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Systems Analyst Qa Resume

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San Francisco, CA

SUMMARY

  • 10+ years Experience in Systems Analysis QA, Systems Administration and Application Development Support in Financial Services/Brokerage
  • CISA – Certified Information Systems Analyst - 06/2012
  • B.S. Information Systems – University of San Francisco, 05/2012
  • Sun Certified Solaris 10 Security Administration - 09/2009
  • Broker’s License: Series 7/63 – 11/2008 (active) BSA/AML

PROFESSIONAL EXPERIENCE

Confidential San Francisco Consumer advocate 02/2012 – Present Provide technical support/resources to staff and public Research potential Fraud cases involving all types industry Provide resources and advocacy for resolution

Confidential San Francisco
Systems Analyst QA 02/2011 – 01/2012
Fraud Prevention and Authentication, Internet Services Group

  • Analyze BRs to create quantitative Test Strategy, Plans, & Cases for validation of ACTIMIZE Internet Fraud Prevention system and infrastructure
  • Analysis of aggregated Web, Mobile, Branch, Voice Customer activities/data against customer profiles, account types and transaction BSA /AML Regulatory thresholds (IP/MAC level) for proper fraud scoring and alert generation
  • Fraud Regression Suite: data conditioning & execution of complex manual test cases using SQL, MQ, Solaris, MQ, Web Services, SOA, Mainframe Env against Fraud OAAM /OAM (Bharosa) framework, & Analyze and Remediation of failures
  • Configure, Trouble-shoot /Execute Oracle Batch jobs on Autosys
  • Analysis of Systems Integration and Enhancements issues and work w/ Application Owners and DEV to remediate
  • Perform Ambiguity & Risk Analysis of Project artifacts and stakeholders, release CM, project assistance w/ LOB partners

Lead Systems Analyst /Systems Analyst QA 12/2004 – 02/2011
Confidential

  • Validate Trade accuracy/UI/Compliance for: Fixed Income, Stocks, Options via Black Gray White Box E2E Backend BETA Mainframe validation
  • Occasional Testing for Fraud and Regulatory Compliance and Enhancements (BSA/AML)
  • Perform Ambiguity & Risk Analysis of FSD, Test Plans, Use Cases, etc. with LOB partners and stakeholders
  • Create Test Plans, and test cases
  • Create SQL queries in CQ for reports
  • HP Quality Center SME - Maintain regression suites, test lab, etc.
  • Provide Production Verifications & Support for Compliance Reporting
  • Provide support and direction to Jr. Staff

Confidential, San Francisco, California 5/99 – 11/04
Software Engineer/Lead QA/ Lab Manager (3/02 – 11/04)

  • Lead QA for “Schwab Institutional” Alert System: provides “alerts” to IAs/IMs/Reps re Fixed Income trades, documentation, account data Production Support, UNIX, MQ Series and Tivoli support
  • Lead QA Web Trading Application: Functional /Regression testing of JAVA applet/servlet E2E trades, trade allocation, proper posting to customer accounts on DB2 mainframe. Error reconciliation. Production support.
  • PRIME Broker Trading Application: test Trades into the DTC (Depository Trust Corporation) and reconcile errors; CM support, Create Test Plans, Test Suites, Provided training to PBID training team of managers, 30 Brokers, Production Support

Systems Administrator/Build Engineer /Lead QA UK – Confidential (5/99 – 2/02)

  • ClearCase on UNIX/Windows IDE support for teams developing /deploying JAVA based web trading infrastructure and applications, international web content for United Kingdom, China, Japan
  • Day to day Unix (Solaris) systems administration, & user support
  • Build engineering support for UK and Tokyo Marine trading sites and JAVA applications
  • Production Support, uploads and project management support for UK site
  • Key support for data migration from VSS to ClearCase, ClearCase to Star-Team; Support Engineer for UK site re-architecture offshore development project. Set up, maintenance and support Unix (Solaris, Linux) DMZ.

Confidential, SF, CA 4/98 – 5/99 
Solaris Systems Administrator/Localization Engineer

  • Localized software for international companies in various languages on various platforms using localization software, proprietary tools.
  • Solaris systems support for multi-lingual Solaris platforms

Technical Skills

  • Database (Skill Level: Intermediate): SQL, SQL Developer, Oracle Regression Repository /Automation: Mercury Quality Center
  • O/S (Skill Level: Strong): SOLARIS, Linux, BSD, SVr4
  • Middleware /Utilities: Unix Shells, MQ Series, Tivoli, AUTOSYS, DTrace
  • Version Control/Defects: ClearCase, ClearQuest
  • Methodologies/Modeling: RUP, UCM, AGILE, Waterfall, UML, Cobit
  • Peripheral Knowledge (Skill Level: Basic): WebLogic, JAVA, J2EE, EJB, HTML, XML, WSDL, SOAP, SOA, PERL
  • Fraud Software (Skill Level: Intermediate): Actimize
  • Solaris 8 Systems Administrator Sun Certified - 04/2005

Education

  • CISA – Certified Information Systems Analyst
  • B.S. Information Systems – Confidential University
  • Sun Certified Solaris 10 Security Administration
  • FINRA: Broker’s License: Series 7/63 (active), (AML/BSA/ FinCen SARs, FASB 133, GLB, OFAC, KYC, Reg. T

Accomplishments/Awards

  • 2010: Key contributor/Analyst to Wachovia e-Brokerage integration into Wells’ OLB platform Money Movement project
  • 2007: Promoted to Lead QA Analyst for Online Investments
  • 2009: Wells Fargo: Selected to Corporate Leadership Training Program UCLA School of Business
  • 2008 “Ride the Wave” recipient Wells’ ISG for extraordinary leadership and productivity with Online Investments. (Selected from over 800 colleagues, highest recognition achievable in ISG; recipients awarded week trip to Hawaii)
  • Charles Schwab: 2004 Technical Mentoring and Leadership Program

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