SUMMARY:

• 17 years of IT experience with increasing responsibilities in setting up Testing Center of Excellence (TCoE) for clients and to implement projects in a global execution and delivery for all phases of SDLC/STLC Software Architecture, Development, Testing, Leading QA teams in Onshore/Offshore model and managing Vendors
• Proven ability to perform hands on delivery with delivery accountability and responsibility in multiple domains Banking, Health Care HIPPA compliance, Securities, Manufacturing, Insurance, retail and energy/utilities
• Pre - TCOE activities: Due-diligence, maturity assessment, definition of Processes & templates, identification & implementation of testing tools
• TCOE activities: Defining Roadmap & metrics, rollout of the TCoE to clients and Continuous Improvement activities
• TCoE Delivery activities: Responsible & Accountable for test delivery (Functional testing - Manual & Automation) of all projects for Integration, Performance and Regression Testing
• Define a vision and implementation road map for a TCoE and establish a governance mechanism
• Set up components of the TCoE for test automation and performance testing frameworks
• Plan, Design, Execute and Transform TCoE regularly at all organization levels to ensure smooth progress of the implementation of best practices
• Plan, Design and execute multiple Proof of Concepts (POC) parallel
• Maximize ROI from software testing through consolidation and standardization
• Minimize production support costs by ensuring fewer defects leak into production
• Deliver higher customer satisfaction and employee engagement with improved quality of software keeping in mind with speed to market for new functionality
• Managing multiple end-to-end Testing Programs in global setting with multiple vendors / projects in Onshore /Offshore model with the team size of 100-200 members
• Expert Leader with strong understanding of Functional Testing,System Testing, Regression Testing, Integration Testing, Performance Testing, and User Acceptance Testing and Production Deployment Testing and Handover to Support (Maintenance) Testing (Functional testing - Manual & Automation)
• Successfully lead TCoE across all the projects in planning to Collaborate with environment management team / staging / Release management team to develop and communicate about development/test/Pre-Prod and Prod environment needs for the TCoE and Testing 
• Successfully developed test methodologies (agile, Scrum, waterfall, V-model) and mentor, train and coach testing resources
• Expert in Test effort estimation / Level of Effort (LOE) and QA capacity
• Defined and built metrics framework across organizations; serving business, delivery and CXO organization
• Performed analysis of RFP responses and involved in Vendor Ranking/Selection.
• Responsible for Software tool selection, procurement and Installation of various tools
• Excellent working experience in SDLC/STLC Methodologies, Agile, SCRUM, Waterfall, especially Testing Methodology and best practices
• Created and conducted different metrics include static and adhoc reports, drilldowns, dashboards, and scorecards
• Experienced with a variety of different Testing Tools including but not limited to HP ALM/QC, HP Load runner
• HP UFT/QTP, JIRA,SAP TAO, SAP Solutions Manager, WorkSoft Certify, Selenium, Panaya,MS Test Manager, MS Team Foundation Server, MS Project Plan, Clear Quest and Hiperstation

PROFESSIONAL EXPERIENCE:

Test Manager / Global Delivery Lead

• Provide support for the overall test planning and delivery of quality software applications. This includes Quality Assurance, Quality Control, Test Infrastructure & Tools, Test Management Reports and Test Data management.
• As TCoE Global Delivery Lead responsible for QA initiatives through SDLC/STLC the full lifecycle of the development, deployment, and maintenance testing of all integration components, systems, and applications
• Responsible and deliver the overall technical direction of the Quality Assurance and Testing
• Defines and maintains Test Plan and Test Strategy for highly complex large global rollouts
• Defines automation and performance testing tools and framework for complex integrated systems in large global scale projects
• Lead and oversees large quality assurance and testing efforts of many application systems and work streams
• Hands on Experience in Functional Testing, Integration , Performance and Regression Testing
• Managed Onshore/Offsite testing team members and Trained/Mentored testing resources
• Worked as a global test manager for Verification/Validation for full cycle of SAP Global Implementation
• Expert experience in SAP POS and Data Management Module and its component implementation testing
• Experience in SAP Service Packs with all the SAP Modules as well in SAP MM and SAP FICO with end to end scenarios
• Expert experience in SAP/HCM with Payroll and Finance  
• Worked Hands on and Lead SAP-HR Service Pack upgrade testing for 2015,2016 and 2017 in HP ALM
• Well experienced in SAP functional, integration and end to end testing with Strong in functional knowledge on SAP PP QM,
• Hands on in Test Strategy, Test Planning, Preparation and Execution
• Expert Lead / Onsite Test Manager for SAP testing processes and methodologies
• Experienced and Hands on with SAP navigation and process flows
• Expert Experience on writing Test Scenario, Test Cases and defect management and lead and drive the degect triage meetings and presented dash boards and metrics to CXO level and client and vendor
• Strong in Good Planning and Oniste-Offshore delivery lead 
• Managed SAP Production landscape (Modules including- SAP (FICO, HR, SD, MM, SC, , CRM7 & Portal) refresh testing in HP ALM 12.01
• Expert in Test effort estimation / Level of Effort (LOE) and QA capacity
• Experience with Worksoft certify SAP Automation
• Efficiently tracked and reported testing status of all the projects for the Release Management Office
• Responsible for Ball Park Effort estimation of testing for various projects.
• Work with testing resources to drive all testing deliverables to completion.
• Manage QC Test planning, Test execution and defects in Quality Center including QC training.
• Manage test scope, data and testing resource needs & represent QA in the status meetings.
• Analyzed the SRS (System Requirement Specifications) and developed the Test plan, Testing Types Required, Test scenarios, Test scripts, and Test cases to cover overall quality assurance testing.
• Peer reviews test cases, write and analyze customized HP ALM 12.01 Excel reports (Macros & SQL) for test plan, test execution & Defects.
• Very detailed oriented interaction with the teams and management in all the testing related activities.

Environment: SAP/Non-SAP Projects with testing tools HP ALM / HPQC, JIRA , QTP/UFT, WorkSoft Certify automation , Panaya, SAP TAO, SAP Solution Manager, MS Test Manager, MS Team Foundation Server

Confidential, San Jose, CA

Global TCoE QA Testing Architect / Delivery Lead /ePMO

• Provide support for the overall test planning and delivery of quality software applications. This includes Quality Assurance, Quality Control, Test Infrastructure & Tools, Test Management Reports and Test Data management.
• As TCoE Global Progam Manager responsible for QA initiatives through SDLC/STLC the full lifecycle of the development, deployment, and maintenance testing of all integration components, systems, and applications
• Responsible and deliver the overall technical direction of the Quality Assurance and Testing
• Defines and maintains Test Plan and Test Strategy for highly complex large global rollouts
• Defines automation and performance testing tools and framework for complex integrated systems in large global scale projects
• Lead and oversees large quality assurance and testing efforts of many application systems and work streams
• Responsible for Integration , Performance and Regression Testing
• Managed Onshore/Offsite testing team members and Trained/Mentored testing resources
• Lead multiple projects (HP Split HPE & HPI) simultaneously and handled multi-tasking across Confidential ePMO
• Played a global test manager for Verification/Validation for full cycle of SAP Global Implementation
• Managed and guided SAP-HR Service Pack upgrade testing in HP ALM 12.01
• Managed SAP Production landscape (Modules including- SAP (FICO, HR, SD, MM, SC, , CRM7 & Portal) refresh testing in HP ALM 12.01
• Efficiently tracked and reported testing status of all the projects for the Release Management Office.
• Responsible for Ball Park Effort estimation of testing for various projects.
• Work with testing resources to drive all testing deliverables to completion.
• Manage QC Test planning, Test execution and defects in Quality Center including QC training.
• Manage test scope, data and testing resource needs & represent QA in the status meetings.
• Analyzed the SRS (System Requirement Specifications) and developed the Test plan, Testing Types Required, Test scenarios, Test scripts, and Test cases to cover overall quality assurance testing.
• Peer reviews test cases, write and analyze customized HP ALM 12.01 Excel reports (Macros & SQL) for test plan, test execution & Defects.
• Very detailed oriented interaction with the teams and management in all the testing related activities.

Environment: SAP/Non-SAP Projects with testing tools HP ALM / HPQC, JIRA , QTP/UFT , Load Runner, Panaya, SAP TAO, SAP Solution Manager, MS Test Manager, MS Team Foundation Server

Confidential, Jackson, MI

TCoE Manager / UAT Test Manager

• Expert and Experienced leader with providing leadership in test strategy and approach across TCoE for all the projects.
• Proven Track record and hands on leader with successfully building, leading, and managing a functional and technical QA team with a strong sense of quality ownership and accountability
• Expert leader in planning to provide leadership and expertise throughout the entire Software Testing lifecycle ensuring the success of the team's manual and automation test efforts
• Lead and provided the direction, mentorship, and coaching to QA team members in skills planning for Testing Team and oversee all the testing activities for the projects and ensure defined testing standards & product quality is being met and exceeded
• Developed and derived a high-level QA strategy, as well as hands-on approach in implementing that strategy across all the projects in TCoE
• Created, implemented, maintained, and enhance test plans, test scripts, and test methodologies that ensure exhaustive testing of all assigned software systems to ensure compliance with software/system specifications
• Lead efforts to develop, document, and implement applicable QA processes and procedures to provide more effective quality methods within the group in support of providing quality products
• Manage processes for moving applications from test to production environments
• Collaborate with developers to improve overall product quality by emphasizing defect prevention throughout the development process and responsibly conducting defect triage meetings and follow to closures
• Identify areas for test improvement through analysis, experience and use of metrics
• Communicate critical issues and status updates in a timely manner with stake holders
• Educate and train peers and subordinates on the QA process and provide guidance to them when they are unclear about the processes
• Providing coaching and guidance to the Quality Assurance Team on “best practices”
• Plan, organize, and monitor the execution of the work assignments for the Quality Assurance teams
• Ensure that the project schedule is adhered to and the work is completed according to the schedule
• Participate in daily project status meetings, scrums & other critical meetings
• Successfully lead and doing multi-tasking working relationships with different teams in Product Development, Project Management, Release Management, Change Management and Client Services, and with external vendors
• Provide Daily Status, Weekly Status to project stakeholders
• Well experienced in SAP functional, integration and end to end testing with Strong in functional knowledge on SAP PP QM,
• Hands on in Test Strategy, Test Planning, Preparation and Execution
• Expert Lead / Onsite Test Manager for SAP testing processes and methodologies
• Experienced and Hands on with SAP navigation and process flows
• Expert Experience on writing Test Scenario, Test Cases and defect management and lead and drive the degect triage meetings and presented dash boards and metrics to CXO level and client and vendor
• Strong in Good Planning and Oniste-Offshore delivery lead 
• Experience in SAP Service Packs with all the SAP Modules as well in SAP MM and SAP FICO with end to end scenarios
• Expert experience in SAP/HCM with Payroll and Finance  
• Worked Hands on and Lead SAP-HR Service Pack upgrade testing for 2012,2013 and 2014 in HP ALM
• Managed Onshore/Offsite testing team members and Trained/Mentored testing resources
• Expert in Test effort estimation / Level of Effort (LOE) and QA capacity
• Experience with Worksoft certify SAP Automation
• Testing tools review and recommendation on the project required tools
• Experienced Test Data Management professional with well knowledge in Web and Mobile testing
• Managed SAP-HR Service Pack upgrade testing in HP ALM(Quality Center)
• Successfully delivered SAP Service Pack Upgrade for 2012 , 2013, 2014, 2015 and 2016
• Efficiently tracked and reported testing status of all the projects for the Release Management Office
• Responsible for Ball Park Effort estimation of testing for various projects
• Ensure Confidential PMO standards and methods are utilized, including use of QA standard methods and tools (SDLC - Agile (SCRUM) & Waterfall methodology
• Manage QC Test planning, Test execution and defects in Quality Center including QC training.
• Manage test scope, data and testing resource needs & represent QA in the status meetings
• Peer reviews test cases, write and analyze customized HP QC Excel reports (Macros & SQL) for test plan, test execution & Defects

Environment: SAP/Non-SAP Projects with testing tools HP(QC) ALM , JIRA , QTP/UFT , WorkSoft Certify automation , MS Dynamics AX , Load Runner, Panaya, SAP TAO, Work soft Certify , SAP Solution Manager, MS Test Manager, MS Team Foundation Server

Confidential, Detroit, MI 

QA Test Lead

• Analyze Business/Functional requirements
• Preparing Test Plan
• Review of test cases
• Requirement Traceability Matrix
• Monitoring & Training Test execution
• Coordination of testing activities with performance, development and vendor teams
• Defect management - summary reporting, bug scrub meetings
• Status update to Key stakeholders for Review and Signoff
• Support release deployment
• Managed Onshore/Offsite testing team members & as well the other vendors
• Hiperstation and Clear Quest tools used.

Environment: Clear Quest, HPQC, JIRA , QTP, TOAD, Unix, MS SQL, Finance, Mainframe COBOL, DB2, CICS, DB2, JCL

Confidential, Atlanta, GA

QA Architect

• Served as technical lead for testing team involved in development of testing utilities for GE custom components and controls
• Lead the other vendor teams , GE Team and on-shore off-shore model with a total team of 60 members
• Part of the evaluation panel that was involved in the selection of change management and configuration management tools for GE organization
• Developed the test strategy and plan for GE legacy application replacement
• Developed performance strategy of - pilot customer rollout
• Developed detailed ‘Activity Check List’ to track all activities part of go - live, resulting in detailed back-out process in case of rollback
• Developed a comprehensive regression testing strategy resulting in over 200 hours saved during every test cycle
• Mentored and groomed junior testers in preparing test plans and test scenarios
• Reduced the re-work effort to 5 % by following use-case model test design approach
• Developed agile based testing approach to test multiple releases
• Created defect logging and tracking. Change and Configuration Management tool. Trained all user community consisting of Business analyst, developers and testers on this process
• Created an extensive training plan on, to onboard new business analyst, developers and testers
• Analyzed the SRS (System Requirement Specifications) and developed the Test plan, Testing Types Required, Test scenarios, Test scripts, and Test cases to cover overall quality assurance testing.
• Managed Onshore/Offsite testing team members.

Environment: Salesforce.com, HPQC, JIRA, QTP ,SAP TAO

Confidential, San Francisco, CA

Project Lead

• Developed the Test plan, Testing Types Required, Test scenarios, Test scripts, and Test cases to cover overall quality assurance testing.
• Managed Onshore/Offsite testing team members & as well the other vendors
• BP&T application batch testing & Regression testing
• Hiperstation and Clear Quest tools used.

Environnent: Clear Quest, HPQC, JIRA , Mainframe COBOL, DB2, CICS, DB2, JCL

Confidential, Franklin Lakes, NJ

 QA Senior Tester

• Developed the Test plan, Testing Types Required, Test scenarios, Test scripts, and Test cases to cover overall quality assurance testing.
• Test execution
• Defect tracking

Environment: Mainframe COBOL, DB2, CICS, DB2, JCL, Clear Quest, Health Care, HPQC, JIRA , Hiperstation

Confidential, Atlanta, GA

QA Senior Tester

• Developed the Test plan, Testing Types Required, Test scenarios, Test scripts, and Test cases to cover overall quality assurance testing.
• Test execution
• Defect tracking

Environment: Mainframe COBOL, DB2, CICS, DB2, JCL, Clear Quest, Banking, HPQC, JIRA , Hiperstation