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Production Support Engineer Resume

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Jacksonville, FL

SUMMARY:

  • High performing, strategic thinking IT professional with more than three years' experience in Software Engineering, and I.T. Research.
  • 3 years of Professional Object Oriented & 2 years of Intern Object Oriented development experience in back end, mid - tier, and front end coding.
  • 1 year of front end scripting development experience. 4 years of experience working in an Agile/Waterfall Environment and developing UML Diagrams, 6+ month of Microsoft Development
  • Highly skilled at relationship building with clients and across organizations and teams; exceptional writing, presenting, and interpersonal communication skills.
  • Adept at assessing needs, generating options, and implementing solutions in collaboration with clients and stakeholders.
  • Well versed in all phases of development, including requirement documentation, gathering/needs identification phase through to completion, and problem solving.

PROFESSIONAL EXPERIENCE:

Confidential, Jacksonville, FL

Production Support Engineer

  • Subject Matter Expert for key Trash and Waste clients back-end and databases setup.
  • Modifying databases, modifying and writing complex queries, and creating and editing stored procedures.
  • Writing test cases & technical approaches for development team.
  • Debugging the ERM code as well as querying for bad data.
  • Powershell Scripting
  • WebLogic Sever Domain, Sever, and Web Services
  • Working on automating database building in SSIS.

Environment: JAVA, Oracle 9, MySQL, SQL Server 2014, PowerShell, and Eclipse

Confidential, Jacksonville, FL

Developer

  • Developed a back-end tool to auto send patient’s e-mails and text messages notifying them of upcoming appointments as well as maintain existing in house applications for patient intake process.
  • Developed complex stored procedures and queries.

Environment: C#, .NET, AWS Web Services, HTML5, CSS, JavaScript, SQL, SMTP, Windows 2012 Server, Webforms, MVC

Confidential, Jacksonville, FL

Software Engineer

  • Developed and maintained margining, pricing, and regulatory reporting modules in 3 applications using multiple languages based on client needs for Options, Futures, Options on Futures trading using Languages include: C, C#, MySQL, SQL Server, DB2, Java, JDBC, RPG, RPGLE
  • Assisted in the NextGen project which will consolidate the 3 applications into 1 application using Oracle, Java, NoSQL, SQL Server, and C in UNIX.
  • Converting older RPG modules to RPGLE or into C# or Java for the other 2 applications for performance enhancement if needed
  • Writing and modifying complex queries.
  • Applying my ideas to the NextGen project on how to consolidate the 3 applications into 1 and how to sell this new product to existing clients that may not be so open to investing in a new application when the existing application that they have works fine.
  • Debugging C, C++, Java, RPG, and RPGLE modules as well as build large databases using Database Controllers

Environment: C, C#, MySQL, SQL Server, DB2, Java, JDBC, RPG, RPGLE, Oracle, NoSQL, UNIX, Websphere 6.

Confidential, Memphis, TN

IT Applications Developer

  • Reengineer existing web applications on the main database as well begin development on new projects for other applications or databases.
  • Gained knowledge on how to code in a 4GL language, C# and .NET on a SQL 2010 server.
  • Software Reengineering, Waterfall Model, Agile Method, Use-Case Diagrams, Risk Analysis, and Software Testing

Environment: 4GL, C#, .NET, MS SQL 2010 server.

Confidential, Jackson, MS

Java Developer

  • Calendar Application - In a team of 8, developed a calendar application for Entergy Co. The people at Entergy wanted this application to be designed in Java, JSP, Struts, Spring and MVC framework also using Servlets and they wanted the calendar to display all the upcoming events they have for students to participate in.
  • Robotics Reengineering - Caterpillar Company as well as the Robotics instructor at JSU needed the web application that is used to program the commands for the robots in the Robotics Lab updated. Both parties wanted the web application to remain an object oriented application by using C, C++, Java, JSP, Struts, Spring, JDBC, and keep the existing struts.
  • Social Network Research - The City of Jackson wanted to see a more extensive web application that displays more information about trending topics on social networks. The 7 of us decided that Twitter would be our social network to execute this task with. By choosing Twitter we had to understand AJAX and Javascript, high level Java/J2EE, PHP & MySQL, as well as Enterprise Javabeans to complete this task. Also, Selenium Automation was used to test updated work. The results can be found on the city of Jackson MS research and archives page on the cities website.
  • The other project was a Lab Assistant position where I assisted beginner and intermediate programming classes with their lab and class assignments and projects as well as tutor if requested.

Environment: C, C++, Java, JSP, Struts, Spring, JDBC, Ajax, Javabeans, PHP & MySQL

Confidential, Jackson Stennis Space Center, MS

IT Specialist Intern

  • Reengineered a small portion of NASA's Data Acquisition System using the programming languages LabVIEW, C, and C++. The system was reengineered to measure acoustics, record the data, and have that data displayed in a graph showing the measurement.

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