SUMMARY:

• Over 15years of software quality and testing expertise related to web, mobile, and client/server apps
• Over 11+years of leadership in Senior QA roles within Testing Center of Excellence (TCoE)
• Significantindustry experience in banking, insurance, healthcare and e - commerce
• Extensive exposure in Software Development Life Cycle (SDLC) phases such as Requirements Analysis, Test Planning, Test Estimation, Test Execution,Test Management and Test Closure
• Directed efforts forFunctional, Smoke, Black & White Box, Regression, Exploratory, Accessibility,Integration, System, End-to-End, UAT and Beta testing
• Defined TCoE Best Practices and Continuous Improvement standards
• Established Test Automation frameworks for accelerated schedules and zero-defect targets
• Proficientwith a wide variety of tools, including QTP/UFT, QC/ALM, Selenium, Rally and JIRA
• Trained in Big Data & Analytics testingin the Hadoop and its ecosystem: MapReduce, NoSQL-HBase, Pig, Hive, SQOOP and Flume
• Skilled in Six Sigma Analysis, Root Cause Analysis, Data Quality Analysisand Log Analysis
• Monitoring, Controlling and Reporting Test Metrics and Financial Health across projects
• Worked with Senior leadership to streamline Program &Project Management operations and generate realtime Executive Dashboards
• Createdtest methodologies and automation frameworks to provide maximum test coverage
• Delivered results consistently, even in a fast-paced Agile environments or high pressure situations
• Effective documentation, communication, and presentation skills.
• Handled staffing and resource allocations for project teams
• Managed up to 20 direct reports.
• Provided day-to-day technical guidance and mentored QA team members

TECHNICAL SKILLS:

Defect Tracking Tools:  Clear Quest, RTM, RTC, ALM, Rallyand JIRA

Testing tools:  Test Director, Selenium, Cucumber, QTP and UFT 11.52

API testing:  Soap UI, Postman

Database and Data Analytics:  Hadoop, MapReduce, NoSQL-HBase, Pig, Hive, Flume, Quest Toad, SQL 7.0

Code Quality Analytics:  Sonarqube, PMD, Cobertura

Content Management tools:  Tridion

Performance Monitoring tools:  Gomez

Programming and Scripting Languages:  JavaScript, XML and Core Java,

Version Management:  PVCS,Clear Case, SVN, TFS, VSS and Win CVS

Continuous Integration Tool:  Jenkins

Specialized Application and Technologies:  SAP, PeopleSoft, MSPS, VM Ware, MS SharePoint, Quark Xpress, FrameMaker and MS Office

Operating Systems:  MS Windows, Mac OS, Unix and Linux

Software Development Methodologies:  Six Sigma, Agile, RAD, Iterative andWaterfall

PROFESSIONAL EXPERIENCE:

Automatic Data Processing

Confidential, Chandler, AZ

Responsibilities:

• Manage all QA-related activities
• Fully automate the testing process to support Continuous Integration
• Identify and define optimal testing methodology, test strategy, testing scope, execution plans, performance benchmarks and release milestones
• Coordinate with different Product Owners to gather and prioritize overall requirements
• Unify different agile QA teams under one organizational hierarchy to maximize efficiency
• Collect and analyze defect metrics to improve software delivery process.
• Monitor status reports for key metrics such as blockers, defect aging, story closures and production risks
• Identify best practices and establish quality standards
• Foster culture of continuous improvement through mentoring, feedback, and metrics
• Certify and approve Test and Pre-Production environments
• Manage test data for various scenarios using both actual and mock values
• Review and approve all final test documents and artifacts, and oversee centralized QA wiki
• Liaised with developers and architects to help derive the best technical design for test approach

Accenture Services

Confidential, Boston, MA

Responsibilities:

• Responsible for final approval of all eCommerce application deliverables
• Followed Agile methodology to promote rapid deliveries and near-zero defect counts
• Onsite-Offshore coordination with testing team of size 10.
• Coordinated Test Planning with subject matter experts (SME) and other key stakeholders
• Worked on Requirements Analysis and Test Planning with the client
• Managed Automated Test suites in Selenium for the Smoke Tests and Regression Tests
• Synchronized all testing activitiestolatest requirements.
• Managing the Functional scenarios, including critical edge cases
• Involved in managing and reviewing Test Plans, Test Strategy and Test Cases.
• Involved in managing Requirements Traceability Matrix.
• The performance of the webpage is monitored by Gomez tool 24x7, alerts are triggered to the team when there were any issues.
• Leveraged user-defined functions to avoid excessive or redundant test script
• System Testing of Business Rules with various test data
• Handling resource utilization for the team.
• Manage Quality Control for the Client.
• Handle Quality Processes(Metric Analysis Reports, Milestone Reports)
• Extensive reports validations and providing accurate Status to the client team.

Confidential, Richfield, MN

Senior Test Lead

Responsibilities:

• As a Senior Test Lead was responsible for high quality deliverables for eCommerce application which the team worked.
• Managed Smoke Tests and System Test efforts.
• Worked with SME’s in getting requirements
• Onsite-Offshore coordination with testing team of size 15.
• Worked on Requirements Analysis and Test Planning with the client
• Involved in managing Requirements Tractability Matrix which had high complex business scenarios
• Involved in managing and reviewing Test Plans, Test Strategy and Test Cases.
• Every each release a complete E2E testing with different test scenarios were performed and delivered which also includes PoS testing as well.
• System Testing of Business Rules with various test data
• Extensive reports validations and providing accurate Status to the client team.
• Handling resource utilization for the team.
• Manage Quality Control for the Client.
• Various kinds of reports were shared on testing progress and on defects

Confidential, San Antino, TX

Senior Test Lead

Responsibilities:

• As a Senior Test Lead was responsible for high quality deliverables for eCommerce application which the team worked from PeopleSoft HR, financials systems, ITSM, Meeting planner, Logistics to various other applications
• Onsite-Offshore coordination with testing team of size 10.
• Worked on Requirements Analysis and Test Planning with the client
• System Testing of Business Rules with various test data was performed
• Involved in managing and reviewing Test Plans, Test Strategy and Test Cases.
• Involved in managing Requirements Tractability Matrix which had high complex business scenarios
• Managed Smoke, Intergration and System Test efforts.
• Every each release a complete E2E testing with different test scenarios were performed and delivered.
• Initiated automation proposal in UFT 11.52 for regression test suite and was approved by client
• Various kinds of reports were shared on testing progress and on defects and performed RCA on the defects.

Confidential

Senior Test Reporting Lead

Tools: Quality Center 10, MSPS, SQL Server and MS Office

Responsibilities:

• As Test Operations Lead was overall responsible in delivering Testing Metrics for all test phases which includes, Test Planning, Test Desing, Test Execution and Test Closure reports.
• Delivered Financial health of project and ensured that there were no negative variance until to closure.
• Delivered Resourcing dashboard which ensured accurate tracking of resources in the project and pyramid headcount was maintained.
• Initiating, Defining and Reporting Testing Metrics across Client, Testing Unit,Factory, TCoE and vendor teams.
• Spearheaded TMMi assessment from Level 3 to Level 4 certification.
• Delivered various testing Quality Measurement Decks.
• Monitored and controlled financials of the project and ensuring less or no variance on the project budget and delivering Financial Dashboard.
• Liaising with senior leadership of the projects to discuss on Team Pyramid, Roll ons and Roll offs and maintaining Resource Dashboard.
• Responsiblie forvarious reports like WSR, Quality Metrics, Defects reports and other ad-hoc reports required by senior management team or clients or vendors.

Confidential, SFO, CA

Senior Test Lead

Tools: Quality Center and MS Office

Responsibilities:

• As a Senior Test Lead was responsible for Test project delivery for different releases with high quality deliverables for clusters of Interactive Voice Response and Desktop applications application which the team worked West Medical Farms, Central, North East, South East, CCB and MCW.
• System Testing of Business Rules with various test data
• Involved in managing and reviewing Test Plans, Test Strategy and Test Cases.
• Involved in managing Requirements Tractability Matrix which had high complex business scenarios
• Managed Smoke, Intergration and System Test efforts.
• Every each release a complete E2E testing with different test scenarios were performed and delivered.
• Onsite-Offshore coordination with testing team of size 22.
• Initiated a lot of negative scenarios to uncover exisiting production defects.
• Various kinds of reports were shared on testing progress and on defects and performed RCA on the defects.

Confidential, SFO, CA

Senior Test Lead

Tools: Clear Quest and MS Office

Responsibilities:

• As a Senior Test Lead was responsible for initiating Test project proposal to manage Smoke, Integration and System Test efforts.
• Involved in preparing SOW
• Managed a team of 2 to prepare POC for the client which was approved.
• Involved in managing Requirements Tractability Matrix which had high complex business scenarios
• Worked on Requirements Analysis and Test Planning with the client
• Involved in managing and reviewing Test Plans, Test Strategy and Test Cases.
• Involved in managing Requirements Tractability Matrix which had high complex business scenarios
• A complete E2E testing with different test scenarios was performed and delivered.

Confidential

Test Lead

Tools: QTP, Clear Quest and MS Office

Responsibilities:

• Responsible for final approval of application deliverables
• Onsite-Offshore coordination with testing team of size 10.
• Coordinated Test Planning with subject matter experts (SME) and other key stakeholders
• Initiated automation proposal in QTP for regression test suites
• Content Management System, Tridion tool was used in project to manage the website of the bank.
• Worked on Requirements Analysis and Test Planning with the client
• Synchronized all testing activities to latest requirements.
• Involved in managing and reviewing Test Plans, Test Strategy and Test Cases.
• Involved in managing Requirements Traceability Matrix.
• Managning the Functional scenarios, including critical edge cases
• System Testing of Business Rules with various test data
• Extensive reports validations and providing accurate Status to the client team.
• Manage Quality Control for the Client.
• Handle Quality Processes (Metric Analysis Reports, Milestone Reports)

Confidential

Test Lead

Tools: Clear Quest and MS Office

Responsibilities:

• Responsible for final approval of application deliverables
• Team coordination with a size of 5.
• Coordinated Test Planning with subject matter experts (SME) and other key stakeholders
• Worked on Requirements Analysis and Test Planning with the client
• Synchronized all testing activities to latest requirements.
• Involved in managing and reviewing Test Plans, Test Strategy and Test Cases.
• Involved in managing Requirements Traceability Matrix.
• Managning the Functional scenarios, including critical edge cases
• System Testing of Business Rules with various test data
• Extensive reports validations and providing accurate Status to the client team.
• Manage Quality Control for the Client.
• Handle Quality Processes (Metric Analysis Reports, Milestone Reports)

Confidential, Hartford, CT

Test Lead

Tools: QTP, Clear Quest and MS Office

Responsibilities:

• Responsible for final approval of application deliverables
• Coordinated Test Planning with subject matter experts (SME) and other key stakeholders
• Worked on Requirements Analysis and Test Planning with the client
• Team coordination with a size of 6.
• Synchronized all testing activities to latest requirements.
• Managing the Functional scenarios, including critical edge cases
• Involved in managing and reviewing Test Plans, Test Strategy and Test Cases.
• Involved in managing Requirements Traceability Matrix.
• System Testing of Business Rules with various test data
• QTP was used to run automated tests during integration testing.
• Extensive reports validations and providing accurate Status to the client team.
• Manage Quality Control for the Client.
• Handle Quality Processes (Metric Analysis Reports, Milestone Reports)

Confidential

Test Lead

Tools: JIRA and MS Office,Technology/Software: HTML, JSP, EJB and Oracle 9i

Responsibilities:

• Responsible for final approval of application deliverables
• Coordinated Test Planning with subject matter experts (SME) and other key stakeholders
• Worked on Requirements Analysis and Test Planning with the client
• Team coordination with a size of 4.
• Synchronized all testing activities to latest requirements.
• Managing the Functional scenarios, including critical edge cases
• Involved in managing and reviewing Test Plans, Test Strategy and Test Cases.
• Involved in managing Requirements Traceability Matrix.
• System Testing of Business Rules with various test data
• Extensive reports validations and providing accurate Status to the client team.
• Conducting defect call meetings and walk through meetings for all testing issues and defects Responsible for weekly status meetings showing progress and future testing efforts to QA Manager
• Manage Quality Control for the Client.
• Handle Quality Processes (Metric Analysis Reports, Milestone Reports)

Confidential, New York, NJ

Test Analyst

Tools: Lotus, Clear Quest and MS Office,Technology/Software: HTML, JSP, EJB, Toad and SQL Server 2000

Responsibilities:

• Analyzing the Software requirement specifications and developed Test plans
• Experience in defining test strategies and Test Cases by covering all aspects of functional, regression and execute test cases.
• Performing field and text validation on application pages
• Worked with the development team to ensure that the testing issues are resolved and also report problems and provide risk assessments Defect logging, tracking and defect Management
• Preparation of Traceability Matrix throughout the project for different releases and regular testing status update through weekly status reports.
• Version Management of Test cases for the new enhancements

Confidential

Test Analyst

Tools:  QTP 7.0, Clear Quest and MS Office,Technology/Software: HTML, JSP, EJB, Toad and Oracle 9i

Responsibilities:

• Analyzing the Software requirement specifications and developed Test plans
• Experience in defining test strategies and Test Cases by covering all aspects of functional, regression and execute test cases.
• Performing field and text validation on application pages
• Worked with the development team to ensure that the testing issues are resolved and also report problems and provide risk assessments Defect logging, tracking and defect Management
• Preparation of Traceability Matrix throughout the project for different releases and regular testing status update through weekly status reports.
• Version Management of Test cases for the new enhancements