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Qa Analyst Resume

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Chalfont, PA

OBJECTIVE: Seeking a challenging position in information technology utilizing my more than 14 years of software development and testing experience.

PROFESSIONAL SUMMARY
Versatile and goal-oriented QA professional with diversified experience in manual and automation testing of business applications.
Experience with software development lifecycles, including test development, manual/automation test scripts design and execution, test results review.
Experience in quality engineering practices, creation and execution of the various types of test.

TECHNICAL SKILLS

Operating systems: OS 3090, OS 308x, Windows/NT/2000/2003, MS-DOS, UNIX, LINUX
Languages: COBOL, COBOL II, CICS, DB2/SQL, MVS/JCL, Easytrieve, HTML,
Visual Basic, VB Script, Java Script
Development tools: TSO/ISPF, SPUFI, QMF, IBM Utilities, XPEDITOR, FILEAID,
Rational ClearCase, Toad, Teradata SQL Assistant
Testing tools: Hyperstation, Mercury Test Director/ Quality Center, Requisite Pro, QTP, WinRunner, Load Runner
Defect tracking: Rational ClearQuest
Version control SW\'s: PVCS
Databases: DB2, Oracle 8.0-9.0, VSAM, MS Access
MS Office: MS-Word, WordPad, Word Perfect and Excel, Power Point, MS Visio

PROFESSIONAL EXPERIENCE

2010 - 2012
Confidential, Philadelphia, PA
QA Analyst - Lead

Project: As a member of Wholesale Technology International Systems QA Team ensure that the Reimbursement Collection System application - Retained Wachovia Mainframe Application used for GFI processing of Trade Export Collect product converted from IMS to CICS environment meets required standards so that the transactions are processed accurately.
The project also involved transferring Ops Online for Foreign Check Collections application from Mainframe environment to a Web based Portal.

Environment: Mainframe, DB2, IMS, CICS, SQL, FILEAID, Windows XP, Oracle 10g, .Net, J2EE, Mercury Quality Center 9.2 and 10.00.

Responsibilities:

  • Worked with Project Managers, Developers, Business Analysts to review the requirements (BRD) and (FRD).
  • Conducted High-level Requirement and Test Script walkthrough sessions with Business and Development Team. Develop specifications as defined in the business requirements, including creating and writing test scripts.
  • Extensively involved in J- System Migration project from Wachovia side (Wells East) to Wells Fargo side (Wells West) writing and executing each test scenario to cover all requirements conducting the following types of testing: Functional, Regression, Integration system testing, UAT, Logical Day/Enterprise testing, Interfaces, Volume and Security testing.
  • Extensively performed screen to screen validation. Created accounts, maintain accounts, processed claims and made manual and automated paymentsthrough International Funds Transfer application that interfaces with Fed wire and CHIPS networks.
  • Identified bugs in applications. Report issues using Quality Center with proper severity assigned to the concerned developer.
  • Selected and verify data in DB2 tables using FILEAID/DB2 for backend testing.

2008 - 2010
Confidential, Somerset, NJ
Confidential, Blue Bell, PA
QA Analyst

Project: Worked on a project which involved dispensing drugs automatically through systems (ADDS) and Computer Assisted Drug Dispensing Systems (CADS).
This warehouse application involved dispensing over million prescriptions a week via Mail orders. The project involved transferring the Warehouse Management Systems information from Dos based application into a Web based Portal.

Environment: Mainframe, Windows XP, Quality Center, Oracle 10g, .Net, J2EE, QTP 9.2, WinRunner, Rational ClearQuest, Handheld, Handheld emulator

Responsibilities:

  • Worked with Project Managers, Developers, Business Analyst to review the requirements (BRD) and design specifications (SRS).
  • Training obtained at the Medco pharmacy to see the flow of the system involving GMP/GLP and to go over the Standard Operating procedures (SOP) of the entire Drug Dispensing Systems.
  • Experience in a FDA validated environment. Knowledge of 21 CFR part 11.
  • Interpreted Business Requirements and translated them into test plans & cases.
  • Conducted the defect tracking meetings and assigned the defects to various developers.
  • Automated test scripts using WinRunner and QTP.
  • Developed & executed the Test Plan inclusive of functionality, regression & UAT testing.
  • Was responsible for backend testing to ensure data integrity & validity using SQL Navigator and FILEAID tool.
  • Developed Test Cases and reports for management using Quality Center.
  • Evaluated Business and Functional Requirementsfollowing interactions with end-users.

Project: As a member of Finance QA team ensured that the changes/enhancements made to the Adjustment tool meet the required standards so that the transactions were processed accurately. The application was deployed on Windows and Mainframe platforms.

Environment: Mainframe, DB2, CICS, JCL, VSAM, Cobol, SQL, Microsoft Access database, Hyperstation tool, Adjustment tool, Claims Research tool, POS research tool, Teradata SQL Assistant, FILEAID, Windows Server 2003, FTP, Mercury Quality Center 9.0

Responsibilities:

  • Participated in the Review of Functional requirements, prepared test plans for multiple projects as per FRD, BRD, STD documents.
  • Prepared test data, executed test conditions.
  • Verified data in the DB2 tables using FILEAID, SPUFI and Teradata SQL Assistant.
  • Maintained, logged and reported defects using Rational ClearQuest tracking system.
  • Worked closely with financial areas, developers and users to insure application delivery in timely manner.

2006 - 2008
Confidential, Malvern, PA
QA Analyst

Project: Member of the Quality Assurance team responsible for designing and developing test process of Enterprise Eligibility and Claims application linking Healthcare providers with payers. The application components were deployed on Mainframe and WebSphere servers.

Environment: SQL, Internet Explorer 6.0, Windows XP, Test Director 7.6, Mainframe, Unix, DB2, Mercury Quality Center 9.0, Mercury QTP 9.0, Load Runner, FTP

Responsibilities:

  • Participated in functional, regression, stress and performance test of multiplatform web based Enterprise Eligibility and Claims application.
  • Developed and maintained project test plan, project test strategy, test scripts and test cases based upon system, business and technical requirements/specifications.
  • Tested production implementation, verified and validated enhancements to insure application is delivered on time.
  • Developed the Traceability matrix that traces all requirements to a technology solution.
  • Maintained, logged and reported defects using Rational ClearQuest tracking system.

2003 - 2006
Confidential, Blue Bell, PA
QA Analyst

Project: Member of the Quality Assurance team responsible for designing and developing test process for HMO Claims Integrated Report System. The systems utilized both Web-based and Mainframe applications.

Environment: SQL, Internet Explorer, Windows 95/98, Mercury QTP, Mercury Quality Center 8.2 , DB2, Cobol, CICS, SQL, JCL, Visual Basic, Mainframe.

Responsibilities:

  • Participated in all phases of Application development Life Cycle for Web-based application for HMO Claims IRS (Integrated Report system).
  • Participated in developing master test strategy, detailed test plan and test scripts for manual and automated testing in accordance to Business System Engineering (BSE) company standards.
  • Provided structured and ad hoc, GUI, regression, functional and performance tests coverage for baseline, maintenance, and emergency fix releases using Mercury QTP.

1998 - 2003
Confidential, Fort Washington, PA
Programmer/Analyst

Project: Participated in design, development and implementation of programs for the Inquiry and Market Systems.

Environment: SQL, DB2, Cobol, JCL, TSO Windows NT, Mainframe.

Responsibilities:

  • Was responsible for development, maintenance and daily support of numbers of batch DB2 programs for Inquiry and Market Systems.
  • Developed and maintained production JCL procedures and VSAM files of inter/intra office clients.
  • Was involved in Y2K Compliance Project, modified Production JCL, and daily monitored all updated job streams.

1997 - 1998
Confidential, Philadelphia, PA
Programmer/Analyst

Project: Participated in design, development and implementation of the HMO Change Data and Policy Change Data Projects.

Environment: SQL, DB2, Cobol, JCL, TSO Windows95/98, Mainframe.

Responsibilities:

  • Designed, developed, implemented and supported new programs for HMO Change Data Project as well as for Policy Change Data Project.
  • Analyzed, modified and maintained Dun & Bradstreet Information Processing System and VSAM prospect updates process.
  • Daily monitored all updated job streams, prepared system documentation.

1996 - 1997
Confidential, Frazer, PA
Programmer/Analyst

Project: Participated in design, development and implementation of the Customer Billing and Billing Reporting Systems.

Environment: SQL, DB2, Cobol, JCL, TSO Windows95, Mainframe.

Responsibilities:

  • Designed, developed and implemented programs for Customer Billing and Billing Reporting Systems using COBOL/COBOL II and DB2/SQL.
  • Extracted data from DB2 tables using batch SQL and QMF to produce revenue reports.
  • Analyzed and modified batch processes to improve their performance and reliability.

1987 - 1994
Confidential, Moscow, Russia
Programmer/Analyst

Project: Participated in development, enhancement and maintenance of the Human Resources and Payroll Systems.

Environment: CICS, Cobol, JCL, Mainframe.

Responsibilities:

  • Analyzed, developed and daily supported programs for Human Resources and Payroll Systems in a combined on-line and batch environment.
  • Prepared functional specifications and design documentations in accordance to user needs.

EDUCATION:

120 hours of advanced training in HTML Development; 170 hours of advanced training in Java Script Fundamentals
Data Processing Business School
Diploma: Major in Economics, Minor in Computer Science

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