Software Quality Assurance / Performance Engineer

Test Management ~ Performance Test / Analysis ~ Test Automation ~ Defect Management

A dedicated technical professional combining 16 plus years of software quality assurance experience for major corporations with a solid background in performance engineering / testing, test management, defect tracking, and a unique passion for test automation. Sound knowledge of quality assurance testing methodologies, procedures test planning and execution, business process testing, test case design/documentation, manual/automated test script development and execution, analyzing test results, identifying performance issues, and recommending corrective actions. Actively mentors and trains best uses of performance and test automation tools.

Performance ~ Load ~ Stress ~ Testing and Analysis

• Extensive experience in Performance Testing using LoadRunner and OpenSTA.
• Extensive experience in Test Management Tools: Quality Center, Test Director.
• Worked with Web, database, FLEX, AJAX, SOA, .NET, Win Sockets, and multi-protocolscripts.
• Expert with Virtual Table Server (VTS), supports real time data sharing requirements.
• Great withDebugging, Identifying, Adjusting and Fixing script errors.
• Excellent withparameterization and manual/automated correlations.
• Used IP Spoofing using LoadRunner for load balancing issues.
• Installing, maintaining and administering LoadRunner software including required add-ons and patches.
• Analyzing LoadRunner scenario results, identifying bottlenecks, recommending improvements.
• Activating / Configuring Server and Network Monitors and Monitoring over Firewalls, and Sitescope.
• Configuring Run-time settings for VuGen and Controller Test Scenarios.
• Developing/Recording/Enhancing performance and test automation scripts.
• Well versed with all of the functionality of Virtual User Generator, Controller, and Analysis modules.
• Proficient in execution flow control of performance scripts to run multiple/weighted iterations.
• Continuous Hands-on experience with many versions of LoadRunner from v 6.0 thru v 11.
• Enhancing GUI (QTP/Win-Runner) scripts to execute in the LoadRunner scenarios.
• Configuring/modifying VuGen automated correlation features.
• Analyzing business requirements and developing the Performance Strategy for benchmarking.
• System Analysis for Performance, Load, Stress testing with capacity planning and sizing.

Test Automation ~ GUI ~ WEB ~ Client Server ~ SOA ~ .NET ~ XML~ TE

• Extensive experience in Test Automation using Quick Test Profession (QTP) v6 – 11, WinRunner, SQA Robot, QARun, QA Hiperstation, SoapUI
• Strong proponent for Data Driven test architecture
• Experience in Business Process Testing -- Keyword driven
• Expert in modifying test scripts for use in performance testing
• Analyzing and testing business requirements and test requirements
• Vast experience in creating reusable functions and modules
• Extensive use of Quality Center/Test Director API for test management and configuration
• Experience as a Quality Center Administrator and management functions
• Creating a Test Frame Architecture resulting in minimum scripting maintenance requirements

Technical Skills: 
Operating Systems: UNIX, Windows XP, Windows 2000 and WindowsNT/98/95, OS/VS, OS/VM, OS, DOS, OS2, BTOS, MICROBASE
Languages:VB script, TSL, VB, HTML, XML, COBOL, CICS, SQL, C, C#, Basic, FORTRAN, Assembly)
Databases: Oracle 10g/9i/8i/, MS Access, MS SQL Server, DB2, Informix
Development Models : Agile, Waterfall, RUP, Method One 
Version Management Tools:PVCS
Software Packages:MS Office2007, TOAD, Spotlight, Sitescope, OpenView
Automation Tools: LoadRunner 6.0 - 11, Quality Center 9.2 – 11.0/Test Director 7.2, Quick Test Professional 5.6 - 11, WinRunner 7.6, IBM Rational Robot 6, Clear Case, Clear Quest, Requisite Pro, QA Run, QA Hiperstation, OpenSTA, VTS, SoapUI
Environments – Protocols : Client Server, HTTP, XML, .NET, SOA, OpenRoad, Java, J2EE, SOAP, SAP, PeopleSoft, OLTP, JBOSS, 
Apache, IIS, TomCat, Webshpere

Processes/Methodologies:
AGILE, Test Strategies, Requirements Gathering and Analysis, Test Plans, Test Cases, Test Scripts, Test Procedures, Use Cases, Use Case Scenarios, Defect Tracking, Defect Management, Testing Life Cycle, SDLC, Change Management, Test Management, Process Improvement, Quality Control
Software Testing: Smoke. Regression, User Acceptance, Unit, White Box, Black Box, Performance, Load, Stress

Quality Assurance:

04/09 –08/2011 Confidential; Austin, Texas
PERFORMANCE ENGINEER / SENIOR AUTOMATION ANALYSTS: 
Using Quick Test Professional (v 9 – 11) and HP Quality Center: designed and created tests and test scripts and functions, for functional and regression testing applications for the Department of Education. Provided leadership and mentoring for the: creation, design, and analysis for all performance/ load/stress testing activities for internal and external facing applications and environments/protocols using HP Load-Runner v9.0 – 11.
Environment (UNIX, Windows, Oracle, Java, JavaScript, XML, WEB, SOA, FLEX, AJAX)

07/07 –01/09 Confidential; Austin, Texas
PERFORMANCE ENGINEER / SENIOR AUTOMATION ANALYSTS: 
Using Quick Test Professional and HP Quality Center: designed and created components and scripted components, tests and test scripts, for Business Process Testing and functional testing applications for the Nodal project. Provided leadership and mentoring for the: creation, design, and analysis for all performance/ load/stress testing activities for internal and external facing applications and environments/protocols using HP Load-Runner v9.0 – 9.1
Environment (UNIX, Windows, Oracle, Java, Servlets, JavaScript, XML, WEB, SOA) 

06/06 –06/07 Confidential; Minneapolis, Minnesota 
SENIOR AUTOMATION / PERFORMANCE ANALYSTS:
Using Win-Runner and QTP converted existing manual regression tests into easy maintainable, data / table driven tests suites for multiple test environments managed with Quality Center. Designed, created, executed, and analyzed performance / load test for multiple application environments / protocols using Load-Runner v 8.1.
Environment (UNIX, Windows, Oracle, Java, Client-Server)

12/04 – 06/06 Confidential, Plymouth, Minnesota 
SENIOR AUTOMATION / PERFORMANCE ENGINEER:
Conducted several proof of concept presentations using Mercury QTP and Load-Runner v 7.8 for .NET applications. Created (using Visual Studio C#) and executed all performance and load tests for new .NET applications. Automated regression tests using QTP for SAP applications. Trained the QA staff in the use of QTP for SAP. 
Environment (Windows, Oracle, .NET, SAP)

08/04 – 12/04 Confidential, Minneapolis, Minnesota
SENIOR AUTOMATION / PERFORMANCE ENGINEER: 
Using Mercury LoadRunner v 7.8, designed and executed the performance and load test scenarios for numerous on-line applications. Analyzed the system test results, identified system problems and bottleneck areas, and recommend performance improvement opportunities for system components.
Environment (UNIX, Windows, Oracle, WEB)

03/04 – 06/06 Confidential, Plymouth, Minnesota
QUALITY ASSURANCE ANALYST: 
Using both QTP and Win-Runner, performed the test lead duties on several application development initiatives.
Environment (Windows, SQL, Client-Server)

12/03 – 02/04 Confidential, Eden Prairie, Minnesota 
QUALITY ASSURANCE ANALYST: 
Using Mercury Win-runner v 7.6 with web add-in, created multiple data driven test suites to test a web-based application for external clients. Mentored other QA analyst on the: best use of and standards for automated testing in shared testing environment. Used Test Director (v 8.0) to manage, document, and launch tests executions and results.

01/02 – 12/03 Confidential, Roseville, Minnesota 
QUALITY ASSURANCE ANALYST: 
Determined and recommend the performance and automation testing 
tools for department use. Installed, configured, and implemented the automated testing environment for a department wide testing lab. Established and published automated testing processes, guidelines, and procedures to RUP methodology. Configured and implemented the integration of Mercury and Rational testing tools. Mentored the QA team to operate with the: best practices of automated testing, in the shared testing environment. Coordinated and configured the software and hardware for monitoring and running over the firewall testing. Controlled and implemented all test tool upgrades and test tool integration. Analyzed, designed, created, developed and executed data-driven automated performance and stress test for internally developed Internet and intranet MS .NET applications. Identified the bottlenecks and recommended the design / code changes that increased the system performance. Developed individual lesson plans to: mentor and lead the testing tool initiatives and administration for: Test Director (v 7.2 – 7.6), LoadRunner (v 7.0 – 7.6), Quick Test Professional (v5.6 – 6.0), and integrations with Rational Clearquest, Clearcase, and Requisite-Pro applications.

12/99 – 11/01 Confidential, Minnesota 
QUALITY ASSURANCE ANALYST: 
Analyzed, designed, created, developed and executed data-driven automated performance and stress test for internally developed Internet and intranet applications. Identified bottlenecks and recommended design / code changes to increase performance. Analyzed, designed, created and executed data-driven automated performance and load test in a UNIX / Windows environment for multi-tiered applications developed using Visual Basic/ODBC/Corba, C++/Corba, Java/JDBC/Corba, and CA OpenRoad/Oracle. Created the data driven end-to-end load and performance test scripts and scenarios using Mercury LoadRunner (version 6.0 and 7.0) and WinRunner (with Java add-in and VB add-in) (version 6.0 and 7.01). Use Test Director (version 6.0 and 7.0) to identify requirements, document and link test cases to requirements, and track tests execution, results, and defects. Used LoadRunner analysis (version 7.0 and 7.2) to analyze, graph, and report the performance test results. Used TOAD, LoadRunner, VTS, and Spotlight on Oracle to identify poor and recommend SQL improvements and other design changes to increase performance.

06/99 – 11/99 Confidential, Insurance, Minnesota 
QUALITY ASSURANCE ANALYST: 
Analyzed, designed, trained, developed and executed automated regression test in a UNIX / Windows NT / Windows 95 environment. Using Mercury WinRunner (v5.1), created data-driven automated tests for Micro-Focus COBOL Applications.

02/99 – 9/99 Confidential, Minneapolis, Minnesota 
QUALITY ASSURANCE ANALYST: 
Analyzed, designed, developed and executed automated regression test in a UNIX / Novell / Windows 95 environment. Using Mercury WinRunner (v5.1), created data-driven automated test for a Micro-Focus COBOL Application.

07/98 – 02/99 Confidential, Minnetonka, Minnesota
QUALITY ASSURANCE ANALYST: 
Analyzed, designed, trained, developed and executed regression test in a UNIX Client / Server / Windows NT environment. Using SQA Suite (Team Test) and SQA Robot (v5.0), created data-driven automated tests.

01/98 - 06/98 Confidential, Minnesota
QUALITY ASSURANCE ANALYST: 
Analyzed, designed, developed and executed systems test in a UNIX / Windows NT environment. Using WinRunner (v5.0), created automated test scripts.

02/95 - 12/97 Confidential, Saint Cloud, Minnesota
QUALITY ASSURANCE ANALYST: 
Using SQA testing tools: analyzed, designed, developed and maintained the automated test in a Client/Server; Windows NT / Windows 95 environment. Established and maintained the testing LAN using Windows NT Server.

10/94 - 02/95 Confidential Minneapolis, Minnesota
SYSTEMS TESTING ANALYST: 
Analyzed, designed, developed, tested, and documented user acceptance testing requirements for new and revised systems and application additions and changes for the commercial loan department in an IBM Mainframe / Client Server environment using the First Bank testing methodology.

Systems Analyst:
02/94 - 07/94 Confidential, Topeka, Kansas
SYSTEMS ANALYST: 
Designed new systems for the Department of Social Services; State of Kansas. 
Responsible for building and modifying all user screens
Environment (COBOL, CICS, COBOL I I, Natural, GT/BMS)

Programmer Analyst: 
07/83 - 01/84 Confidential, Dallas, Texas
PROGRAMMER / ANALYST - COBOL
I developed new and maintained existing COBOL programs.

Confidential University 
ROTC: Military Science, US Army Commission

SKILLS/HONORS:

 Skills
Helicopter Pilot with instrument ticket
Helicopter Maintenance Test Pilot
Awards / Honors
I received five US Army commendation medals for superior performance.
Honor Graduate: Non Commissioned Officer Academy
Distinguished Leadership Graduate: Non Commissioned Officer Academy
Honor Graduate: Initial Entry Rotary Wing Aviator School
Honor Graduate: Transportation Officer Basic Course
Honor Graduate: Logistics Officer Advance Course