QUALIFICATION SUMMARY

• Salesforce architect with 10+ years professional software development, 5+ years with SOA and multi - tenant infrastructure development and 5+ years of Salesforce integration, development and architecting.
• Proficient with project management and Atlassian tools for agile development and related Salesforce code management.
• Solid SQL skills including Microsoft DBA certification.
• Experience setting customer expectations, writing design specifications, gap analysis and delivering Salesforce solutions.
• Successfully delivered dozens of complex solutions for major multi-nationals, many with critical Salesforce integrations.
• Frequently engaged to bring projects back on track, restore customer confidence and ship code.

PROFESSIONAL EXPERIENCE

Confidential,Arlington, VA

Salesforce Architect

• Architect design and implementation for IEWeb ethics application
• Deep involvement with HIPAA, VA Handbook 6500 and PII/PHI security
• Develop data mapping and migration ETL
• Extensive development with VisualForce, Apex, Communities and Lightning
• Design dynamic data access model based upon user permissions and application roles
• Develop Heroku mass mail integration for Salesforce
• Create process for managing Salesforce mass email sends and tracking with external email service provider
• Develop VA survey results aggregation and analytics
• Evolve VA survey processing and incorporation with Salesforce case management

Software Engineer Lead

• Lead Salesforce development and system integration for Sales and Service Clouds
• Responsible for solution design and leading the technical implementation
• Work with departmental stakeholders and administrators to design Salesforce solutions
• Mentor employees and contractors for Salesforce best practices
• Develop procedures and practices for improved Salesforce utilization and development
• Lead feature development and design for Salesforce self-service community
• Work with DevOps and other development teams for enterprise integration and resolve issues
• Perform code and design reviews
• Oversee release preparation, go/no meetings, release activities and stakeholder communication
• Utilize JIRA and Confluence for specifications, design, communication and agile management
• Rolling out Lightning Experience enhancements
• Analysis and integration of Salesforce plugins from AppExchange
• Developing a Salesforce SDLC process manual
• Implementing Github with Bamboo for SF Migration Tool deployment and continuous integration
• Design, develop and review code for Apex Controllers, VisualForce pages, Web Services, etc.

Salesforce Product Specialist / Senior Software Engineer

• Designed and developed SOA features for the Salesforce Marketing Cloud including SOAP and REST web services. Languages included C#, Java, T-SQL, Javascript, HTML, Apex, and VisualForce.
• Successfully designed and implemented very large data integrations with Salesforce requiring extensive use of batching and bulk processing.
• Worked with the customers, architects, business analysts and product managers to determine requirements, implement new functionality, provide documentation and ensure customer satisfaction for Salesforce integrated marketing solutions.
• Extensive use of agile methodology, six week release cycle and two week sprints.
• SME for Salesforce and the Marketing Cloud for internal and external customers.
• Utilized Teamcity, github, and TFS for code maintenance and continuous integration.
• Test Driven Development, unit tests and coordination with QA department to ensure software quality.
• Worked on multiple projects simultaneously and owned integration production issues
• Provided design, direction and program mentoring to service engineers working on customer solutions.
• Frequently turned to for Salesforce related root cause analysis for problems occurring under load, inter-process contention, resource utilization and configuration gaps.

Senior Software Engineer

• SOA development primarily with .NET and SQL Server.
• Integration development with DataLoader, .NET, Apex controllers and web services, and MS SQL Server
• Worked with product managers and customers to transform requirements into designs and solutions
• Designed, developed and maintained numerous ETL solutions for multinational customers requiring 24x7 operation under stringent SLAs
• Developed custom and product ETL integrations between ExactTarget data and Salesforce. These included marketing customer segmentation, lead and contact synchronization, and custom objects
• Mentored junior developers for critical customer integrations and product feature development. This included feature planning, coding, code reviews, and problem resolution.
• Participated in daily standups with two week sprints and other agile practices

Senior Consultant

• Responsible for developing complex ETL and data integrations for ExactTarget products and customer specific solutions.

Senior Software Engineer

• Migrated C++ server software from Visual Studio 6.0 to Visual Studio 2005
• Received 2007 annual employee award noting team building and innovation.
• Business software development with C#, C++, VB.NET, SQL Server 2005, Oracle and Informix.
• Created BI analysis solutions utilizing SQL Server 2005 SSIS, SSRS and SSAS.