PROFESSIONAL SUMMARY:

• 10 Years of rich experience in Quality Assurance and Health Care.
• 7 Years of rich experience working on HealthCare Facets Application.
• Proficient in SDLC and Software Testing life cycle with proven ability to enhance the Quality of the system.
• Experience working on Web Based Application and Confidential .
• Experienced Working as a QA Lead

AREAS OF EXPERTISE:

Quality Assurance:

• Rich Experience of 10 Years Working on Quality Assurance and HealthCare
• Testing: Manual Testing, Test Automation, Database Testing, Web Testing, Product Testing, IVR Testing
• Experience in Software Development Life Cycle, Software Testing Lifecycle and Testing Methodologies
• Analyzing Business Requirements and Technical Design Documents
• Ability to translate use cases and technical specifications into Test Scenarios and Test cases
• Preparing Estimations for QA and Preparing MPTT (Metrics) for the entire team
• Involved in SOW Preparation
• Preparation of Test Plan and Test Strategy
• Preparing Requirement Traceability Matrix
• Design, Development and Maintenance of Test Cases using "Test Design Techniques" as per the Requirement document
• Performing Peer review on different Testing artifacts
• Preparation of Test Data and Analysis
• Test Execution and Preparation of Test Summary Reports
• Expert in Functional Testing, System Integration Testing, Regression Testing, System Testing, Smoke Testing, Sanity Testing, User Acceptance Testing, IVR Testing, Database Testing, UI Testing
• OS and Browser Compatibility Testing
• Very good experience with SQL Queries
• Database Testing: SQL using Sybase, Oracle, TOAD
• Experienced in Test Management Tools like Rational Clear Quest, Rational Test Manager, Quality Centre, ALM, Jira
• Test Automation using the UFT and Selenium
• IVR Test Automation using CYARA
• Working with business teams and development teams to provide solutions that is best suited for the Requirements
• Validating and Analyzing the Log Files, Output and Input files in different formats like EDI, XML, Excel, CSV, txt, Delimited, Fixed Length
• Experience working with Agile Methodologies
• Experienced working in different Sprints for Agile Testing
• Supporting and Coordinating the Business Test Execution (UAT)
• Leading the Test Team of upto 20 members for all the Testing Phases
• Lead the overall delivery of test efforts, including management of project team members
• Conducted JAD Sessions and participated in many JAD Sessions
• Coordinating integration activities to ensure successful implementation of the Project.
• Review/Approve all project related test artifacts for completeness and quality.
• Experience with Trading Partner Testing
• EDI Transaction 837, 835, 276/277, 270/271, 834
• Experience Working with Medicare and Medicaid
• Rich Experience of Defect Tracking and Defect Life Cycle
• Triaging Defects with the Development Team and Project Lead
• Onsite OffShore Coordination
• Leading and Mentoring QA Teams at Onsite and OffShore
• Providing Training to Resources at Onsite and OffShore
• Also experienced in Preparing Project Plans, Road Maps, Resource and Effort Estimates
• Preparing Status Reports, Defect Reports and presenting to the Leadership
• Experience working with, and managing external vendors
• Ability to manage relationships with vendors and internal teams
• Excellent Analytical, Problem - solving and Documentation skills
• Strong interpersonal and communication skills
• Involved in QMS and CMMi Audits

HealthCare Facets:

• Rich Experience of 7 Years working on Facets Application
• Experience working with Facets 4.41, 4.71, 5.01
• Very Good Knowledge of Facets Claims, Groups, Sub Groups, Class Plan, Enrollment, Accounting, Billing and Provider Applications
• Rich Experience Working on Claims, Accounting and Enrollment Applications in Facets
• Medical and Hospital claims Processing and Pricing
• Requested for Claims Adjudication and Payment jobs at different Steps in the Project
• End to End Claims Flow Process
• Involved in testing authorization through UM screens and file loads to facets
• Worked on Facets Application Support Screens like Diagnosis, Procedure, Supplemental Conversion
• Worked on Facets extension and Facets upgrade testing
• Worked on HIPAA 4010 to 5 010 project
• Worked on Facets ICD 10 Leading the Test Team
• Followed HIPAA implementation guides for preparing the EDI files
• Expertise in EDI Transactions 837 and Processed 837P, 837I transactions, verified the 837 transactions converted correctly to XC keyword file format and verified the claims data loaded to Facets for further processing
• Worked on testing EDI Transactions 835, 276/277, 270/271, 834
• Worked on Facets Letters
• Facets Patches Testing and Participating in TriZetto Sub Committee Meetings
• Worked on ICD 10 Projects for about 3 years leading the Facets ICD 10 team for about 2 years
• Worked on Neutrality Tool and EDIFECS Tool for ICD 9 to ICD 10 Conversion
• Testing Directly with States and Providers with ICD 10 Claims to prove the States and Providers that the Facets System is ready to accept the ICD 10 with Neutrality
• Published White Papers and Other Documentations on ICD 10

TECHNICAL SKILLS:

Operating System: Windows 98, Windows 2000 Professional, Windows XP, Windows 2007, Windows 2010

Databases: SQL using Sybase, Oracle, TOAD, DB2

Tools: /Products: Ultra Edit, Rational Clear Quest, Rational Test Manager, QC, ALM, Jira, UFT, Selenium

WORK EXPERIENCE:

Confidential

Test Engineer

• Testing Confidential Application
• Requirement Understanding (Participating in Requirement walkthrough sessions and Understanding Functionality)
• Analyze the business requirements and functional requirements
• Responsible for designing and developing Test Plan, Test Strategy, Test scenarios, Test Cases and Test Data
• Performing Peer review on different Testing Documents
• Provide estimations on different testing activities for the project
• Preparing Requirements Traceability Matrix
• Conducting Smoke Testing, Functional testing, System Integration Testing, Regression testing and IVR Testing
• Test Automation using UFT and Selenium
• IVR Test Automation using CYARA
• Performing OS and Browser Compatibility Testing
• UI and DataBase Testing
• Performing backend testing using SQL queries and verifying data Integrity
• Execution of Test Cases, Analysis and Review of test results
• Validation of Test Results in Siebel Application, Database and Output Files
• Lead the Test Team for the Upgrade Project which was highly appreciated by the Leadership
• Clarify the open issues with client and do functional testing
• Providing the Walkthrough of Test Plan, Test Scenarios and Test Results to IT and Business Teams and get Sign Off
• Working with Project Manager’s, BA’s, Developers, Test Manager’s, Batch Team According to the Testing Needs
• Working with OffShore to make Sure the Task is completed with Quality and On Time
• Defect Tracking & reporting using ALM
• Responsible for Conducting Defect Triage Meeting with Developer’s and Project Team to Discuss the Defects
• Review/Approve all project related test artifacts for completeness and quality.
• Organize periodical status meetings with offshore and clients team to discuss on the progress of the project
• Coordinating all the Onsite Activities as a QA lead and handling a team of 5 OffShore Members
• Publish metrics and other reports to the client and Management team during every testing cycle
• Used ALM as Test Management tool
• Worked on Facets Application
• Requirement Understanding (Participating in Requirement walkthrough sessions and Understanding Functionality)
• Analyze the business requirements and functional requirements
• Working very closely with Business Team, System Analyst in understanding the requirements
• Responsible for designing and developing Test Plan, Test Strategy, Test scenarios, Test Cases and Test Data
• Performing Peer review on different Testing Documents
• Provide estimations on different testing activities for the project
• Conducted Smoke Testing, Functional testing, System Integration Testing and Regression testing
• Performed backend testing using SQL queries and verified data Integrity
• Execution of Test Cases, Analysis and Review of test results
• Participating in JAD Sessions and Providing inputs to solve for problems
• Test Automation using UFT Tool
• Working on detail data Analysis
• Clarify the open issues with client and do functional testing
• Providing the Walkthrough of Test Plan, Test Scenarios and Test Results to IT and Business Teams and get Sign Off
• Coordinating and performing the entire test planning, test designing, test execution, defect tracking and test data management activity through an Onsite Offshore model working towards a successful implementation
• Working as Subject Matter Expert for Facets Groups, Membership, Claims, Accounting and EDI 837
• Review/Approve all project related test artifacts for completeness and quality.
• Organize periodical status meetings with offshore and clients team to discuss on the progress of the project
• Coordinating all the Onsite Activities as a QA lead and handling a team of 20 Members
• Conduct Defect Triage Meeting
• Work with Tidal batch team to schedule the interface jobs in Tidal
• Publish metrics and other reports to the client and Management team during every testing cycle
• Used Quality Centre and ALM as Test Management tool
• Defect Tracking & reporting using Jira
• Supporting and Coordinating the Business Test Execution (UAT)
• Performing UAT
• UAT support in preparing Test Data and defect Analysis
• Member of the Idea Initiative

Confidential

Senior IT Quality Analyst

• Worked on Facets Application
• Analyzing Business Requirements and Functional Requirements
• Worked very closely with Business Team in understanding the requirements and supporting the System Analysts in Updating the requirements correctly
• Preparing the QA Estimates for the Project
• Involved in Data Analysis to support the System Analyst
• Involved in Overall Planning of the ICD 10 Program for Facets
• Onsite/Offshore Co-ordination (Developers, Onsite co-coordinator, Business Analyst, System Analyst, ICD 10 Program Managers and OffShore Team)
• Responsible for designing and developing Test Plan, Test scenarios, Test Cases and Test Data
• Performing Peer review on different Testing Documents
• Execution of Test Cases
• Involved in Smoke Testing, Functional Testing, System Integration Testing, System Testing, Re-testing, Regression testing, Trading Partner Testing
• Providing the Walkthrough of Test Plan, Test Scenarios and Test Results to IT and Business Teams and get Sign Off
• Performed backend testing using SQL queries and verified data Integrity
• Performing the Database Testing
• Involved in EDI Testing for 837, 835, 276/277, 270/271, 834
• Worked with business teams and development teams to provide solutions that is best suited for the Requirements
• Analysis and Review of test results
• Conduct Defect Triage Meeting
• Review/Approve all project related test artifacts for completeness and quality.
• Used Quality Centre and ALM as Test Management tool
• Conducted many JAD Sessions and participated in many JAD Sessions
• Involved in Many Projects some of them are - All ICD 10 Testing, PRA, ERA, Overpayment and Recoveries Project, Facets Migration Projects
• Coordinating with Business, Vendor Managers, EPMO Managers, ICD 10 Program Sponsors Directly
• Coordinating all the Onsite Activities as a QA lead and handling a team of 14 Members
• Identified Tools which will help reduce Execution Efforts
• Done PoC on various tools and presented to Leadership
• Used Various Optimization Techniques like CTP
• Supporting and Coordinating the Business Test Execution (UAT)
• Performing UAT
• UAT support in preparing Test Data and defect Analysis
• Involved in Metrics Activities like preparing MPTT for the team

Confidential

Test Engineer

• Worked on Facets Application
• Requirement Understanding (Participating in Requirement walkthrough sessions and Understanding Functionality)
• Involved in designing Test scenarios, Test Cases preparation and prepared Test Data using Facets
• Used SQL for backend testing and good knowledge in Database Testing
• Execution of Test Cases and analysis of test results Used Rational Test Manager and QC as Test Management Tools
• Defect Tracking & reporting using QC and Rational Clear Quest
• Conducted Functional testing, System Integration Testing, Re Testing and Regression testing
• Involved Onsite/Offshore Co-ordination (Developers, Onsite co-coordinator)
• Provided UAT support
• Lead the team of 4 members
• Involved in Metrics Preparation

Confidential

Test Engineer

• Requirement Understanding (Participating in Requirement walkthrough sessions and Understanding Functionality)
• Preparation of Detail Test Plans (DTP), Test scenarios and Test Cases
• Preparation of test data using testing design techniques
• Execution of Test Cases and Analysis of test results
• Defect Tracking & reporting
• Conducted Smoke, Functional, regression, re-testing and Ad-hoc testing
• Onsite/Offshore Co-ordination (Developers, Onsite co-coordinator)
• Provided UAT support
• Acquired good Application knowledge in Web Testing
• Involved in organizing event