SUMMARY:

• 11 years of experience in a Fast Paced IT Environment with expertise in Business Analysis, Software Quality Assurance and Software Testing.
• Actively participated in all the stages of the Quality Assurance Life Cycle (QALC), Business Analysis, Defect Management Life Cycle, Software Development Life Cycle and the Testing Life Cycle and was extensively involved on various Software development platforms
• Hands - on experience testing and overseeing the testing of high-volume (more than 10,000 transactions per day), scalable commercial web applications with different software development life cycles ( waterfall, iterative, agile and scrum methodologies)
• Experience working together with end users, business representatives and the IT community.
• Understood the business issues and data challenges of client's organization and industry.
• Identified client organization's strengths and weaknesses and suggests areas of improvement.
• Expertise in JAD sessions and gathering requirements.
• Active role in Representing QA in all phases for requirements review, functional document review, testing review and key resource for UAT phase and production roll-out.
• Expertise in developing Software Test Plans, Test Case Design and Test Scripts based on User Requirements Specification (URS) and System Requirements documents.
• Strong Experience in Writing Test Scenarios, Test Cases and creating Test Data
• Extensively used HP testing tools like ALM, Quality Center, Test Director, WinRunner, QTP, UFT and IBM tools such as RQM for various Web based and Client Server applications
• Have worked on testing applications in JAVA, VB. NET, .NET and ASP.NET
• Familiar with CRM Practices and Financial Services
• Lead testing effort for multiple functional areas: Including Financial Management, IRS 1095(IRIS Tax Reporting), Reporting, Eligibility and Enrollment, 834 and EDI File verification, & Batch Jobs
• Strong experience in various types of testing: Web based Application Testing, Positive and Negative Testing, GUI application Testing, Front-end testing, UAT Testing, Functional Testing, System Testing, Black box and white box testing, Interface Testing and Database Testing
• Experience in testing database applications in ORACLE, Microsoft SQL Server, TOAD.
• Solid experience and understanding of 508 Compliance standards
• Experience in Web based applications and Object Oriented Technologies.
• Expertise in Problem solving and Tracking Bug Reports using Bug tracking Tools.
• Strong experience to work in Windows NT/98/2000/XP/7/8/11 environment.
• Tested Web-based applications on different browsers: FireFox, Chrome, IE, Safari
• Excellent analytical, problem solving, decision-making and presentation skills with ability to co-ordinate activities in a fast paced team environment.
• Strong Team player and contribute towards the team goals. Ability to work productively and effectively in a team as well as individually. Strong communication and interpersonal skills.

TECHNICAL SKILLS:

Testing Tools: UFT 12. Quick Test Professional 11.0, Test Director 8.0, HP Quality Center 9.0/10.0, ALM 12.21/11.0, Rational Quality Manager, Clear Quest, TFS 10.0, SoapUI, OBIEE

Operating Systems: MS-DOS, Windows 95/98, Windows NT, Windows 2000 & Windows XP, Unix, Linux

Databases: Oracle, SQL, Squirrel, DB2, MS-Access and Fox Pro, Microsoft SQL Server

Hardware: HP 9000 Series, IBM compatible PCs, Apple Macintosh Power PC, IBML Scanners

Browsers: Internet Explorer 6.0/7/8/9/11, Safari, Firefox, Chrome

MS-Suite: Microsoft Word, Microsoft Excel, Microsoft Visio, Microsoft Outlook, Microsoft Access

PROFESSIONAL EXPERIENCE:

Confidential, CA

Senior Test Consultant Lead - UAT Team

• Lead testing effort for multiple functional areas: Including Financial Management, IRS 1095(IRIS Tax Reporting), Reporting, Eligibility and Enrollment, SAWS and Medi-Cal Transactions, 834 and EDI File verification, and Batch Jobs
• Providing support for UAT Testing of Covered California web-based applications to CCA and DHCS Sponsors
• Developed test case scenarios and scripts in ALM by Reviewing requirements, specifications, wireframes, and design documents.
• Edited test case scenarios and scripts after receiving feedback from Bussiness Analysts and CCA And DHCS Sponsors
• Setup data sheets for consumer account creation, agents and all other roles.
• Participated in JAD sessions with the Client (state) and App Development team.
• Logged, triaged and maintained defects in ALM 11.0 and cross-trained team members in ALM for script execution, reporting and logging defects.
• Identified and reported issues in a timely manner and worked with development team to reproduce issues.
• Involved with Object Oriented Design principles and methodologies
• Worked with Enterprise Content Management to capture, manage, stock, reserve, and deliver key organizational processes through its entire lifecycle
• Devised test plans and test strategy and prepared for test execution as part of Testing Life Cycle.
• Executed UAT, Regression Functional, Backend, Interface, Role Based Security and Regression testing for each release on all Covered CA Web Based Applications
• Executed batch runs to bring data into Accenture Billing Engine and ran batch jobs in Accenture Billing Engine to generate invoices and notices
• Identified and documented test results and discrepancies between approved design documents and application performance
• Performed testing with legacy mainframe systems.
• Executed 508 compliance test scenarios on Covered California web applications. Audited and documented compliance against Section 508 technical standars.
• Involved with creating test cases for interface testing of webservices for web-based applications & exchange systems in SoapUI
• Tested Web-based application on different browsers: FireFox, Chrome, Internet Explorer, Safari
• Executed SQL queries for the verification of results and database related changes in Oracle
• Performed Data Warehouse Testing by accessing and verifying reports in OBIEE tool
• Involved in complete SDLC of the project in the Agile/Scrum methodology
• Recorded and created scripts in QTP and UFT for automated testing
• Participated in daily UAT defect meetings and daily status meetings to verify status of test execution
• Strong Team player and contribute towards the team goals. Ability to work productively and effectively in a team as well as individually.
• Strong communication and interpersonal skills.

Tools and Experiences: Java, Oracle, ALM 11.0, QTP 10.0, UFT 12.2, RTC, Clear Quest, MS Windows XP, Safari, Internet Explorer 8/9, Firefox, Chrome, SoapUI, AutoSys, OBIEE

Confidential, CA

Senior Test Consultant Lead - UAT Team

• Lead testing effort for multiple functional areas: Including Financial Management, IRS 1095(IRIS Tax Reporting), Reporting, Eligibility and Enrollment, 834 and EDI File verification, and Batch Jobs
• Providing support for UAT Testing of Covered California web-based applications
• Developed test case scenarios and scripts in ALM by Reviewing requirements, specifications, wireframes, and design documents.
• Participated in JAD sessions with the Client (state) and App Development team.
• Logged, triaged and maintained defects in ALM 11.0 and cross-trained team members in ALM for script execution, reporting and logging defects.
• Identified and reported issues in a timely manner and worked with development team to reproduce issues.
• Involved with Object Oriented Design principles and methodologies
• Devised test plans and test strategy and prepared for test execution as part of Testing Life Cycle.
• Executed UAT, Regression Functional, Backend, Role Based Security and Regression testing for each release on all Covered CA Web Based Applications
• Executed batch runs to bring data into Accenture Billing Engine and ran batch jobs in Accenture Billing Engine to generate invoices and notices
• Identified and documented test results and discrepancies between approved design documents and application performance
• Executed 508 compliance test scenarios on Covered California web applications. Audited and documented compliance against Section 508 technical standars.
• Involved with interface testing of webservices for web-based applications & exchange systems in SoapUI
• Tested Web-based application on different browsers: FireFox, Chrome, Internet Explorer, Safari
• Executed SQL queries for the verification of results and database related changes in Oracle
• Performed Data Warehouse Testing by accessing and verifying reports in OBIEE tool
• Involved in complete SDLC of the project in the Agile/Scrum methodology
• Recorded and created scripts in QTP and UFT for automated testing
• Participated in daily UAT defect meetings and daily status meetings to verify status of test execution

Tools and Experiences: Java, Oracle, ALM 11.0, QTP 10.0, UFT 12.2, RTC, Clear Quest, MS Windows XP, Safari, Internet Explorer 8/9, Firefox, Chrome, SoapUI, AutoSys, OBIEE

Confidential, CA

Senior Business Analyst - Test Lead

• Managed a team of testers as the Test Lead for Correspondence functionality.
• Reviewed and edited requirements, specifications, business processes and recommendations related to proposed solution.
• Developed functional specifications and system design specifications for client engagements.
• Served as the BA Analyst during JAD sessions with the client (state) and App Dev team.
• Ensured issues were identified, tracked, reported on and resolved in a timely manner.
• Worked with client personnel to identify required changes.
• Communicated needed changes to development team.
• Assisted in enforcement of project deadlines and schedules.
• Communicated and applied project standards.
• Managed resources in accordance with project schedule.
• Assisted in the facilitation of team and client meetings.
• Devised test plans and test strategy for each release.
• Executed System, System Integration and Regression testing for each release
• Assisted client with UAT Testing
• Executed 508 compliance test cases and scripts on web applications
• Involved with interface testing with legacy systems and web-based systems interfaces with each other.
• Executed SQL queries with the following: stored procedures, triggers and views
• Involved in complete testing life cycle of the project.
• Tested the application using the Agile/Scrum methodology
• Tested role-based security on all Test applications.
• Created test case cases and scripts in Rational Quality Manager
• Assigned test scripts to execute on a daily basis
• Logged, triaged and maintained defects in Clear Quest
• Participated in daily System, UAT defect status meetings
• Involved in daily status meetings to verify status of test execution.
• Prepared Status Reports and Defect Logs for Test Manager review.
• Worked well in a team environment as well as independtly to meet deadlines

Tools and Experiences: Pega, .Net, Oracle, QTP 10, RQM, Clear Quest, MS Windows XP, Safari, Internet Explorer 8/9,

Confidential, CA

Senior QA Analyst

• Leading three to five person team
• Managed the overall testing effort, including coordination of testing personnel test lab resources
• Analyzed Business specifications and use cases and participated in the creation of test cases, test specifications and test procedures.
• Devised test plans and test strategy for the application.
• Executed different types of manual testing: System, System Integration and Regression testing for new releases
• Involved in complete SDLC methodology.
• Accountable for Functional and Integration testing in TFS
• Created and edited test case scripts in Microsoft Excel and uploaded scripts into TFS
• Recorded and created scripts in QTP for automated testing
• Processed web-based application as claimants, medical providers and employers for submission of disability claim information
• Test ed the application utilizing the Agile methodology
• Involved in IDMS/DB2 conversion testing
• Executed SQL queries for backend testing using Microsoft SQL Server
• Created and executed scripts in SoapUI to test webservices
• Mentored and trained other team members in use of tools and testing principles
• Interacted with various members of the team to discuss and resolve defects and their priorities
• Participated in weekly System, SIT and UAT defect status meetings
• Executed SQL queries for backend testing for the verification of results and database related changes.
• Recorded DevIncidents (bugs) and Functional Queries in TFS and assigned defects to Lead Developer
• Involved in weekly status meetings to verify the status of the testing effort and the project as a whole.
• Prepared QA Status Reports, QA Summary Reports, and QA Defect Logs and also prepared weekly progress, and system integration tests reports for senior management reviews.

Tools and Experiences: Environment: TFS, Microsoft SQL Server, VB.Net, MS Windows XP, Internet Explorer 8, SoapUI, DB2/IDMS

Confidential, MI

QA Lead

• Team Lead responsible for ensuring compliance with standard processes, and provided guidance to the team regarding testing strategies and best practices
• Participated in JAD sessions in gathering requirements with stakeholders
• Created functional, system, technical requirements and use cases
• Involved with Object Oriented Design principles and methodologies
• Created test plans and test strategy for the application.
• Lead the overall effort in developing Test cases and high-level test scenarios from use cases, SRS, functional and technical specifications.
• Developed Test cases and high-level test scenarios from SRS, functional and technical specifications.
• Performed different types of manual testing: System, System Integration and Regression testing for new releases
• Created content and regression test cases in Quality Center and Executed test cases in Quality Center
• Reviewed unit test cases written by developers
• Worked with developers in creating test cases as well as getting an understanding of the use case
• Wrote test cases based on reviewing the SRS and use cases.
• Created and executed scripts in SoapUI to test webservices
• Inserted xml from activity logs in a soap request to SoapUI
• Interacted with developers in getting an issue resolved when a defect was logged.
• Participated in daily SIT and UAT defect status meetings
• Modified Test cases in Quality Center that were reviewed by TCM group
• Executed SQL queries for backend testing for the verification of results and database related changes.
• Created stored procedures, triggers and user defined functions in Oracle database     
• Document and communicate test results
• Tested the software using different browsers to study the compatibility of the application with various browsers
• Performed monitoring of Run time, transaction time, Web resources, system resources and Database resources
• Recorded Defects in Quality Center
• Assigned defects to responsible developer
• Created test scripts in QTP for automated testing.
• Involved in weekly status meetings to verify the status of the testing effort and the project as a whole.
• Collaborated in a team environment and ability to work indepently on various tasks
• Excellent analytical, problem solving, decision-making and presentation skills with ability to co-ordinate activities in a fast paced team environment.

Tools and Experiences: Environment: Quality Center 10.0, QTP 10.0, Oracle, Java, WebLogic 10.3, SoapUI, MS Windows XP, Internet Explorer 7/8

Confidential, Troy, MI

Quality Assurance Analyst

• Analyzed Business requirements and participated in the creation of test cases, test specifications and test procedures.
• Involve in performing different types of Testing: Functional, Integration, System and Regression.
• Involve in testing the functionality and usability of the system for end user perspective.
• Devise test plans for the application
• Conduct walkthrough of the Test Plan with Development and Design teams
• Develop Test scripts and high-level test scenarios from requirements, functional and technical specifications.
• Perform Manual Testing for new releases and modifications on the IMA application using manual scripts, which are designed specifically.
• Document and communicate test results
• Involve in complete testing life cycle of the project.
• Defects were tracked, reviewed, analyzed and compared using ITracker application.
• Work with development team to ensure testing issues are resolved
• Work with Business system analysts and devolvement team on system-investigated requirements.
• Execute SQL queries to verify the data in Oracle database for back-end testing.
• Involve in weekly inspection meetings to verify the status of the testing effort and the project as a whole.
• Verify completion of all deliverables within schedule, budget and quality constraints

Tools and Experiences: Java, J2EE, JSP, Java Script, DB2 (Main Frame), Microsoft Visio2000, Microsoft Word & Excel, Windows XP, Squirrel SQL 2.5

Confidential, Wixom, MI

QA/MIS Analyst

• Analyzed the Business and User requirements and participated in the creation of the test case, test specifications and test procedures for functional, GUI testing using Quality Center.
• Interacted with the Users and Business Area Experts by interviewing them and asking detailed questions, by preparing questionnaire and recorded the requirements in a format that can be reviewed and understood by both business people and technical people.
• Developed Test scripts from requirements, functional and technical specifications.
• Involved in complete testing life cycle of the project.
• Designed the test cases to satisfy all the functions of the application.
• Responsible for Functional and Regression testing using Quality Center.
• QA testing was done to ensure the integrity of the code changes and if any issues were encountered
• Verified that the software Quality Assurance Standards was met throughout all the phases of development
• Performed White box testing.
• Logged and assigned defects using Quality Center.
• Executed SQL queries to verify the data in Oracle database.
• Converted data from legacy mainframce applications to Oracle.
• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes.
• Participated as QA member in Walkthroughs with the Business Analysts, Technical Analysts and Developers.
• As needed, communicated with the customer/client to ensure UAT plans were user-friendly
• Worked closely with development staff to resolve the defects and Testability issues throughout Software Test Life Cycle.
• Verified completion of all deliverables within schedule, budget and quality constraints

Tools and Experiences: Quality Center, VB.NET, Microsoft SQL Server 2000, Windows XP, DB2 (Main Frame), Microsoft Visio2000