year experience in working on a Telecommunications domain integrating with COTS products for custom enhancements
• Has knowledge and trained in using different automation testing tools such as Tricentis Tosca, HP UFT and Selenium IDE
• Certified Tosca Automation Specialist Level 1
• Knowledge and Trained in both Confluence and JIRA tools
• Highly self-motivated
• Experienced in working both independently and in a team-oriented, collaborative environment
• Dedicated, flexible and able to adopt quickly to changes.

TECHNICAL SKILLS:

Testing Skills: Test Estimation, Static Testing, Unit Testing, GUI testing, Smoke Testing, System Integration Testing, Database Testing, Functional-Manual Test Planning, Functional-Manual Test Execution, Regression Testing, User Acceptance Testing, Defect Management, Middleware Testing, Webservices Testing, XML Testing, Black box testing, White box testing

Testing and Defect management Tools: HP Quality Center/ALM, HP UFT Record and play automated testing, Hexawise Pairwise Testing, Tricentis Tosca 10.0/10.2, Selenium IDE for Web based applications, Microsoft Team Foundation Server (TFS),

Testing Methodologies: Waterfall, Agile (Scrum)

Database Tools: Microsoft SQL Server, Teradata, WinSQL

Agile/DevOps Tools : VersionOne, LeanKit, RallyDev, Confluence, JIRA

Miscellaneous Tools: Microsoft Word, Excel, Powerpoint, Visio, OneNote, XML Notepad

Industry/Domain Experiences : Financial Services - Insurance (Property and Claims), Telecoms, Products/Retail, Ecommerce, Healthcare and Pharmacy

PROFESSIONAL EXPERIENCE:

Confidential, ROCKVILLE, MD

TEST LEAD/ FUNCTIONAL MANUAL TESTER

Responsibilities:

• Performs the role of a Test Lead, Functional-Manual Tester for Products/Healthcare/Pharmacy domain client
• Performs Web Based GUI Automation Testing by using TOSCA, HP UFT or Selenium IDE
• Manages automated regression test cases for the project’s web application
• Creates new and maintains existing test automated test cases by utilizing TOSCA’s XScan function and writing TOSCA queries to satisfy the updated functionality of the application
• Uses TOSCA’s test design module to create multiple instances of test cases for maximum test coverage
• Uses HP UFT and Selenium IDE’s Recording function to capture manual steps and transform them into automated test cases
• Performs Black box and White box testing
• Leading 2 offshore resources and working with an onsite QA counterpart
• Working directly with business stakeholders, developers, BA and Scrum master.
• Currently testing a combination of web based and .NET based call management support and customer service system. Supports different Drug Manufacturer clients who manufacture different types of drug
• Testing involves combination of front end, backend, datafeeds, batch jobs and webservices
• Operating on an agile (scrum) testing methodology with 2-3 weeks sprint timeline and monthly releases to production
• Creates Test plan and test strategy for the project.
• Meeting with offshore resources
• Participating in user stories refinement session with BA and Developers,
• Participates in daily scrum meeting
• Participates in sprint planning and retrospective activities (occurs every 2-3 weeks)
• Reports impediments, issues and provides mitigation plans
• Communicates directly to stakeholders which efficiently reduces bottlenecks on things needed to be followed up
• Performs sprint demoes (occurs every 2-3 weeks)
• Collaborates and works with development team to explain recreate issues encountered during testing
• Documents test results using Microsoft word and Microsoft Onenote
• Reporting and handing offshores’ tasks for the next day
• Performs Test script creation, test execution and defect management activities
• Uses HP ALM to create test scripts and perform manual test execution
• Prepares and manages test data for testing activities particularly in current phase of testing
• Manipulates test data as needed via SQL update queries to satisfy requirement being tested
• Writing basic to intermediate SQL queries using Microsoft SQL Server to perform test data management and database validation
• Uses Microsoft TFS for defect management activities
• Uses Microsoft TFS as the agile tool to monitor user stories for each sprints as well as monitoring the burndown chart
• Manages Scrum board for all activity within this position’s responsibility
• Mentor and develop the entire QA team and align to continued process improvement and roll out of new policies and procedures
• Uses Hexawise tool to improve test planning activities and make it efficient
• Performs Regression Testing of project’s Web application by executing automated test cases created from different automation testing tools
• Performs Webservices, Middleware testing and XML validation.
• Validates Requests and Response XMLs
• Validated messages being sent inbound and outbound are reaching the main application properly

Technology and Environment: Products/Retail, Healthcare, Pharmacy .NET, call management support and customer service system, Datafeeds, Batch Jobs, Webservices, HP ALM, HP UFT, Tosca, Selenium IDE, TFS, Microsoft SQL Server, Hexawise, Manual Testing, Web App Automation Testing, black box testing, white box testing, Database, SQL

Confidential, BENTONVILLE, AR

TEST LEAD/ FUNCTIONAL MANUAL TESTER

Responsibilities:

• Performed the role of a Test Lead and Functional Manual Tester of Receiving and Shipping modules
• Performed Black box and white box testing
• Handled 4 offshore resources
• Tested a Java-UNIX based application that handles the end to end process of a Warehouse Management System (WMS)
• Tested an eCommerce web based application involving payment methods such credit cards, debit and EFT.
• Validated that the Web application’s URL is protected by Secure Socket Layer (SSL) thru database backend validation and XML testing
• Coordinates with a third-party vendor who handles the payment gateway system responsible for ensuring payment transactions are correct and generates an XML message for validation
• Uses XML notepad to extract and read the XML messages generated from the backend tables.
• Validated that the consumer’s data are being displayed correctly in the frontend user interface used in the Electronic commerce distribution center (eDC) of the client
• Operated in an agile (scrum) testing methodology with 2 Week Sprint timeline and quarterly releases to production
• Working directly with business stakeholders, developers, BA and Scrum master
• Meeting with offshore resources
• Participating in user stories refinement session with BA and Developers,
• Participates in daily scrum
• Participates in sprint planning and retrospective activities (occurred every 2 weeks)
• Reports impediments, issues and provides mitigation plans
• Performs test planning, test execution and defect management activities
• Collaborates and worked with development team to explain recreate issues encountered during testing
• Reporting and handing offshores’ tasks for the next day
• Performs sprint demoes (occurred every 2 weeks)
• Prepares and manages test data for testing activities particularly in current phase of testing
• Manipulates test data as needed via SQL update queries to satisfy requirement being tested
• Writes basic to intermediate SQL queries using Teradata to perform test data management and database validation
• Uses HP ALM to create test scripts and perform manual test execution
• Uses LeanKit as agile tool track completion of user stories as well as monitoring the burndown chart
• Uses Hexawise tool to improve test planning activities and make it efficient
• Performed Middleware and Webservices testing
• Extensive interaction with the clients from user story grooming to Sprint Demos
• Supported different markets from different countries including Mexico, UK, Canada

Technology and Environment: Products/Retail, Warehouse Management System (WMS), eCommerce, Web based application, JAVA based application, UNIX (PUTTY), Leankit, HP ALM, Webservices, XML, Teradata, Hexawise, Manual Testing, Black box testing, White box testing Database, SQL

Confidential

TEST LEAD/ FUNCTIONAL MANUAL TESTER

Responsibilities:

• Performed the role of both Functional Manual tester and Test Lead (Release 3.0)
• Performed black box and white box tests
• Release 3.0 dealt with testing of agricultural claims for the client
• Lead the integration testing team for release 3.0 while still performing the other testing phase such Assembly, Regression and Release Testing
• Followed the Agile - Scrum testing methodology
• Used HP ALM to create test scripts and perform manual test execution
• Managed and prepared test data for testing activities and manipulate as needed via SQL queries
• Used WinSQL to perform database validations and SQL test data manipulation
• Writes basic to intermediate SQL queries using WinSQL to perform test data management and database validation
• Performed the role of a scrum master after transition from waterfall to agile testing methodology during Hypercare and Maintenance period of the project
• As scrum master, was able to conduct sprint planning session, monitors the sprint progress and able to analyze the factors impacting burndown or burn up chart, able to help in resolving impediments of the team, and conduct retrospective meetings.
• Used RallyDev and VersionOne
• Performed mainframe jobs testing
• Achieved Insurance Generalist Certification

Technology and Environment: Financial Services, Web-based application, FNOL (First Notice of Loss) Release 3.0 - Agriculture Claims, HP ALM, VersionOne, RallyDev, Database, SQL, WinSQL, Manual Testing, Black box Testing, White box testing

Confidential

MIDDLEWARE REGRESSION TESTER

Responsibilities:

• Performed the role of a Middleware Regression tester and Defect Manager
• Tested integration of client’s software to other COTS products
• Participates in Defect management meetings
• Brings people together to discuss how a defect will be fixed and prioritized
• Followed the waterfall testing methodology
• Validated XML data input and responses using IBM SOAP UI
• Uses HP QC to create test scripts, test execute manually and to record test results
• Uses HP QC for defect management activities
• Responsible for signing off the testing after test execution is completed
• Creates various testing artifacts such as: Test Plan, Test Results, Defect counts (If any)

Technology and Environment: Telecoms, Middleware, SOAP UI, XML, HP QC, COTS

Confidential

FUNCTIONAL MANUAL TESTER

Responsibilities:

• Performed the role of a Functional Manual Tester (Release 1.5 and 2.0)
• Followed the waterfall testing methodology
• Performed Black box testing
• Tested a web-based application that handles the end to end process of claim handling for personal injury and auto
• Performed Static Test, Assembly, Integration and Regression Testing
• An extra stage of testing was also performed called “Release Testing” as a final preparation before deploying the final product to Production
• Each testing phase was conducted on different testing environments
• Used HP QC to create test scripts and perform test execution
• Used HP QC for defect management activities

Technology and Environment: Financial Services, Web-based application, FNOL (First Notice of Loss) Release 1.5 - Personal Injury claims, Release 2.0 - Auto claims, HP QC, Manual Testing, Black box testing