SUMMARY:

• A leader with twenty plus years of experience in delivering information technology solutions, with strong business acumen, strategy, customer focus, team building, creative thinking and proven execution track record. Led successful multimillion dollar global projects in eCommerce, supply chain, sales & CRM, manufacturing, merger & acquisition integration projects.
• Business experience includes pricing consumer products contributing $500 million to P&L, marketing program execution, sales transformation and strategic planning.
• Entrepreneur at heart, founder and CEO of Confidential . a B2B collaborative marketing platform.
• Core Competencies: Software development using Agile methodology (PMP certified), SaaS platform management, SOA Architecture development, Cloud Applications, Dev Ops, IT strategy, SalesForce (SFDC) developer (Certified) and platform management, Supply chain management, Consumer pricing, P&L management, Developing regional and global teams, Entrepreneurship, SixSigma (Business Process Improvement)

TECHNICAL SKILLS:

• SalesForce Apex
• VisualForce
• Oracle
• TIBCO
• Informatica
• Avaya CTI
• SOAP interface
• REST services
• Agile
• Cloud application management
• SOA architecture
• CRM
• Ansible
• Jenkins
• Maven

PROFESSIONAL EXPERIENCE:

Confidential, Austin, TX

Sr. Software Development Manager

• Responsible for development and management of pan HPE SalesForce org.
• Responsible for all aspects of software engineering development, testing, continuous deployment, security and maintenance. Managing sandboxes, version control, security, vendor relationship etc. Pan HPE SFDC org is one of the largest SFDC orgs; with more than 1.6M accounts and 650K users
• Delivered projects for customer /partner relation management (CRM / PRM), deal registration, opportunity management, forecasting, territory management, deal governance, contact management, marketing program management, call center integration, workflow and other SalesForce products
• Managing a team of Apex, Visualforce and Informatica developers of 12 and working closely with offshore team of 82 developers, at all skill levels
• Providing architectural guidance, project planning, status reporting, team development and resource management
• Delivered projects: HP separation, improved deal registration, Workflow enhancements, separating SFDC into separate instance for enterprise service and HPI
• Streamlined continuous deployment process, implemented governance control over cloud infrastructure and successfully improvised organization model for quicker delivery
• Technology involved: SalesForce Apex, VisualForce, Oracle, TIBCO, Informatica, Avaya CTI, SOAP interface, REST services, Agile, Cloud application management, SOA architecture, CRM, Ansible, Jenkins, Maven

Sr. Software Development Manager

• Responsible and accountable for managing and developing HP’s current and future global order management, workflow, supply chain and automation /robotic applications supporting orders worth +$1B
• Provided leadership, architectural expertise to drive the strategic development of the company’s eCommerce platform and supply chain processes
• Developed and executed new initiatives to drive growth, reduce cost, increase market share by introducing enterprise wide B2B system for external customers, targeting incremental revenue of +$4M in the first year
• Executing HP separation projects for order management and fulfillment space and successfully delivering tactical plan for - 30 day to +120 day plan
• Manage /coach and motivate high-performing' developers, architects, solution providers
• Member of global Dev. Ops. rollout team and key driver for continuous delivery
• Technology keywords: Java, Oracle, Spring Framework, Apache, JavaScript, Node JS, Grommet, Agile

Founder and CEO

• Build an innovative platform Zutsvi for small /medium B2B companies, empowering them market and connect with potential business around the world
• Designed and executed startup plan, product development, marketing plan, legal implications, financial P&L and ongoing operations. Stats: Two months of go live reached 600+ members and 10,000 hits per week
• Bootstrapped an MVP product based on lean startup principles. Incorporated cohort analysis
• Executed marketing plan that included social networking, word of mouth and other guerilla techniques

Sr. eDell Program Manager

• Transformed $1.5 billion online channel partners business and improved efficiency and ease of use
• Identified and developed ideas for increasing market penetration and planned implementation strategy with global leadership team. The strategic plan included business process changes, IT platform changes, mobile application implementation and social commerce integration
• Initiated and successfully completed a pricing pilot to streamline pricing and provide ability to achieve best price online for channel business partners. Projected benefit of $80 million from incremental revenue, margin savings and cost avoidance
• Defined business process changes to improve NSS and customer feedback
• Achieved global alignment on business process changes, secured budget for execution and engaged IT

Sr. IT M&A Program Manager

• Led the integration and consolidation of the acquired company in the pre & post acquisition phases
• Successfully delivered 30-60 day integration goals for SecureWorks merger
• Developed a team with diversified skill sets to work with acquired company executives in order to understand integration needs, complexities and develop a plan for delivering business objectives
• Led and facilitated the development of IT M&A playbook receiving CIO magazine award
• Initiated the development of a SaaS platform to sell software online based on subscription model

Pricing Manager

• Responsible for setting list prices and providing offline discount guidance for consumer electronic products
• Priced system memory that generated 40% margin for a $4 billion software and peripheral business
• Developed a pricing model that considered competitive market analysis, elasticity, seasonality, cost movements, margin constraints and other factors specific to business needs
• Provided market and product analysis and impact to daily Profit & Loss (P&L) to product managers

Project Manager

• Project manager of a large global manufacturing order management program that included all of Dell Inc. ’s manufacturing plants; estimate program savings of $8 million per year
• Setup and lead Project Management Office for manufacturing IT. Developing 3 year roadmap for development and deployment. Working with upper management and reporting status
• Received Business Process Improvement (BPI/Six SIGMA) yellow and green belt for defining and executing cost saving ($1.2M/year) measures in custom factory integration and reduced cycle time from 2hrs to 45min

Programmer

• Lead software programmer for Dell’s export management system “Global Passport”, used globally by 1500 users. Major system functionality includes screening orders against BXA regulations, screening customers against denied parties list, generating export shipment documentations and more
• Completed multiple projects that resulted in improved cycle time reduction for export documentations from Malaysia and Brazil, system integration with logistic systems and enhancements that reduced 50% downtime
• Technology keyword: IBM Websphere, Java Servelet, EMS2000 Scripting