SUMMARY:

• Senior - level performance lead with over 20 years of performance testing experience.
• Has worked as a performance lead/architect on small, mid and large scale projects.
• Has provided valued leadership in all facets of load testing; including requirements gathering, test plan creation, script and scenario creation, test execution, monitoring, and analysis.
• Excellent team leadership skills, communication skills, and technical skills

TECHNICAL SKILLS:

• HP Performance Center/Load Runner
• Siebel
• HP Vuser Generator
• SAP
• HP ALM (Quality Center)
• HP Diagnostics
• QTP/BPT (Automation)
• HP Network Virtualization (HPNV)
• HP StormRunner
• HP Business Availability Center (BAC), SiteScope

PROFESSIONAL EXPERIENCE:

Performance Test Lead (Consultant)

Confidential

• One month Proof of Concept project to test HP/MicroFocus Loadrunner solution on a Microsoft App Dynamics application with heavy customization.
• Utilized a hybrid approach of UFT, TruClient, and RDP protocols to create an automation solution for both functional testing and performance testing.
• UFT used to create the standard functional automation, also used in the LoadRunner controller for performance testing. TruClient used to emulate standard web based traffic. RDP used to simulate legacy customers who use Remote Desktop to access the application on MS Server.
• Test plan creation, Post execution analysis, coordinated work efforts, script reviews, project assignments, team meetings, issue triage/resolution sessions

Performance Test Architect (Consultant)

Confidential

• CLIP Vision project -- Worked with third party vendor consultants on direction, scope, and testing of AFS Vision banking solution
• Reviewed, documented and achieved consensus across Confidential &T and AFS vendor on testing approach. Reviewed and refined internal and vendor test modeling.
• Designed test scripts, data models, and scenarios for test execution on Confidential &T systems
• Analysis, Reporting and troubleshooting of two tier application suites (CLIP Origination and CLIP CLG)
• Assumed primary Test Engineer responsibilities for CLIP Mainframe Adapter testing. (multiple applications hitting mainframe adapters. These adapters perform as translators for Legacy systems communicating with 6 internal web facing and main frame centric applications).
• Worked with vendor reps to prioritize testing, issue triage, defect resolution.
• Coordinated work efforts, script reviews, project assignments, and team meetings
• Produced audit level Test plans and Final reports for project “go-live” approval.
• Created scripts, scenarios, monitoring instrumentation, final reporting, and test plan creation.
• Created scripting standards documentation and overall process improvement documents

Performance Testing Team Lead (Consultant)

Confidential

• Project estimates, budget forecasting for small 4-man team executing performance test scripting, scenario execution, analysis and reporting to Confidential internal customer base
• Coordinated work efforts, script reviews, project assignments, team meetings, issue triage/resolution sessions
• Created scripts, scenarios, monitoring instrumentation, final reporting, defect reports, test plan creation.
• Created scripting standards documentation and overall process improvement documents
• Standardized load planning/load profile documentation

Application Performance Manager

Confidential

• Brought in to establish a Performance Testing practice for AEB.
• Worked with management to establish budget and procure funding for LNP (Load aNd Performance) standalone test environment
• Created budget estimates for tool procurement (Performance Center, SiteScope, licensing and protocol needs)
• Worked with stakeholders to establish where performance testing fits into organizational structure, software development lifecycle, and pre-production planning
• Worked with production monitoring team to establish reporting criteria from production for real world metrics
• Established scenario definitions around key business process
• Created new process for understanding volumes/load modeling
• Worked with engineers to pinpoint transaction counts via log tracing, GC analysis, and WSDL calls
• Assisted with modeling Dynatrace deploy to automate above transaction gathering into dashboard like reporting modules
• Created entry/exit criteria for LNP process
• Established test plan standards, scripting standards, reporting standards for LNP process.
• Worked with stakeholders to get buy in for RACI charts to establish clear responsibility matrix

Performance Engineering Team Lead

Confidential

• Consulting team manager (grew from 5 to 35 consultants in 4yrs) and execution Team Lead (smaller 3-5 man teams for 10-10 shift work 7-day rotation)
• Managed service level deliverables for 21 separate TWD applications.
• Managed workforce assignments, scheduled deliverables, project tracking
• Daily scheduling, on-call rotation, managed/led issue and project escalations.
• Incident/Task/Change Requests via HP Service Manager
• Worked with the Business stakeholders to prioritize defects based on customer/user impact.
• Technical support ongoing for upgrades and day to day QTP, PC (10.x, 11, 11.5), QC (10 to ALM), Site Scope and BAC
• Test Plan/Test Approach creation utilizing UCML model diagrams to track flow and transaction percentages.
• Test Suite design utilized a modular driven framework to track business flows through a programmatic percentage model.
• Standard WSDL import functions plus code enhancement for data solution and conditional coding to compare expected results vs actual.
• Worked closely with development teams to get examples of WSDL calls to accurately simulate production based calls.
• Custom script updates to support implementation of a home grown VTS (Virtual Table Server) solution called VINO (Virtual data IN and Out). This DB solution was more robust than standard VTS and used for all the applications in the test suite below. For example; Guest Data created in Passport would be pulled to book reservations in Dreams, this reservation in Dreams was then pulled via ALC to add Dining, then pulled via MC to add a Birthday Celebration for the guest(s).
• Setup/Configured/Troubleshooting for Site Scope monitoring during performance tests.
• Wily Introscope reporting on system and wsdl metrics.

Senior Performance Test Consultant

Confidential

• Executed Performance Tests at Confidential on patient tracking application
• Setup and configured SiteScope for monitoring during performance tests.
• Daily meetings to discuss results, communicate analysis, and brainstorm next steps in tuning Encore application.
• Worked with the Business Team to identify and prioritize defects based on external impact to the system in the field.
• Created and enhanced scripts (Web protocols), scenarios, analysis templates and data sets for the performance testing cycles
• Worked with core automation team in migration of Confidential QC Projects to QC 9.1 upgrade
• Identification and troubleshooting of issues around Confidential projects automation framework
• Wrote/Enhanced scripts for BAC monitoring, added/modified BAC thresholds, added/modified BPMs based on need
• Technical support as needed across QTP, LoadRunner, PC, QC, Site Scope and BAC

Performance Testing Lead

Confidential

Responsibilities:

• Manage a team of LoadRunner consultants to automate the core business processes of a Manhattan and Associates WMS (Warehouse Management System) using Mercury Interactive LoadRunner 8.1.
• Created project plans for scripting, test execution, results analysis and budget tracking
• Screened, interviewed and hired team members based on skills need and budget requirements
• Created project documentation for THD Business approval including best practices, test methodology, and test analysis.
• Prepared metrics, results analysis, performance test plans, and project plan documentation for approval and sign-off from THD Business supporting THD IT and IRB certification.
• In addition to out of box LoadRunner monitors; Setup and configured SiteScope for monitoring during performance tests.
• Daily meetings to discuss results, communicate analysis, and brainstorm next steps in overall tuning across the WMS system.
• Worked with the Business Team to identify and prioritize defects based on external impact to the overall workability of the system in the field.
• Created scripting standards, documentation standards, and reporting standards to insure traceability and accountability across the performance engagement.
• Created scripts (RTE & Web protocols), scenarios, analysis templates and data sets for the performance testing cycles
• Worked with DBA teams to create standard DB loads and production based snapshots to insure data integrity and decrease the performance testing cycle across builds and test cycles.
• Mentor junior analysts in performance script creation and automation best practices