SUMMARY:

• Seventeen years of experience in Quality Assurance related to Telecommunications.
• Excelled in many areas of testing: Stress Testing, Performance Testing, Systems Testing, Integration Testing, Field - Trial Testing, Black Box, White Box, Feature Testing, Protocol Testing, Manual Testing, Regression Testing, Deployment Testing, Customer Acceptance Testing, Documentation Testing.
• Written large numbers of test plans, test cases, defect reports, and automation test scripts.
• Built, installed, and managed several large-scale lab environments.
• Performed in a leadership role on three different teams with responsibilities for managing and coordinating the team, lab equipment, software and upgrade releases, and budgets.
• Understanding of the Waterfall and Agile Software Development Life Cycle methodologies and processes.
• Developed test automation frameworks from the ground up and test scripts in multiple different environments and languages: Tcl, PHP, Perl, SQL, MySQL, C, C++, Java, Expect, Javascript, Ajax, Linux shell scripts.
• Very strong skills in Linux, SIP, Troubleshooting, Wireshark, scripting, automation

• CDMA 2000
• SMPP
• Wireshark
• Linux (CentOS
• RedHat
• Fedora)
• Asterisk
• IAX
• SIP
• AGI
• PHP
• SQL
• Trixbox
• Aheeva
• MySQL
• Cisco Call Manager
• VoIP
• Polycom and Cisco IP Phones
• Perl
• Tcl
• Expect
• Linux
• Unix
• Ixia IxVoice
• HTTP
• SMTP
• T1/E1
• SIP
• H.323
• MGCP
• H.248
• RTP
• CDMA
• ANSI-41 (IS-41)
• SS7
• WIN
• Wireless Intelligent Networks
• SMSC
• SCP
• SDL (ITU Z.100)
• Abacus
• Cisco IOS and Routers
• Sage
• C/C++
• Cisco Unity
• Tekelec MGTS
• CSS
• Ajax
• JSON
• XML
• HP Quality Center

PROFESSIONAL EXPERIENCE:

Stability/Performance Test Engineer

Confidential

Responsibilities:

• Responsible for stability and performance testing for all Set-Top Box platforms for Confidential ’s X1 Platform, deployed to over 25 million cable subscribers.
• Responsible for building physical testbeds, scripts, and reporting infrastructure to support the performance and stability testing of set-top boxes.

Voice Network Architect

Confidential

• Assisted design for overhaul JPMorganChase call center network to reduce monthly telecommunications costs and provide more scalable infrastructure.
• Designed, implemented and tested end-to-end SIP solutions for call delivery to call center agents.
• Provide project management, production support, design guidance with Chase application.

Cellular QA Engineer

Confidential

• Performed as Lead Test Engineer for Cox’s CDMA Lab, including lab design, lab turn-up, maintenance, resource management, scheduling, and coordination.
• Responsible for testing any changes to Cox’s CDMA Core Network, interfaces to or service prior to deployment in production
• Aided the design and deployment of a number of Cox Wireless services, including interface to Cox’s VoIP core network, IS-41 services, and OAM&P services.
• Built implementation strategy for automation of lab test activities.

Software Engineer

Confidential

• Founded start-up business delivering telephone and SMS services and solutions, such as appointment reminders, surveys, and text-in to vote solutions.
• Designed and implemented all technical services and solutions.
• Responsible for nearly all business aspects of the company, including accounting, products, business strategy, marketing, engineering, and support.
• Designed, developed, and tested an Asterisk-based cluster for handling 750 concurrent calls.
• Performance tested and Stress tested the call-processing cluster for baseline performance, benchmarks, breaking points, and bottlenecks, and implemented improvements which improved performance from 150 concurrent calls to 750 concurrent calls.

Voice Architect

Confidential

• Architected voice service infrastructure for the build-out of a ground-up Cox Wireless CDMA network, including Session Control, WIN services, etc.
• Responsible for planning, designing and documenting the integration of telephony solutions into the existing Cox local and LD networks for seemless deployment across Cisco BTS and Broadsoft softswitches, Nortel DMS switches, Sonus, SS7 and AIN architecture, IMS architecture, etc.

Engineer

Confidential

• Created Asterisk AGI, PHP, and Expect test automation applications used to test the product portfolio and used to automate customer installations.
• Responsible for network planning of all PBX-based communications offerings.
• Designed, engineered, implemented, and tested Asterisk based products and large scale call center solutions capable of hosting 600 agents.

CallManager QA Engineer

Confidential

• Performed feature, stress, performance, and automation test functions for SIP and SCCP call features on Cisco Call Manager platforms.
• Designed, built and configured functional CCM testbeds for feature, stress, performance and automation test, complete with CCM clusters, SIP/MGCP/H.323 IOS Gateways, IP Phones, Unity, DNS, DHCP, NAT, Cisco CSPS Proxy Server, and call emulator equipment.

Test/Automation Engineer

Confidential

• Designed and implemented an automation framework, API libraries, automation testbed environements, and devise regression and handoff strategies for automating CallManager and IOS feature tests.
• Performed feature-test, stress-test, performance-test and test-automation functions for testing SGCP and MGCP Voice-over-IP (VoIP) protocols on the Cisco AS5300 and AS5400 Trunking Gateway platform.