SUMMARY:

• Over 6 years of management experience setting an example as a leader and Over 15 Years of experience in Development, Deployment, Software Quality Assurance, Automated Software Testing and Manual Testing .
• Managed and mentored automation/manual testers in multiple projects.
• Creation of test plans, test cases and generating test scripts using Automation Tools.

TECHNICAL SKILLS:

Testing Tools: Selenium Webdriver, Appium, TestNG, JUnit, Nunit, JMeter, Grinder, Cucumber, Specflow

Defect Tracking Tools: Bugzilla, VersionOne, Fogbugz, Jira, MTM

Version Control: git, svn

Operating Systems: Windows, *nix, Mac

WebServices: SOAP, REST

RDBMS: Oracle, DB2, MySQL

NoSQL: MongoDB

Browsers: IE, Firefox, Safari, Chrome

Protocols: FTP, HTTP, TCP/IP, SMTP

Languages/Scripting: UNIX Shell, Python, Perl, Java

Virtualization: AWS, Openstack, VMWare

PROFESSIONAL EXPERIENCE:

Confidential, Tempe, AZ

Sr. QA Manager

• Identified the defects in the strategy, process within a week's time of joining the company and laid out a plan to fix.
• Established key performance indicators ( KPI ’s) for performance issues, post deployment issues, to identify the root cause, automation ROI
• Implemented SMART (specific, measurable, achievable, relevant and time-bound), and defined Annual Review process and development plan for the QA team
• Influenced the team to adopt agile testing approaches by adopting BDD/Automation, continuous integration and continuous delivery .
• An automation framework was delivered and the manual QA team being trained.
• Forged the vision and technology direction to transform Quality Analysts to Software Development Test Engineers (SDETs)
• Implemented Security testing on our critical applications.
• Defined, implemented, and managed quality goals and ensured quality team integrates with company’s overall mission and strategy
• Prioritized and focused on quality issues based on customer needs in coordination with product management, operations, and engineering teams.
• Architected, standardized and applied the QA Process for product teams to meet and raise the quality standards
• Represented QA in Executive team and participated in decision-making and trade-off analysis to deliver against key business and development priorities
• Galvanized organization to focus on quality and influenced executives, managers and teams for support.
• Increased partnership with Engineering, Product, IT and Operation teams to assure timely completion of testing for projects with Quality.
• Setup offshore team and managed both onsite and offshore teams through technical leadership .
• Defined the Test Strategy, Test Plans & Test approach for multiple projects.
• Excellent analytical & problem-solving, strong verbal and written communication skills along with solid work-ethics and goal oriented personality.

Keywords: Selenium WebDriver, NUnit, MTM, Jenkins, Target Process, Chrome, REST, MS SQL, JMeter, API, Azure, Mac, Continuous integration, automation, off-shore, Postman, KPI, TFS, C#

Sr. QA Manager/Tech Lead

• Built a team almost from scratch in a startup environment. Laid the foundation for the Engineering Agile process.
• Cut cost by hiring offshore Quality Engineers by 99%
• Wore many hats as a Technical lead for automation, a Scrum master, manager for hiring and appraisals, a mentor.
• Established key performance indicators ( KPI ’s) and implemented preventive and corrective actions to eliminate the root causes of poor quality and delivery problems. (Eg., Tracking # of bugs by severity, Traceability matrix(Requirement>Testcases>Testresults>Bugs), capacity planning)
• Automated tests with Continuous Integration went from 0 to setting up a framework and coverage of 100% production sanity, 100% Smoke and 40% Regression, Performance and Security within an year.
• Designed and as a team we created a dashboard for multiple reports on test statuses, bug statuses, knowledge base and Downtime Tracker
• Created various useful tools which saved 20%-30% time of each team member in every sprint.
• Mentored team members by recognizing their strengths and improving their weaknesses . Team members moved from fresher to automation engineers .
• Performed Risk Analysis of product changes and recommended appropriate test strategies which led to 18 successful releases out of 19 in a year.
• Identified gaps in Performance and Security testing which led to successful migration of our servers to AWS

Confidential, Pleasanton, CA

Test Engineering Group Lead/Manager

• Pelco by Schneider Electric is a world leader in design, development and manufacturer of video security systems and supporting equipment ideal for any industry. They offer new technologies, products, and services that constantly confirm our position as the security industry’s premier video systems and equipment manufacturer.
• Security Cameras, a totally different product experience.

Keywords: Jira, Confluence, SVN, Windows, Linux, Mac, REST, Jenkins/Hudson, Ruby, Cucumber, Calabash, Testplan, Retrospective, Scrum, Automation

Lead QA Engineer

• A Challenging project where I got my first exposure to Cloud technology . Again, started as the first QA member leading the LCROSS beta QA efforts.
• Even though got a little exposure to Agile methodology, this was the first project where we followed strict Agile with 2 week cycle.
• Lead Nebula Diablo Release with Keystone (RBAC), glance and swift .
• Evaluated and recommended tools. Worked on Selenium automation using Python with Continuous Integration on Hudson . The test results were updated on Testlink using xml-rpc using automation . and reports were generated using Google Charts .
• Explored tools like nuttcp, bonnie++, Grinder to run Performance, Stress and Endurance Test for usaspending.gov and World Wide Telescope.

Keywords: TRAC, Fogbugz, git, Linux, Mac, Selenium Remote Control (Python), IE, FireFox, Safari, REST, Grinder, Openstack, VMWare, nuttcp, bonnie++, Jenkins/Hudson, Scrum, Retrospective, Automation

Confidential, San Jose, CA

Sr./Lead QA Engineer

• Lead the Next Gen View Item Beta and Global Buying Hub Phase I QA efforts and initiated the UI Automation using Selenium RC with Perl/Java with XML data feeding .
• This was a great opportunity where I got a breakthrough in UI automation, web services testing, performance testing, L10n and I18n testing.
• Another great experience was hiring one more team member and co-ordination with multiple off-shore teams.

QA Analyst/Tester

• NetRatings, Inc. (NASDAQ: NTRT) delivers leading Internet media and market research solutions. The project was to make sure we get the right data for analysis and then analyze to ensure the raw data meet the business need.
• This was a short contracting position for analyzing data and reporting.

Keywords: PL/SQL, Perl, XML, Bugzilla, VersionOne, Windows XP, SQL Navigator, HTML

Confidential, CA

Development Tech support/QA Analyst

• State Compensation Insurance Fund is a self-supporting, non-profit enterprise that provides workers' compensation insurance to California employers.

Career change to Quality Assurance

• Started as a Tech Support for setup, upgrade and distributing PCs, administer password, maintenance of peripheral system for users according to IT guidelines.
• Found a gap in monitoring so, automated their monitoring of system log, performance, daily back up and daily upload. Integrated the Operations Procedures and Troubleshooting to the Status Report of the System. This automation increased the efficiency of monitoring and saved time of one resource .
• Developed a VBA application for various insurance agents team leads to keep track of their team’s work log and promotion based on that application.
• Got promoted as a Staff Information Systems Analyst and worked in the Visual Basic development for Premium Billing System. Identifying the quality issues. Took the lead in forming a Quality team and became the first QA team member for that project doing white box testing .
• Ended as a QA Analyst/Tester, leading the migration of the Premium Billing System from Windows 2000 to XP environment and testing the migration from Visual Basic to online application with high quality.

Keywords: Perl, Bash, Unix, PL/SQL, OSM, Perl, VBA, Excel, Access, Visual Basic 6.0, IBM’s Websphere MQ, Business Objects, ClearCase, Winrunner, TestDirector, DB2, Oracle, Windows 2000, Windows XP, Excel, Word, Winrunner, TestDirector, LoadRunner, XML, HTML, IE, Netscape, Mozilla FireFox

Developer

• Started by analyzing the existing payroll data and Birth-Death Record.
• Ended with two applications - a Payroll application aimed at preparing pay bill, pay slip for each month showing details of earnings and deductions of all the employees. Another application for the data creation and generation of month and yearly reports for population studies.

Keywords: FoxPro for Windows, PL/SQL, Windows, Unix, Oracle Forms and Reports

Tech Support

• Vetri Software is the first Indian ITES company to provide cost-effective data capture solutions to Fortune 500 companies in the US.
• As the 7th person to join this company, lead a team of 7 conversion technicians, acted as a liaison to US head office delivering quality product with planning and automation.

Keywords: Sun Solaris 4.2, SGML, Windows, bash