SUMMARY:

• Over sixteen years experience as an IT professional with ten years primarily in Software Quality Assurance Testing and related roles supporting functions of the Software Development Life Cycle
• Key responsibilities include writing Test Cases, Test Plans, Data Analysis and related Technical Documentation
• QA background encompasses Manual Testing of Web - Based GUI and Client/Server applications, System Testing, Regression Testing, and User Acceptance Testing
• Healthcare industry experience with proficiency in Medical Terminology and Mental Health Counseling, as well as Quality Assurance Testing with Medical Devices used for collection and analysis of diabetes/blood sugar data
• Current projects in E-Commerce involve copywriting unique product descriptions and content creation while using SEO techniques to increase website traffic and improve conversion rates..
• E-Commerce website management experience includes Digital Marketing strategies through Social Media channels, Email Ads & Banner Ads using Bing Ads, Google AdWords and Google Product Listing Ads

TECHNICAL SKILLS:

• Team Foundation Server(TFS)
• SQL Server 2008 R2
• SQL
• AS/400
• VMWare
• Excel
• Selenium
• Bugzilla
• HTML
• CSS
• Javascript
• Mac OS/X
• Windows
• WordPress (CMS)
• Adobe Photoshop
• Lightroom and Premiere

PROFESSIONAL EXPERIENCE:

Confidential, Margate, FL

E-Commerce Manager

Responsibilities:

• Designs and tests web/mobile interfaces for two e - commerce websites hosted through Shopify platform
• Performs functional testing procedures for checkout process simulating successful/failed transactions
• Reviews risk analysis for orders by verifying ip addresses and other tests for fraud prevention
• Modifies Ruby-Based Template Language (Liquid) in Shopify for GUI formatting and applying 3rd Party Plugins
• Edits HTML, CSS, and Javascript for testing site speed to optimize websites and improve SEO
• Monitors website user interaction, using heat maps, session recording and form analytics for testing functionality

Confidential, Miami, FL

Quality Assurance Tester

• Composed Test Plan in preparation for launch of Confidential anti - money laundering risk assessment tool
• Created formal test scripts to be used by beta clients for user acceptance testing
• Performed manual/functional testing of Confidential web-based anti-money laundering risk assessment tool

Confidential, Deerfield Beach, FL

Software QA Analyst

• Composed Test Plans and Test Cases based on Business Requirements written by several Law Enforcement agencies electronic citation software applications
• Reported bugs, validated bug fixes internally wrote and executed test cases in Team Foundation Server
• Performed manual tests of electronic citation applications Quick Ticket, Pocket Citation and Report Beam installed on laptops and hand - held devices

Confidential, Panama City, FL

Software Test Engineer II

• Manually tested Web - Based GUI application for collection of Environmental, Safety, and Occupational Health data
• Created, updated and executed test cases for EESOH-MIS software Regression and Integration testing
• Reported bugs and validated bug fixes for builds and releases using Bugzilla defect tracking
• Interfaced with customers, vendors, and all company departments to resolve technical and quality problems
• Ensured that business requirements are integrated with test cases and defects/features are cross-referenced
• Followed CMMI standards for Development ver. 1.2.

Confidential, Miami, FL

Software QA Analyst

• Executed over 1000 Test Cases manually for CoPilot Health Management Application Version 4.0
• Completed Ad - Hoc, Regression and System testing requirements for CoPilot Health Management 4.0
• Validated data imported from Glucose Monitoring Devices and Insulin Pumps for QA testing and reporting
• Tested US and International Versions of CoPilot Health Management 4.0 in English, Spanish, and Portuguese

Confidential, Ft. Lauderdale, FL

Software QA Analyst

• Documented issues from product owner using Bug/Defect Tracking Tool - Elsinore
• Transcribed defects from Elsinore into Test Scripts using Mercury Test Director
• Composed SQL queries for data retrieval from relational databases in SQL Server
• Attended Mercury Quick Test Professional training sessions and completed tutorials with regression test samples

Confidential, Sunrise, FL.

Software QA Analyst

• Performed functional and regression testing manually for 9 different internal Web - based applications
• Composed over 200 test scripts required for testing Web-based applications written in ASP and ColdFusion
• Tested A2A calls for ASP with internally developed automated testing tool TrapperDog
• Coordinated QA/UAT testing efforts, support and defect tracking for internal customer service department

Confidential, Miami, FL

Software Support/QA Analyst

• Responsible for QA testing online gaming software and managing servers running website applications
• Acted as liaison between software licensees, hosting services and application development
• Created system documentation and business requirements for new features and releases

Confidential, Delray Beach, FL

Data Analyst

• Developed MS Access database to provide system for weekly employee census and management
• Integrated Visual Basic Applications code and SQL queries in design of database using MS Access
• Provided QA and research support for PC Deployment and Standardization project at corporate offices