Test Data Management Consultant Resume

OBJECTIVE:

To secure a position that can utilize my skills, knowledge and ability for growth within the company

SUMMARY:

A highly energetic, self - motivated, and enthusiastic professional, I offer skilled services in back office operations.
My background includes interviewing and training employees; planning, assigning, and directing work; addressing complaints and resolving problems.
I maintain exceptional communication, problem solving, organizing and customer service skills and am highly noted for my ability to adapt, communicate and work effectively and efficiently with all levels of personnel.
I’m a team player who promotes team environment.

TECHNICAL SKILLS:

Broadsoft, Jira Bug Management tool, Linux/Unix, Eclipse, Jboss, reading log files, XML, HL7, MySql, SQLyog, SQL query analyzer, Numara Track it ticketing system, Remedy TTS, CSG, Intrado, CCDS/Webtop, SoapUI, Mirth,HL7 Gate, 7Edit, Team Foundation Server, Linux/Unix shell, and all Microsoft Office applications

PROFESSIONAL EXPERIENCE:

Test Data Management Consultant

Confidential

Responsibilities:

Build commercial and residential test accounts to accommodate testing team needs, across the enterprise.
Manage Set top boxes, eMTA’s, cable modems, and sling boxes to be assigned to test accounts
Build and manage specialty commercial and residential accounts.
Assist in troubleshooting by verifying and modifying test account parameters, to meet testing requirements
Provision internet, phone, email, and online user accounts to replicate a live customer experience.
Maintain libraries of test data for reuse on future testing efforts.

Quality Assurance Test Engineer

Confidential

Responsibilities:

Test integration between multiple interfaces for pharmacy inventory management devices
Write and execute manual test cases in in web and desktop applications, using Agile methodologies.
Verify all interfacing systems comply with HEPA standards.

Quality Assurance Test Engineer

Confidential

Responsibilities:

Test new software releases to ensure compatibility, quality and functionality while providing system support for external and internal customers using test cases and plans.
Write and execute test cases and plans for new software releases.
Build test environments to replicate production, in order to test new features for Broadsoft VOIP automation.
Perform regression, black box, smoke, and white box testing.
Release New software designs to production environments after full testing cycle has been completed.
Test Web Service functionality using Eclipse and SOAP UI.
Maintain regression test suites through SOAP UI.

Provisioner

Confidential

Responsibilities:

Work in multiple order-management systems to achieve dial tone for business class VOIP customers.
Perform after install troubleshooting to determine and repair customer problems and retain business.

Local Market Control

Confidential

Responsibilities:

Monitor Utah, Arizona, New Mexico and Colorado cable plant for power and cable outages.
Dispatched field technicians to outages and previously scheduled maintenances.
Maintained constant communication with all levels of management regarding any large or long term outages.

LNP Representative

Confidential

Responsibilities:

Worked closely with competitor phone companies to transfer customer telephone numbers to Comcast for Comcast Digital Voice service.

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