SUMMARY:

• Over 20 years of experience in software development and quality assurance, implementing and maintaining supporting tools for software development life cycle
• Proven track record in IT projects for implementing and upgrading information systems, such as JIRA/Confluence, Salesforce, SAP, including system integration aspects
• Extensive experience in data gathering and advanced custom reports development for various information systems (JIRA, Salesforce, SAP, HPQC (HPALM)). Utilizing SQL, eazyBI, Tableau
• Programming experience with VBScript, Python, JavaScript, Visual Basic, familiarity with C/C++, Assembler, Access, ODBC
• Expertise covers web technologies such as ActiveX, HTML, DHTML, ASP, IIS, XML, Security + Firewall, OS: Windows Servers, Linux
• Hands - on experience in setup test automation systems for ERP/CRM environment - Siebel, PeopleSoft, SAP applications, SFDC
• Dynamic, passion about quality with emphasis on customer advocacy. Strong interpersonal skills, high learning abilities, perform well under severe time pressure

WORK EXPERIENCE:

Confidential

IT Tools Implementation and Support

• Cooperated with various BU and IT teams to analyze requirements and workflows, and design appropriate technology solutions
• Deployed, configured and maintained JIRA and its plug-ins such as Zephyr for JIRA Testing Add-on, including continuous customizations as per user requests; followed scrum methodology for prioritizing work items. Working with Portfolio, Zendesk and Tableau plugins
• Managed projects of implementing Enterprise Tester tool for several initiatives including Cloud Technology and Adobe Marketing
• Designed, developed, and maintained a custom multi-regional solution for data analysis and automated orders creation for Digital Media Order Management SAP system
• Defined and documented requirements, participated in implementation of integrating JIRA with other systems such as Git and SharePoint. Managed efforts for data migration from Watson, Rally, Trello into JIRA
• Participated in complex projects of upgrading JIRA application. This includes performing impact analysis, design and development of data transformation and validation procedures, documentation
• Designed, developed and maintained advanced dashboards using Tableau and eazyBI. This includes creating published datasources and summary tables in MySQL and Oracle databases
• Created custom API-based scripts using Microsoft VBA/VBScript and Python to export and import tests and results records from JIRA/Enterprise Tester
• Designed, created materials and delivered trainings for features and usage of JIRA/Zephyr/Enterprise Tester. The trainings also covered implementing Agile development practices with JIRA

Salesforce Dot Com (SFDC)IT Deployment, Adobe Systems

• Managed testing projects, which included detailed analysis of business processes, defining schedule and milestones, assigning tasks, customer review meetings with various geographies
• Participated in requirements prioritization, supported change management
• Designed test plans and test execution scenarios, created test automation framework using Microsoft VBScript
• Managed documentation, created and delivered trainings for SFDC workflows to end users

Software Quality Assurance

• Worked with multiple IT and Business teams to analyze Business Requirements Documents, customers’ issues and create and approve basic acceptance tests suites
• Created data-driven test automation framework to automate use cases for Adobe eCommerce, Download Manager, SAP Cash-to-Order applications, and to validate Master Data. Designed and implemented localization of test data for Adobe iStore application
• Designed and executed performance tests for Adobe Store using Load Runner, analyzed results
• Created and delivered trainings for off-shore teams on QA tools and processes including knowledge transfer for applications workflows
• Utilized Perforce version control system to store automation code and test documentation
• Established bi-weekly sessions for members of test automation team of Adobe Systems to discuss best practices of maintaining test automation frameworks

Senior Test Automation Developer

• Validated applicability of the Mercury QuickTest features and custom extensions targeted Siebel 7.7 environment, including use with LoadRunner for performance testing
• Developed set of canned scripts to validate Siebel upgrade to version 7.7. These scripts were packaged with Siebel CRM applications for its customers
• Served as a Technical lead for offshore teams in Odessa (Ukraine) for the aspects of ERP/CRM testing
• Coached members of QA team at Siebel Systems with best practices for Mercury testing tools

Software QA Engineer

• Developed test plans, requirements documents, test specifications, test cases and evaluation reports; implemented defect reporting structure
• Automated functional and performance tests using Mercury's products; created sets of sample scripts to perform system and integration testing for Siebel and PeopleSoft applications by using QuickTest
• Designed and built sample Web-based applications used as a system under testing
• Coordinated off-shore team including development of communication plan, validation, training and mentoring

Confidential

Software Engineer

• Developed, tested and rolled-out components of an accounting software system to expand sales into mass-market accounts. Maintained a database of assets in an automated working environment.
• Designed and developed software applications for the chemical industry to manage methanol production
• Implemented and provided support for IBM Virtual Machines System