SUMMARY:

• Proven, talented software professional with over 17 years of extensive cross - functional team leadership experience. Broad technical and strategic skills, meticulous follow-through and a deep understanding of team and product delivery.
• Extensive experience in managing multiple large scale technology, testing projects encompassing onsite & offsite planning, requirement gathering, scope, proposals, analysis, design, coding, quality management, implementation and maintenance of systems and networks of numerous applications for internal and external clients across the globe.
• Full life cycle experience from inception to launch of product. Hands on experience in creating vision, writing business requirements, planning, testing and marketing.
• Proven ability to quickly cultivate working relationships with stakeholders as well as grasp technical and subject matter content of projects.
• Excel in introducing organizational change by leveraging existing resources and introducing new processes and technology.
• Comprehensive experience in Business Requirements’ review, Test Scope determination, consulting, designing Testing Proposals, Test Environment Setup, Test Planning and Verification, Effort Estimation, Scripting, Execution as well as Tracking of the Test Cases along with the maintenance & review for ensuring that the application developed is compliant with the pre-set technical specifications.
• Domain expertise in Family History Research, Financials(Wealth Management, Credit Card dispute resolution management), PeopleSoft CRM, POS, Retail, Wireless Billing, B2B Sales, Online Bill Payment.
• Leadership skills coupled with excellent communication skills to build and motivate cohesive cross functional and cross cultural teams to accomplish established goals.
• Proficiency in implementing QA Industry Standards in Software Development Life Cycle (SDLC) for streamlining the process operations.
• An adaptive professional capable of thriving in fast paced environments and technology changes with keen focus on delivering value, minimizing wastage and obtaining the best possible return on investment.

TECHNICAL SKILLS:

• Windows
• UNIX
• COBOL
• C
• VB
• Java
• J2EE
• XML
• HTML
• .Net
• Web Server
• Application Server and MS - Office Tools. Oracle
• SQL Server
• MS Access
• DB2
• Vantive
• Filenet
• TOAD
• Rumba
• ClearCase
• PVCS
• Stat
• Continuus and iTKO LISA
• BI. TestDirector
• Quality Center
• LoadRunner
• Watir Webdriver
• CasperJS
• QTP and Defect Tracking Tools.

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Lead Test Engineer

• Responsible for the delivery of multiple projects in Confidential .com’s online customer acquisition and marketing platform.
• Participate in the entire Product lifecycle from Story Scrubbing, Acceptance Criteria definition, Development effort sizing, Test execution, Bug lifecycle management, Product Release and ongoing Maintenance.
• Leading onsite and offshore resources providing clear guidance, training, as well as mentoring of junior resources. Approving builds in test and production for e-commerce, online banking and mobile banking products.
• Functioning as a key resource to orchestrate quality through the entire development life cycle spanning cross functional teams.
• Managed / coordinated the testing of Fatwire Content Management System, which is utilized by Confidential to create, schedule, and deliver targeted marketing content to millions of users online every day.
• Increased functional automation footprint to reduce the length of test cycles.
• Streamlined QA process to move focus from less critical areas to revenue impacting areas, delivering value to the company.
• Provided constructive feedback to Development and Product Management to streamline and improve the development process.

Confidential, San Francisco, CA

Lead QA Consultant

• Responsible for Quality Assurance of Confidential ’s Facilities Management system.
• Participating in review of QA Vendor proposals, comparative analysis, cost-benefit analysis, purchase price negotiation and selection of services.
• Training of off-shore resources in product, process, and test standards.
• Set up of test automation framework aimed Confidential delivering a faster feedback loop.
• Functioned as a key contributor in establishing a quality of culture and testing process involving offshore development team.
• Introduced Agile to Confidential team using scrum boards and acted as Scrum Master.
• Introduced Watir Test Automation framework working in conjunction with Selenium webdriver and Rspec test runner.
• Gained recognition and respect as an impact player capable of making significant improvements in the QA process and the overall development process.

Confidential, San Francisco CA

PMO QA Lead

• Lead and co-ordinate QA efforts across various projects within the Wealth Management Trust business division.
• Responsible for the delivery of multiple projects testing interfacing with cross functional teams in onshore/offshore model.
• Create strategies to provide comprehensive, optimized solutions to customers.
• Reviewing and Analyzing Business Requirements Specification for various applications, Coordination with developers, and BAs on preparing the complex test scenarios,
• Formulation of Test Strategies, Test Plans and Test Cases for Functional, UI, Integration, Regression, database, Web services, and UAT Testing
• Creating and maintaining a huge library of reusable functions, and automation suits for Regression testing using Ruby, WET, Watir, FireWatir, Rspec and descriptive programming style to start writing the automation even before deploying the new code to the test environment.
• Won Best Shot award multiple times in recognition of improved test process and automated test coverage leading to optimized testing efforts.
• Helped in establishing Testing Center of Excellence establishing uniform QA Standards across the organization.
• Established strong partnerships with Development and Business partners leading to strong customer satisfaction.
• Helped in building out the team - interviewing, hiring, training and mentoring resources.

Confidential, San Bruno, CA

Senior Test Engineer

• Responsible for roll out of new POS retail system in Confidential ’s new store concept.
• Lead outsourced test engineers in Confidential ’s fast paced product development environment.
• Work in conjunction with Business Analysts and Dev team to discuss, define and finalize business requirements.
• Defined new features based on my deep historical and technical knowledge of existing capabilities.
• Avoided late-stage issues by performing early, in-depth reviews of new feature specifications, eliminating logic gaps and inconsistencies.
• Led outsourced test engineers in ensuring solid testing of features through focused test case development and test case rotations.

Confidential, Foster City, CA

Senior QA Analyst

• Lead test efforts for Resolve Online, Confidential ’s online credit card dispute resolution product.
• Work with cross functional team in geographically diverse locations within the US.
• Business Requirements review, Traceability Matrix creation, Analyzing test coverage and gap analysis.
• Ensured successful delivery of testing efforts leading to timely releases on budget
• Assumed ownership of researching and providing test data required by the testing team
• Worked pro-actively with Business Analysts to clear out ambiguities and prevent defects upstream.

Confidential, Redmond, WA

QA Project Lead

• Responsible for the successful first time release and maintenance support of Atlys billing system.
• Lead regression testing efforts and new feature testing for subsequent releases of the product.
• Work with software vendor Convergys for product specification review, gap analysis, ambiguity removal, and defining SOPs for defect resolution.
• Analyze upstream, downstream data flow between Atlys, Siebel CRM system, and Vitria Middleware system to design and develop test cases that provide comprehensive coverage.
• Worked towards seamless transition of wireless customers from legacy billing system to the new Atlys billing system.
• Won numerous
• Worked closely with the vendor’s testing team to review existing test coverage and results to avoid duplication of testing efforts and focus chiefly on the customized portion of the product.
• Reviewed vendor’s product module documentation for proposed future releases and identified some as duplicates of features already being used by the company through other software makers.
• This led to significant cost savings and prevention of wastage of resources.

Confidential, Greenville, SC

QA Analyst

• Responsible for testing enhancements to iProcure, a web based interface that helps companies to buy, track, and sell capital assets, maintenance parts and supplies.
• Work with Business Analyst and Development team to solidify business requirements, define test scope, design, and develop test cases to provide adequate test coverage.
• Perform test execution, work closely with developers throughout the bug lifecycle.
• Grasped the key technical aspects of the product and acquired subject matter expertise within a short period of time.
• Worked closely with the off-shore testing team to ensure timely testing of applications under development.

Confidential, Lawrenceville, NJ

QA Consultant

• Responsible for the automation of the online bill payment application.
• Automate existing features, and create automated tests for new feature releases.
• Set up test lab with various browser setups to continuously run automated tests.
• Used Winrunner for functional automated tests and achieved significant reduction in testing cycle time and efforts.
• Provided adequate testing support spanning various browsers providing quick feedback to the development team regarding the health of the application.
• Trained client’s QA members in the usage of the automation tool, helping them to optimize their testing efforts.

Confidential, Lufkin, TX

Y2K Test Analyst

• Responsible for Quality Assurance on the Y2k compliance project.
• Define test scope and validation points for comparing data between the legacy DataEase database system and the new MS Access database system. Participating in product/project road map, meetings with business clients; CPA’s to define scope, requirements as well as the SLA for product.
• Performed thorough check of test data between both the systems, ensuring data integrity.
• Performed parameter testing and data validation for various procedures and formulae, ensuring that the new database system preserves the data as well as functionality.