Experience Summary

Working as a QA Software Engineer with 8+ years of work experience. Main areas of expertise are Telecommunication Networks and Operations Support Systems. Expertise on Inventory Management, Provisioning and Activation. Extensive knowledge in many practices, such as QA Methodologies, SCRUM, Agile Processes, automated/manual testing (including all phases of the software development life cycle in web and client server environments) documenting tools, diagram creation, meeting facilitation (JAR sessions, Triage, Stand-up Reviews, Demos, Project Kick-off, etc. Hands on experience on CRAMER, PL/SQL, HP-Quality Center, ALM, and QTP.

Highlights

• 5+ years of work experience with Amdocs CRAMER Inventory Management and Provisioning System. Worked on CRAMER 5.x, 6.x and 8.x. Worked on Task Engine, Delivery Engine, Resource Manager, Sync Engine and Service Catalog and other parts of Cramer.
• Experience working with Alcatel 7340, 7330, 7450 and 7750, Cisco 3550, 3750 and 6509, Juniper MX480, MX960, ADTRAN TA5000 devices.
• Hands-on experience leading and participating in all stages of system analysis efforts, including requirements definition/revision, test scenario/case creation, test plan design and execution
• Hands on experience working with various Network Topologies
• Hands on experience working with Industry standard Testing tools such as Quality Center, ALM
• Good understanding of Agile Software Development Methodologies.

Technologies worked
Below is a list of important hardware, software products, tools and methods that I have worked with.

COTS Tools:
CRAMER 5.x, 6.x, 8.x, and 9.x

Software:
Java/J2EE, MS Visio, XML, HTML, SQL, Oracle, UNIX, TOAD.

Software Testing/Tracking Tools:
HP Quality Center 9.2, Quick Test Professional, ALM

Telecom Hardware:
Cisco 3750, Cisco 6509, Cisco 7609, ADTRAN TA 5000, Juniper MX480/MX960, Ciena3911, Ciena LE311V, Ciena 3960, Ciena 3930 and Ciena 3931.

Qualifications
Bachelor of Technology, 1995 -1999
Bapatla Engg.College, Nagarjuna University, AP, India.

Specialization: Electronics & Instrumentation Engineering

EXPERIENCE :

Project: Integrated Design and Inventory System (IDIS) / CANOPI
Client: Confidential, Atlanta, GA, USA
May 2009 - Present

Project Description
IDIS accepts OEM (Optical Ethernet Metropolitan Area Network) orders from upstream systems (GIOM via EFMS). The order is decomposed into internal suborders (service orders) by ASMS (Amdocs Service Management Suite) and each suborder is submitted to technical design by CRAMER. The technical service design determines the provisioning steps to take as part of service fulfillment. These include posting an order to TIRKS (Trunk Inventory Record Keeping System), purchase and activation requests. IDIS also allows users to perform various automated/manual engineering tasks such as inventorying new equipment, modifying existing equipment state, etc. These tasks are initiated and carried out in CRAMER. Orders in IDIS are decomposed and tracked, allowing users to view the suborders, their state, manual tasks opened against the order and the order history.
CRAMER performs the design/assign functionality and persists the services and the resource inventory. Both logical and physical resource inventory can be viewed in CRAMER. Cramer also provides an E2E federated view of an OEM service, showing the customer ports, port allocations, SP/CE-VLANs and a federated circuit view from TIRKS.

Roles & Responsibilities:

• Worked on Service Provisioning using Service Catalog, Task Engine and Delivery Engine for Inter Nodal Links (INL), Customer Nodal Links (CNL), Link Aggregation Group (LAG), PIVOT, Ethernet Virtual Connection (EVC), User Network Interface (UNI) and Bearer Circuits (Ethernet, DS3)
• Designed detailed Test Specifications based on Business Rules to exercise the rules and the various permutations of each rule; including negative and positive testing
• Prepared the test plans, Designed and executed the test cases.
• Automated test cases using QTP for the regression testing
• Defects analysis, tracking and generating reports using the Quality Center and ALM and arranging the RCA meetings for the production defects.
• Worked on Migration and Inflight testing in different releases.
• Provided support for various testing teams in different phases of testing, like CTS triage support, UAT support.
• Developing SQL scripts for easily monitoring the status of orders and analyzing the errors.
• Worked with Developers on resolving the defects. Analyzed test results and reported the necessary corrective actions.
• Participation in the analysis and/or resolution of IT and Business issues.
• Involved in the Design reviews prepared by the teams.

Tools Used: CRAMER6.4, CRAMER 8.0,CRAMER 9.2, ACTIVOS BPEL, CANOPI GUI, Amdocs ASMS, Weblogic 8.1,TIRKS, Oracle 10g, Internet Explorer 7.0 and TOAD.

Project: Next Generation Packet Operations Support System (NGPOSS)
Client: Confidential, Minneapolis, MN, USA
Aug 2008 - Apr 2009

Project Description
NGPOSS is a project designed to replace the Manual Intensive, Time Consuming provisioning and activation process with an Automatic, Revenue Assured process for providing Ethernet Service for the customers. This makes use of the Next Generation COTS products and their integration with the existing Qwest's Application infrastructure. In the Phase1 Release 1A, Qwest's legacy application named INTEGRATOR is going to be replaced with a Next Generation COTS Inventory Management and Provisioning System CRAMER.

Several Interfaces have been implemented with Cramer such as Fault Management interface with Netcool, Activation interface with Syndesis NPA, Order Entry interface with SeRT, Layer1 interface with TIRKS PG and INTEGRATOR interface for Trouble Ticketing. This includes Data Migration from INTEGRATOR to CRAMER and Data Replication from CRAMER database to INTEGRATOR database. Various Inventory Objects such as Locations, Devices, Cards, Circuits, Links, Topologies, Numbers, Phonebooks, Contacts, Customers, Services etc have been modeled in Cramer. Naming conventions for all these objects have been implemented.

Roles & Responsibilities:

• Functional and Business Requirements Analysis to map the Cramer Inventory management system's functionality to the Actual Business Requirements
• Generating the web reports
• Checking the accuracy of the web reports, by comparing with cramer GUI or in Database.
• Testing the Resource Manager and Sync Engine modules.
• Involved in Test planning and designing and execution of the test cases.
• Reporting and Tracking the Bugs through Quality Center.
• Writing the automation scripts using WinRunner
• Involved in migrating and inflight orders processing from Integrator to Cramer.
• Preparing the SQL's for validating Sync Engine.
• Comparing the ISYS DB and RM DB for replication testing.
• Checking the performance of Cramer cluster instance through Wily tool.

Tools Used: CRAMER6.2, Quality Center 9.2, WindowsXP,Oracle10g,PL/SQL, WebLogic, and Caliber.

Project: 21 CN - Logical Inventory Management System (LIMS)
Client : Confidential, UK
Jan 2007 - July 2008

Project Description:
LIMS - The logical inventory management system is a key system for BT and is vital to the successful operation of the 'lead-to-cash, 'trouble-to-repair' and 'concept-to-market' E2E processes for any services delivered over the Wholesale network.
A key goal of LIMS is to create a step change in the timescales and costs associating with launching new products or technologies. This is achieved through the use of re-usable capabilities developed in a way that maximizes the cost advantages of using a COTS product.
LIMS provides a simplified view of BT network inventory, deployed and planned, as well as an understanding of how that inventory is utilized across multiple services, by using the Cramer. It consolidates data from multiple data sources into a single database. This significantly simplifies the provisioning process. All the changes to BT legacy systems collectively should help BT reduce the number of people involved in provision processes for products migrated to LIMS by 50%. In future the system will be used for Fault Management, Planning, and Capacity Management etc.

Roles & Responsibilities:

• Functional and Business Requirements Analysis to map the Cramer Inventory management system's functionality to the Actual Business Requirements.
• Checking the necessary attributes required for LIMS to process the order from OneSiebel.
• Checking the service catalog created correctly for the respective product and created the correct task engine templates for each and every stage of the order flow.
• While progressing the orders, verified tasks and jobs created by Task engine and Delivery engine, corresponding inventory establishment for particular task.
• Updating of respective jobs and tasks and corresponding updates at the database side in the respective tables.
• Checking functionalities of the different tabs in the resource browser like Projects/Design Records, Service order, Locations, Devices etc.
• Tracking of the order flow at each and every stage through Cramer and finding out the discrepancies in the flow and analyzing the things.
• Preparation of the Test Plans.
• Building the team and Rationing the work
• Reviewing the Test Cases and preparation of Query Register.
• Defect Entry and Track till closure through Quality Center.
• Involved in CST, CIT and IVVT.
• Fault Analysis for IVVT.
• Preparation of Automation scripts.
• Participation in client conference calls.

Project : Bank of South Africa
Confidential
June 2005 - December 2006

Project Description:
Confidential, is the sixth largest banking in South Africa. Its business activities which span the SA and about a dozen other countries, include commercial, corporate, and institutional banking services for retail and small-business customers, loan and leasing services and investment, brokerage, and insurance services. This project contains various modules like Entitlements, Information Reporting, Check services, Account Transfer, and Wires. Wires module basically informs the company level and user level privileges for the type of payments. Information Reporting is for report generation of the specific user for a certain period of time like prior date/current day/search transactions etc.

Roles & Responsibilities:

• Understanding the new requirements and new features
• Writing test cases from functional specification
• Executing the Test Cases.
• Involved in Functional, Regression and Integration Testing.
• Defect reporting and monitoring
• Submitting the Weekly Report
• Conducting the Internal Audits.
• Conducting the CAM's with in the project after every delivery.
• Participating in Inspections & Walkthroughs.

Environment: Win-NT, Java, Ejb, Oracle, WinRunner, ePMO.

Project :J L I Broker System
Confidential
October 2004 - May 2005

Project Description:
This system is about the retail insurance broking operations of JLI. The system is classified into two logical groups, one is Pre-sales system and another one is Transaction processing system. Transaction processing system - this system is logically divided into Proposal processing system, accounting system and Enquiry system. Proposal processing system is to handle insurer specific proposal, rating, support documents & providing information to insurer for underwriting risks an issue of cover notes for specific class of risks and it will process the captured proposal information from client by IR to calculate the premium and then facilitate data transfer to the various insurance companies.

Roles & Responsibilities:

• Involved in Manual Testing
• Preparation of test cases
• Execution of test cases
• Involved in Regression testing of the application

Project :Health Care Management System
Confidential
March 2003 - August 2004

Project Description:
Confidential, is efficient, user-friendly Hospital Management Client/Server software. This is developed for the Al-Hammadi Hospitals, Saudi Arabia. The hospital is equipped with Wang computer system with 150 terminals spread over various departments and laboratories. This system is developed using java, servlets, and Oracle 8i on Windows 2k.

Roles & Responsibilities:

• Involved in manual Testing.
• Writing test cases and execution
• Defect reporting and tracking