SUMMARY:

• Results driven Software QA/Test Engineer,Proven ability to apply an adaptable approach to overcoming challenges to providing discipline and sound testing practices. Maintains complex Testing Environments with numerous dependencies: Works with highly sensitive and secure information in large critical systems with complex data structures and corresponding business rules.
• Total 10 years of software industry experience in Retail and Healthcare domains.
• Integrates testing discipline into the software development lifecycle, with standardized and documented practices that bring consistency to all projects.
• Designs and implements consolidated reporting dashboards, with a near real - time view of test/QA progress — loved by management for easy access and ease of use.
• Excellent in developing Test Plans and Outlines, writing Test Cases and generating Test scripts.
• Performance on Manual and Automated Testing on both Client-Server and Web-based applications.
• Extensive experience in System Testing, User Acceptance testing (UAT), Black Box Testing, White Box Testing, Integration Testing, Positive Testing and Negative Testing.
• Experienced in end-to-end management of QA tasks in different SDLC’s (Agile, Iterative, and Waterfall), experienced in the integration and testing of third party software.
• Worked in different roles like Tester, Developer, Test Lead and UAT Test Analyst as required for organization and project needs.
• Highly proficient in working with automated testing tools like Mercury Interactive Test Suite (Quality Center 10.0).
• Identifies strengths and remediates weaknesses by mentoring individuals and teams, across blended environments of onshore and offshore resources.
• Good Experience in Device testing like POS, Mobile and Handheld Scanner devices.
• 1+ Year of experience in Automation Testing - Selenium
• Sound Knowledge and excellent hands on experience in System Functional, Regression, Integration Testing, User Acceptance, Risk based, Scenario based, End to End and Database testing. Creating all the testing artifacts related to them.
• Strong Knowledge in Test Automation tools like QTP (Quick Test Professional) and Selenium.
• Execute QTP automation scripts to execute test cases and analyze test results.
• Very good experience in VBScript for using telerik tools in ASP.Net applications as a developer.
• Extensive experience in different types of tools like Quality Centre, Teamtrack, WinSCP, Tortoise Version control and Control - M.
• Good experience in leading a team of 15 associates as a Test Lead.
• Experience in Test Schedule, Estimation, Tracking, Monitoring and control, Risk identification and Mitigation, Triaging, Status reporting for Project Stakeholders and Management teams.
• Expertise in working with offshore - onsite model
• Prepared Unified project plan and resource forecast before design gate 
• Experience in creating test plan and test strategy
• Good experience of Entry and Exit criteria for different stage gates
• Performed Back End Testing by executing SQL Queries on Window platform
• Very good experience in ETL testing activities like running the Jobs, Extracting the data using necessary queries from database, transform and upload into the Data warehouse servers.
• Experience in performing XML and Log validations.
• Experienced in Agile (Scrum), Water fall and V-cycle models
• Identified and helped to achieve process improvements to align with the industry standards
• As a UAT Test Analyst co-ordinate with different teams like business SME’s, Development team, SIT, Environment and production support teams.
• Strongly deadline driven, extremely rapid learner and very customer focused.

TECHNICAL SKILLS:

Test Management: Quality Center 10.0, Teamtrack

Testing Tools/Software: QTP, Selenium Se, SoapUI, JIRA, Integration, Regression, Accessibility, Load, Stress, Performance, Security, Vulnerability, System, Functionality, End-to-End, User Acceptance, Product Acceptance, Browser Compatibility, Platform, Mobile Devices, Data Migration, Black Box, Grey Box, Automation, Negative, Exploratory, Manual,

Project Management: Microsoft Project, Team Foundation Server (TFS),

Platforms: Windows 95/98/2000/XP/Vista/W7, LINUX, MS-DOS, MAC,

Programming Languages: C++, C#, Java, JavaScript, VBScript, Visual Basic, VB.NET,

Build Tools: Tortoise Version control

Defect/Bug Tracking Tools: QC, Teamtrack

Web Applications: ASP.Net,.Net Plugins, HTML, XML, Web Services.

Databases and tools: Active Directory (LDAP), BizTalk, DB2, Microsoft SQL Server, Oracle SQL Server, Windows Server 2003/2008, Toad, Team Foundation Service/Visual Studio - 2005/2008/2010 ,

Other Software: Crystal Reports, ERP, IBM Lotus Notes, VMware, MS Office Suite, MS Visio, SVN, HPSM

PROFESSIONAL EXPERIENCE:

Confidential,Woonsocket, RI

Senior UAT Test Analyst

Responsibilities:

• Involved in the Business Requirement Analysis meetings.
• Providing Status Reporting, Coordination and Issue Resolution.
• Prepare and review Test Scenarios, Test Case and also Identifying and implementing process improvements, Test Execution.
• Writing Queries and testing Database Validations.
• Ordering and running the Jobs in Control-M.
• Execute Selenium automation scripts to execute test cases and analyze test results.
• Performing ETL testing activities like running the Jobs, Extracting the data using necessary queries from database transform and upload into the Data warehouse servers.
• XML and Log validations.
• Interacting with the different teams like Development, Business SME’s, System Integration, Environment, Data warehouse and other teams.
• As part of End to End testing will test in different devices like POS, handheld scanners and IPads to validate data flow.
• Work with end users to identify and fix data problems in our business intelligence system
• Knowledge transfer about the functionalities and the Application for the new comers into the project.
• Participating and providing updates in DRB (Defect Review) calls.
• Troubleshoot production problems as they arise.
• Responsible for Setting up WebServices project using WSDL in SOAPUI and provided setup help to other team members.
• Experience building SOA implementations including SOAP and RESTful based webservices.
• Opened feature tickets in TFS to improve app's error handling capacity and usability.
• Log defects in the defect tracking tool and work on it according status.
• Participate in the Software Development Life Cycle (SDLC) for developing User Stories including Analysis, Design, Implementation and Testing.
• Worked in Agile Scrum Methodology with Sprint releases every three weeks.
• Lead manual QA Engineers to perform integration, functionality and system testing.
• Provide QA capabilities for Cascading Style Sheets (CSS) for Styles, Fonts and Themes.
• Under Agile Scrum methodology, performed automated regression, story acceptance, and exploratory test for each sprint.
• Work with marketing and content owners on user experience and design of mobile responsive components.
• Implementation of Corporate Governance policies, processes and practices after study and research on CG practices as per international codes and surveys.
• Document network information and process procedures.
• Worked closely with other mobile app developer, leading platform development in Agile methodology.
• Perform Mobile Functional Testing in real devices (IOS), Simulators and Emulators.
• Identify critical/crash/hidden defects in applications using mobile apps and suggested quick fix by analyzing logs.

Environment:UNIX Environment, HP Quality Centre 10.0(Test Management Tool), Teamtrack (Defect Tracking Tool), Control - M (Launching and Manage Jobs), SQL Server, WinSCP (Upload and Download files into the Servers)

Confidential,Chicago, IL

Test Lead

Responsibilities:

• Manage the Jenkins build and deployment environment and work with Global DevOps team in resolving any issues.
• Under Agile Scrum methodology, performed automated regression, story acceptance, and exploratory test for each sprint.
• Document network information and process procedures.
• Identify critical/crash/hidden defects in applications using mobile apps and suggested quick fix by analyzing logs.
• Perform admin tasks and configure, maintain and support application certificates, provisioning profiles and member privileges for developers.
• Committed automation test scripts to Github and used Jenkins to run automation tests as part of the build process.
• Opened and prioritized defect using QC. Created detailed defect ticket including summary, defect module, platform and environment, steps to reproduce, and screenshot or video.
• Opened feature tickets in Jira to improve app's error handling capacity and usability.
• In scrum team, contributed to story sizing, acceptance criteria discussion, and testability evaluation from QA's perspective.
• Pair programming with developer and help them implement user story by identifying corner case scenarios and providing different data types.
• Prepared and executed test task for each user story and ensured they are properly tested before to be declared "Done" and presented to product owner in sprint review meeting.
• Executed planed tests for Android, Windows, Mac OS, and Linux platforms.
• Generated QA documentations like test plan, test case, bug ticket, and test report. Analyzed product features and functionalities from user stories, design documentation.
• Perform Mobile Functional Testing in real devices (Android), Simulators and Emulators.
• Identify critical/crash/hidden defects in applications using mobile apps and suggested quick fix by analyzing logs.

Environment: HHT (Device) Testing - Cipherlab 8001 Mobile Scanners, .NET, FrameWorks3.5, VSTS,, XML, XSD, XSL, TFS, MS SQL Server 2008, QTP,Quality center, Microsoft Office tools.

Confidential 

 Test Lead

Responsibilities:

• Participate in the Software Development Life Cycle (SDLC) for developing User Stories including Analysis, Design, Implementation and Testing.
• Worked in Agile Scrum Methodology with Sprint releases every three weeks.
• Lead manual QA Engineers to perform integration, functionality and system testing.
• Executing regression testing.
• Involved in the Optimization of Teradata loading scripts which resulted in substantial performance improvement for the conversion processes.
• Extensively used ETL processes to load data from various source systems such as Oracle and Flat Files, XML files into target system Oracle by applying business logic on transformation mapping for inserting and updating records when loaded.
• Developed test cases including positive, negative, and edge conditions to cover key paths and user scenarios.
• Under sequential methodology, performed smoke, regression, system, integration test, UAT and QA sign-off for each QA cycle.
• Opened and prioritized defect using Quality Centre. Created detailed defect ticket including summary, defect module, platform and environment, steps to reproduce, and screenshot or video.

Environment: .NET, FrameWorks3.5, TFS, XML, XSD, XSL, MS SQL Server 2008, QTP, Quality center, VersionOne, Microsoft Office tools.

Confidential 

Test Lead

Responsibilities:

• Develop test strategy based on customer requirements, project constraints and risk analysis ensuring delivery of high quality products.
• Incorporated Quality Assurance into product design, implementation and release activities. Create and conduct quality assurance reviews.
• Design and implement test plans and documentation that communicate standards and procedures.
• Implement, gather and report team and project metrics which demonstrate business value and showing continuous improvement in an Agile environment where sprint release was fortnightly.
• Lead manual and automation QA Engineers, implement risk based testing inclusive of Integration, functionality and negative testing. Maintain automation activities using Selenium. Test load balancing using a combination of manual and automated tests scripts.
• Work collaboratively and proactively with offshore development team to identify, troubleshoot and resolve bugs.

Environment:HHT Testing - Motorola MC65,Windows 7, Windows Server 2008, SQL Server.

Confidential 

Test Lead

Responsibilities:

• Provided QA/testing and governance for processes, systems, and infrastructure; ensure proper tools, techniques and methodologies were applied throughout the entire SDLC.
• Assign and manage testing status, work with the program management team to provide status updates for operational status briefings. Define, track and deliver QA metrics.
• Inherited discouraged under-performing team and through team-building, cross-training, and skills development, created a united team of productive QA professionals.
• Lead Manual testing efforts, with up to a 17 member team, for small and large projects with complex dependencies.
• Identify and analyze defects, issues, risks, and action items along with identifying both the business requirements and the system requirements as part of the project team.
• Sign-off on test strategy, test development, and test results prior to implementation into production.
• Maintain automation activities using QTP for the purposes of GUI functionality, smoke and regression testing.
• Establish and lead BI and Data Warehousing QA efforts for data migration, ETL, and reporting projects using a combination of grey box testing and SQL queries.

Environment:Java, JavaScript, Quality Center.

Confidential 

Test Lead

Responsibilities:

• Involved in the Business Requirement Analysis meetings.
• Provided Test Effort Estimation and Test Strategy.
• As lead handled 15 associates and helped them in understanding Project, Test process and Project related activities.
• Performed Mobility testing in the project Portfolio.
• Provided Status Reporting, Coordination and Issue Resolution.
• Identified and helped to achieve process improvements to align with the industry standards
• Test Execution
• Writing Queries and testing Database Validations.
• Interacting with the Onsite Test and Project managements.
• Preparation of Testing Metrics and reviewing Test Deliverables
• Make sure Test Environments are ready for associates and escalates on timely manner if required.
• Participated in the Defect Review Board meetings and provided status to the teams.

Environment:Mobility Testing - SAMSUNG GALAXY ACE mobile phones,

Confidential

Developer and Tester

Responsibilities:

• Coding
• Code Walkthrough
• Preparation of unit test plans and unit testing.
• Bug fixing
• Providing Status Reporting, Coordination and Issue Resolution.
• Prepare and review Test Scenarios, Test Case and also Identifying and implementing process improvements,
• Test Execution
• Writing Queries and testing Database Validations.
• Preparation of Testing Metrics, Reviewing Test Deliverables

Environment:ASP.Net, VB.Net,Microsoft Office, IBM Lotus Notes, Telerik Control tools.

Confidential 

 Developer

Responsibilities:

• Coding
• Code Walkthrough
• Preparation of unit test plans and unit testing.
• Bug fixing
• Providing Status Reporting, Coordination and Issue Resolution.
• Writing Database Queries.

Environment: ASP.Net, VB.Net,Microsoft Office, IBM Lotus Notes.