SUMMARY:

• About 11 years of experience in IT QA, with strong testing experience in Web based testing, PEGA testing, Database testing and SOA testing Projects.
• Extensive experience in Retail domain. Worked in complex programs for large retail intuitions like Confidential ’s, Confidential & TRG.
• Excellent verbal and written communication skill. Good in building rapport with business, good client interfacing skills and team management skills.
• Extensive experience in ALM for requirement management, RTM, test management and defect management.
• Strong Leadership Qualities and more than 5 years of experience as QA lead with expertise in delivery thru team and global Onsite - Offshore delivery model.
• Extensive experience in QA process design and implementation, Estimation and Strategic QA planning. Experience in test planning, test execution, defect management and reporting.
• Responsible for defect management, risk management, delivery management and status reporting to different stakeholders including program managers and directors.
• Experience working with Cross functional teams for the execution of organization wide projects and Programs, involving multi-vendor team and management.
• Experience in developing Automated Regression test suits using tools like QTP, SOAP UI, HP Service test, CA LISA.
• Strong SQL writing skills using different database environments like Oracle, MS SQL Server data validations.
• As a testing team member, have good knowledge of ETL tools like DataStage, SSIS and BI tools like Business objects .
• Worked on all types of testing in the STLC - Functional testing, UAT, SIT, Regression Testing.
• Worked in different process models like Verification and Validation, Water fall and Agile process.
• Quick learner with the ability to grasp new technologies. Energetic and self-motivated team player.
• Proven ability to work in both independent and team environment.
• Expertise in using Microsoft Office tools like Excel, word and power point, MS Project Planning

TECHNICAL SKILLS:

Operating Systems: Windows XP, Vista, UNIX

Testing Tools: Rally, Quality Centre, ALM 11.x, UFT (Formerly known as QTP), CA LISA, SOAP UI, HP Service Test, Rational Clear Quest, Share point

Database: Oracle, MS SQL Server

Tools: Microsoft project plan, MS Word, MS Excel, MS Power Point, TOAD, IP Switch FTP domain / functional skills

Retail: E-Com, E2E Sales, Vendor funded Coupons

Finance: Retail Mortgage, Point of Sale terminals, Money Transfer System, SWIFT, Auto Insurance

Insurance: Retirement Insurance

PROFESSIONAL EXPERIENCE:

Confidential

Test Lead/Coordinator

• Working as a Test Lead/Coordinator and managing System Testing. Responsible for defect management and Issue tracking / resolution.
• Working and coordinating between 4 agile teams.
• Organizing and driving QA stand up calls
• Reporting QA status, issues and highlighting risks in the daily stand up calls.
• Setting up process metrics adhering to QA process.
• Setting up KPI in ALM and Rally
• Attend management meetings, prepare and present project status report to management, highlighting testing progress, defect status summary and any risk / mitigation plan.
• Preparing Test plan, Test Strategy and getting reviewed with the stake holders.
• Organizing test scenario review meetings between QA and the product management team.
• Collecting the test metrics, Effort Estimation, Defect Analysis, Risk Analysis
• Organizing and driving defect triaging and reporting meetings
• Tracking process metrics in ALM and reporting the same in status report.
• Managing multiple project teams across the globe and mentoring them.
• Coordinating with the offshore team based out of multiple geographic location.
• Responsible for team work allocation, task tracking, issue resolution and making sure that delivery happens on time.

Confidential

Test Lead

Responsibilities:

• Working as a QA lead and managing System Testing. Responsible for defect management and Issue tracking / resolution.
• Setting up process metrics adhering to QA process.
• Setting up KPI in ALM and JIRA
• Attend management meetings, prepare and present project status report to management, highlighting testing progress, defect status summary and any risk / mitigation plan.
• Preparing Test plan, Test Strategy and getting reviewed with the stake holders.
• Reviewing test cases with the product management team.
• Collecting the test metrics, Effort Estimation, Defect Analysis, Risk Analysis
• Responsible for END TO END Defect management including defect triaging and reporting, tracking process metrics in ALM and reporting the same in status report.
• Managing multiple project teams across the globe and mentoring them.
• Coordinating with the offshore team based out of multiple geographic location.
• Browser compatibility testing of the application
• Automating scripts using complex SQL queries.
• Responsible for team work allocation, task tracking, issue resolution and making sure that delivery happens on time.
• Tracking test execution and circulating the status report to the stake holders

Confidential

Senior QA analyst

Responsibilities:

• Worked as a QA lead and managed System Testing. Responsible for defect management and Issue tracking / resolution.
• Preparing Test plan, Test Strategy and getting reviewed with the stake holders.
• Preparing test scenarios, designing and reviewing test cases.
• Executing test cases and defect reporting using ALM.
• Collecting the test metrics, Effort Estimation, Defect Analysis
• Client Interfacing and Coordinating with the Offshore team
• SOA automation testing using HPST and CA LISA.
• Automating scripts using complex SQL queries.
• Responsible for offshore work allocation, task tracking, issue resolution and making sure that delivery happens on time.

Confidential

Senior QA analyst

Responsibilities:

• Worked as a test lead and Involved in UAT, Regression testing and Issue tracking.
• Worked with business team for reviewing requirements and gap analysis.
• Responsible for END TO END Defect management including defect triaging and reporting, tracking process metrics in ALM and reporting the same in status report.
• Worked on cross browser compatibility testing.
• Designing and executing test cases for E2E transaction flow.
• Responsible test matrices collection, Effort Estimation, Defect Analysis, Risk Analysis.
• Managing offshore team and Knowledge sharing sessions with team members
• Client Interfacing and Coordinating with the Offshore team
• Responsible for offshore work allocation, task tracking, issue resolution and making sure that delivery happens on time. Provide effort estimates for assigned work packages
• Mentoring team and help to test back end processes using complex SQL queries.
• Testing web services using SOAP UI and LISA (Train and mentor team members as and when needed).

Confidential

QA Lead

Responsibilities:

• Worked as a test lead and Involved in System testing, Regression testing and Issue tracking.
• Worked with business partners and QA team reviewing requirements and gap analysis.
• Understanding business rules defined in PEGA and developing scenarios based on the rules.
• Coordinated with business users for resolving issues.
• Managing offshore team and knowledge sharing sessions with team members.
• Client Interfacing and Coordinating with the Offshore team
• Responsible for END TO END Defect management including defect triaging and reporting, tracking process metrics in ALM and reporting the same in status report.
• Responsible for offshore work allocation, task tracking, issue resolution and making sure that delivery happens on time.
• Tracking all the process metrics in the quality center tool.
• Collecting test matrices, Effort Estimation, Defect Analysis, Risk Analysis
• Worked on cross browser compatibility testing
• Developing test scripts using QTP in the predefined framework.
• Executing test scripts
• Testing back end using complex SQL queries.
• Testing web services using SOAP UI

Confidential

QA analyst

Responsibilities:

• Worked as a test lead and managed offshore team at multiple locations (India and Mauritius).
• Followed Agile Development methodologies (Scrum)
• Allocating tasks to all team members and effort estimation on scrum dash board
• Attend daily scrum meetings with team members for tracking tasks.
• Was responsible for requirement understanding, test plan and test strategy creation.
• Executed Regression testing, Integration Testing and Issue tracking.
• Knowledge sharing sessions with team members.
• Managing offshore team’s delivery, work allocation, effort allocation, issue resolution etc.
• Collecting the test matrices, Effort Estimation, Defect Analysis, Risk Analysis
• Client Interfacing and Coordinating with the Offshore team
• Reviewing of the offshore delivered artifacts like test case documents, test results.
• Defect Tracking and Reporting in Clear Quest and Quality Center.
• Developing scripts for testing back end using complex SQL queries, ETL validations and data warehousing testing.

Confidential

QA Analyst

Responsibilities:

• Worked as a test lead and managed offshore
• Understanding the Change Requests coming from various banks
• Estimating the effort
• Preparing the test strategy document for each change request
• Testing the CR’s
• Reviewing the Test Results and closing them
• Communicating the status report to the client
• Interacting with the Client for clarifications
• Getting the KT of all the applications and sharing it with the team members

Confidential

QA Analyst

Responsibilities:

• Worked as an offshore team lead and coordinated with the onsite team
• Ensuring quality product delivered on time even before the scheduled time
• Conducting review meetings with offshore team members
• Effort estimation and task tracking using Cognizant’s proprietary tool.
• Initial Verification Plan preparation
• Test Plan Preparation,
• Developing the scripts using silk test
• Data comparison using MS Access and client supplied tool,
• Communication of status reports, defect metrics and execution summary to the client.

Confidential

Quality Analyst

Responsibilities:

• Worked as a offshore team lead and coordinated with the onsite team
• Involved in requirement gathering phase
• Analyzing the requirements and finding the gaps
• Estimating effort
• Managing the team in their daily duties.
• Conducting review meetings with team members
• Daily status tracking
• Test Strategy Preparation,
• Tracking test case coverage
• Reviewing and designing the Test Cases
• Initial Verification Plan preparation,
• Database validation was done using SQL Server.
• Cross Browser Compatibility Testing.
• Functional Testing, System Testing, Regression Testing, Database Validation and Defect tracking.
• Communication of status reports, defect metrics and execution summary to the client.

Confidential

Team Lead - Automation testing

Responsibilities:

• Worked as a team member initially
• Test Case design and Inventory preparation
• Automating test cases using Winn Runner
• Defect tracking and test management using Test director
• Initial Verification Plan preparation,
• Functional Testing, System Testing, Regression Testing, Database validation
• Communication of status reports, defect metrics and execution summary to the test manager.