SUMMARY:

• Twelve years of IT industry experience encompassing a wide range of skill set, roles and industry verticals.
• Extensive experience with analysis, design, development, customizations and implementation of software applications.
• Proficient in analyzing and translating business requirements to technical requirements and architecture.
• Developed a good knowledge of the processes like Change Management, Incident Management, Release Management, and similar other processes.
• Strong database skills, Mainframe skills and development knowledge.
• Experience in leading and managing teams. Handled multiple roles - Software Designer, Technical Lead
• Knowledge and experience of COBOL, JCL, CICS, DB2, SPUFI, QMF, TSO/ISPF.
• Good communication skills, interpersonal skills, self-motivated, quick learner, team player.
• ITIL Foundation and DB2 certified

TECHNICAL SKILLS:

Hardware Platforms: Mainframe

Languages/Technologies: Proficient in COBOL, JCL, TSO CLIST, REXX

File Organisations: VSAM, GSAM

Databases: DB2

Online Subsystems: CICS

Tools and Utilities: QMF, SPUFI, INSYNC, File Manager, INTERTEST, Endevor, File Aid, Xpeditor, TSO, Test Director, PVCS Tracker.

Web Development Skills: HTML

IBM tools used: ILC (Intranet Labor Claiming), Lotus Notes, HRMS (HR Management System),Remedy

IBM processes: Change Management, Release Management, Incident Management, Defect prevention, Review and Inspection, OPAL(onDemand Process Asset Library), Six-sigma & Lean, IGSDF(IBM Global Solution Delivery Framework)

PROFESSIONAL EXPERIENCE:

Confidential

Technical Lead

• Responsible for delivering services to our customer in the CSS Applications.
• Discuss with the customers and get an understanding of their business requirements for the projects.
• Responsible for managing scope, planning, tracking, change control, aspects of the project.
• Responsible for effective communication between the project team and the customer. Provide day to day direction to the project team and regular project status to the customer.
• Deliver new and complex high quality solutions to our client in response to varying business requirements.
• Responsible for analysis of the existing system to find the improvement areas and to discuss with clients to explain the solutions for improvement.
• Handle ad-hoc queries requested by customer.
• Guiding team members on technical and functional skills.
• Utilize in-depth knowledge of functional and Technical experience in COBOL/CICS/JCL/DB2 and other leading-edge products and technology in conjunction with industry and business skills to deliver solutions to customer.
• Make Health Checks on the system so as to confirm that system is up and running and hence, avoid any potential High Severity issues.
• Checking the possibility any automation in the system and hence avoid tickets for any specific purpose, avoid abends which are repeating and avoid any other issues.
• Establish Quality Procedure for the team and continuously monitor and audit to ensure team meets quality goals.

Environment: National Grid operates on the several mainframe servers for each of the applications. Our Application CSS (Customer System Service) includes the following technologies/tools: COBOL, DB2, CICS, JCL, Endevor, File-aid, CA7 apart from several other tools proprietary to the application like Tracemaster, and

Confidential

Technical Lead

• Understanding the requirements and making the Application Design.
• Independent Handling the Vender Engagement.
• Calculate the Estimate of the project.
• Communicated the understanding of requirements between onsite and offshore.
• As a Tech lead involved in Analysis, Designing, coding and Testing.
• Ensure that each deliverable source codes adhere to the client supplied standards.
• Prepare test cases sufficient enough to test all the functionality expected.

Confidential

Technical Lead

• Understanding the requirements and making the Application Design.
• Independent Handling the Vender Engagement.
• Calculate the Estimate of the project.
• Communicated the understanding of requirements between onsite and offshore.
• As a Tech lead involved in Analysis, Designing, System Testing, UAT Testing and Implementation
• Bug - Fixes, Handling Support Request and Service Request, Job Monitoring, Analysis and Implementation.
• Ensure that each deliverable source codes adhere to the client supplied standards.
• Prepare test cases sufficient enough to test all the functionality expected.
• Took the ownership of Link Testing and System Testing
• Support the UAT
• Took the ownership of implementing the Project

Achievements: Received I Appreciate Award from senior management, for designing and handling the Vender Management.

Confidential

Technical Lead

• Understanding the requirements and making the Application Design.
• Independent Handling the Vender Engagement.
• Calculate the Estimate of the project.
• Communicated the understanding of requirements between onsite and offshore.
• As a Tech lead involved in Analysis, Designing, System Testing, UAT Testing and Implementation.
• Bug - Fixes, Handling Support Request and Service Request, Job Monitoring, Analysis and Implementation.
• Ensure that each deliverable source codes adhere to the client supplied standards.
• Prepare test cases sufficient enough to test all the functionality expected.
• Took the ownership of Link Testing and System Testing
• Support the UAT
• Took the ownership of implementing the Project
• Production Support

Achievements: Received I Appreciate Award from senior management, for designing and handling the Vender Management.

Confidential

Software Engineer

• As a software Engineer involved in Analysis, Designing, Coding and unit testing.
• Worked on Enhancement and Development programs.
• Ensure that each deliverable source codes adhere to the client supplied standards.
• Prepare test cases sufficient enough to test all the functionality expected.
• Test the programs based on the test cases prepared.
• Bug - Fixes, Handling Support Request and Service Request, Job Monitoring, Analysis and Implementation.
• Prepare test cases sufficient enough to test all the functionality expected.
• Production Support

Achievements: Received Instant Award from senior management.

Confidential

System Engineer / System Engineer Trainee

• Played the acting system engineer role since July'06.
• As a software Engineer involved in Analysis, Designing, Coding and unit testing.
• Worked on Enhancement and Development programs.
• Ensure that each deliverable source codes adhere to the client supplied standards.
• Prepare test cases sufficient enough to test all the functionality expected.
• Test the programs based on the test cases prepared.
• Prepare test cases sufficient enough to test all the functionality expected.
• 3 months worked as an Associate Software Engineer Trainee
• Played the acting Associate Software Engineer role since April'05.
• As an Associate Software Engineer involved in Analysis, Designing, Coding and unit testing.
• Worked on Enhancement and Development programs.
• Ensure that each deliverable source codes adhere to the client supplied standards.