SUMMARY:

• Talented Test Manager with over 17 years’ rich and cross - cultural experience in Software Testing & Quality Assurance
• Senior IT professional with proven track record in driving business-process improvements for Confidential clients in Financial, Banking, Healthcare, Insurance industry, Utility/Energy
• Exposure in managing multinational & cross cultural teams, of 15+ resources, working on Offshore - Onsite Model
• An enterprising leader with strong analytical, communication, interpersonal and relationship management skills; exceptionally well organized with a track record that demonstrates self-motivation & creativity

TECHNICAL SKILLS:

Platforms: Windows

Languages: C, PL/SQL, HTML, XML

Databases/Tools: Oracle (RDBMS), Toad, DBArtisan

Architecture: Web, Client/Server, Multi-Tier

Automation/Testing Tools: HP/Mercury Quality Center (ALM), Win Runner, Test Director, Load Runner, Lotus Notes (System Investigation Request), Jira, TFS QTP and Selenium Web Driver, HP UFT

Software Packages: Microsoft Office, Microsoft Project, SharePoint, SOAP UI

Quality Assurance: Software Development Life Cycle, Functional Testing, Test Strategy, Test Plans, Test Cases/Scenarios, Automated Testing Test PlanTesting Methodologies. Unit, Functional, Regression, System Testing, Integration Testing (SIT), Acceptance (UAT), Exploratory, Sanity, Performance (Load, Stress), Security, Negative, Smoke, Black/White/Gray Box testing, Compatibility testing, Web Services Testing

PROFESSIONAL EXPERIENCE:

Confidential, Long Island, NY

Test Manager

Responsibilities:

• Setup the HEM testing foundation for SIT and UAT
• Creating Test Strategy for HEM and CAD

Env: Pragma CAD, Mobile device (Andriod, IOS), ALM 11.5, Microsoft Project, Agile, Waterfall, Google Analytics, OS, Multi browser (IE, Edge, Safari, Firefox, Chrome)

Confidential, Wheeling - IL

Project /Test Manager

Responsibilities:

• Managing 11 member team offshore and onsite (7 QA and 4 Developers)
• Coordinated functional activities of testers across participating on cross functional teams (full system and integration testing coverage)
• Instrumental in coordinating timely delivery of development and testing tasks for Confidential towards Tech Uplift
• Worked closely with Scrum Master and Product owner to allocate and manage tasks for offshore team through TFS
• Provided guidance to the team in using UFT and the Automation framework
• Driving automation implementation across products and guiding offshore team
• Hands on with application testing, creating traceability and manual scripts
• Identified scope of manual testing and automation with SME
• Confidential testing team, Business Analyst and directly involved with test data management for manual and automation testing
• Managing and creating QA Backlog (User Stories, Tasks)
• Provided status and weekly reports to senior management at client on regular basis
• Performed business analysis and hand on testing on application
• Actively involved in tracking team automation on a daily basis across multiple products
• Mentored team members on domain and application knowledge

Environment: Oracle 12c, Java 8, Team Foundation Server 14, HP UFT 12, HP ALM 11 and 12, Tomcat, VC++, JBoss, SQL Server, C#, Ruby, Win 7, Win 10

Confidential, Chicago IL

Test Lead/Project Manager

Responsibilities:

• Leading a team of 5 team members (offshore and onsite) in an Agile environment
• Actively involved in the UAT testing, assisted management in UAT testing activities as well as the SMEs
• Created UAT test scripts for SME and scenarios for SIT testers offshore
• Involved in the Test data management for functional, UAT, and performance testing
• Performed hands on testing for Functional, SIT, UAT, Regression and Security Testing
• Coordinated testing efforts between offshore, onsite for testing.
• Coordinated UAT testing and bridged the gap between UAT testers and Development team
• Implemented various QA process such as toll gates, reusable manual scripts, traceability, and Scrum reporting documents
• Involved in the coordination of performance testing of the application, daily scrum stand up and reporting to senior management in IT
• Worked extensively with jira to track all testing issues, created reports and assisted SMEs as well as Project managers
• Instrumental in successful conversion and testing of the application

Confidential, Chicago, IL

Test Manager

Responsibilities:

• Played a key role in enhancing the Software Engineering Process by reducing the number of faults during delivery
• Undertook several initiatives to ensure that effective test documentation was in place
• Allocated tasks to team members for deliverables for each sprint for different modules
• Involved in hands on testing of application for Functional, SIT, Smoke, Regression testing
• Confidential scrum master to facilitate the QA deliverable for each sprint.
• Involved in sprint planning and identifying backlogs for each sprint.
• Confidential QA team to create standards for test script creation and improvements to existing QA process

Confidential

Senior Consultant

Responsibilities:

• Managed the testing of Worker Portal Project application
• Experience in managing globally distributed teams
• Created Test Plans and Test Strategy across multiple applications
• Worked Closely with Business Analysts, Development team, Subject Matter Experts and Business Partners to understand the business and technical requirements in order to implement a quality bug free application
• Successfully managed the QA triage process for SME Testing; implemented QA Process as defined in the Test Plan
• Created and executed SQL queries for backend application testing
• Managed the test data setup for unit, system, UAT testing.
• Provided power point status reports to senior management and client on project progress
• Documented, tracked, and reported project metrics to senior-level management
• Performed hands on testing for Unit, Functional, SIT, UAT, Regression and Security Testing
• Executed complex SQL queries during Unit and Functional testing of Batches
• Allocated resources to test different areas of the applications
• Facilitated triage calls during UAT, and was also involved with coordination of UAT
• Mentored the QA team in the QA process for Worker Portal
• Involved in interviewing and hiring of new team members
• Gathered functional test scenarios in close coordination with the Business Analysts

Environment: Oracle 11g, Oracle ADF, Java 1.6, JIRA, RQM, Ensemble, OSB.

Confidential, Louisville, KY

Program Test Lead

Responsibilities:

• Managed testing (User Acceptance prep phase and initial phase of system Integration testing - SIT) for multiple applications and systems subject to Health Care Reform for Summary of Benefits and Coverage
• Created the Test strategy for multiple applications and documented the processes to be followed for SBC
• Worked closely with the project stakeholders to implement a quality test plan for all IT projects integration with SBC implementation
• Involved in test data management across multiple projects (products) and Confidential test leads to provide status on the integration testing
• Monitored strict compliance with QA Testing Process.

Confidential, Woonsocket, RI

Test Architect

Responsibilities:

• Worked on TPMS (Third Party Management System), a web based application which helps in processing of insurance claims for the pharmacy services of CVS
• Provided Subject Matter Expertise on Claims Processing to the Offshore QA team/Technology Team
• Updated the functional specs along with the Business Analysts to simplify the details for the QA team to have complete coverage.
• Performed manual testing on the claim process module (SIT, UAT prep)
• Conducted Batch Testing by identifying data for testing using database and executing SQL queries
• Created SQL Stored Procedures along with developers and executed them for back end testing
• Involved in the UAT prep phase and assisted in identifying the UAT test scenarios.
• Analysed functional process documents and provided input during review with Development, BA & SME teams
• Coordinated testing effort with outsourced QA team (onsite and offshore), development team and business

Environment: OS AIX 6.1, weblogic 9.2, Informatica 9.0.1, JDK 1.5, Oracle 11.2, Microstrategy, Quality Center 9.0, Team Track.

Confidential, New York

QA Lead

Responsibilities:

• Managed QA test team onsite and vendors (offshore) for Morcom Application an online portal (brokerage platform)
• Trained team members to achieve 100% compliance on the testing standards and processes
• Drove development of test cases for System Integration Tests in coordination with offshore test teams located in India
• Confidential Business Analyst to identify test scripts for UAT and assisted in UAT testing
• Performed database testing by executing database queries for DB2, Sybase and Oracle databases and comparing their test results in log files
• Carried out review of functional/non-functional test scripts of Morcom applications (an online portal brokerage platform) using Oracle 10, Sybase, Java 1.5, Web Logic, Flex, DB2, DBArtisan and Quality Center 9.2