Over 5 years of experience as a Quality Assurance Analyst in Testing and Maintaining Media, Banking and training Applications on Windows and UNIX environment.

• Strong knowledge of Software Development Life Cycle (SDLC) & Software Testing Life Cycle (STLC).
• Expertise in Manual and Automated Testing using LoadRunner, Test Director and Quality Center in real time and unattended testing environment across multiple operating systems and technologies.
• Expertise in performing different kinds of testing like Black Box, White Box, Smoke, Unit, Integration, System, Regression, GUI, Functionality, Usability, Compatibility and User Acceptance (UAT) of web and client/server applications.
• Extensive experience in Media based Web Based Applications involving Flash, Plug ins, streaming videos.
• Performed Browser based testing on Netscape Navigator and IE.
• Expertise in writing, maintaining and Executing Test plans, Test procedures, Test Results and generating software defect reports for the developers.
• Extensive experience in administering/customizing Quality Center.
• Extensive experience with MS office tools like MS-Word, Excel and Access.
• Good team player, creative and detail-oriented, with strong analytical and communication skills.
• Hardworking and quick learner can quickly incorporate and implement new procedures with efficiency and accuracy.

EDUCATION:

BS in Industrial Production with specialization in MIS


Computer Skills:

Testing Tools

WinRunner 7.0/7.5, QTP 8.0/8.2, TEST DIRECTOR/Quality Center, Bugzilla, Adminitrack, rational Clear Quest

Environments

C#, .Net, Java, C++,VB, SQL, HTML, Java Scripts

Operating Systems

Windows 98/2000/ME/XP/NT, Familiar with LINUX

Office Tools
and Methodologies

MS Word, MS Excel, MS PowerPoint, MS Outlook, FrontPage, Crystal Reports, TOAD, UML, RUP, Requisite Pro, Rational Rose

Professional Experience:

Confidential, (Jan‘08 to Present)
Sr QA Analyst

Working as a Senior QA analyst at Somerset Savings Bank. Involved in Testing of an Online Web Based Banking Application, which enables the bank’s customers to access their accounts through the Internet. Account Holders enter their ‘login ID’ and ‘Password’ to access their personal Accounts including Checking, Savings, and Credit Accounts. The system was developed in Java, Java script, HTML and Oracle on Windows Environment.

Contributions:

• Analyzed system requirements and developed detailed Test Plan for System Testing.
• Initially performed Manual Testing of the application using numerous Test Scripts.
• Conducted Functional, System and Regression testing during the various phases of the development using manual Testing.
• Responsible for weekly status updates showing the progress of the testing automation effort and open issues to be resolved.
• Involved in tracking, reviewing, analyzing and comparing bugs using Test Director.
• Preparing the Defect reports and interacted with developers for Debugging
• Performed Black Box Testing to check the functionality and user requirements.
• Was involved in writing the Test Plan.
• Studied different web applications performance for varying Loads and Stress conditions using Load Runner. Planned and prepared test scenarios and test scripts and enhanced them according to the requirements.
• Perform the performance testing of the application using Load Runner7.0.
• Performed Functional and Regression testing.
• Responsible for White Box Testing of this Application.

Environment: WindowsNT/2000, Java script, HTML, Oracle 8i, UNIX, WinRunner 6.5, Load runner 6.5,Quality Center 10.0, Java2.0, Servlets, JSP, EJB API, IBMWebsphere3.5

Confidential,New York (December’06-December’07)
QA Coordinator

Contributions:

• Involved in extensive manual testing providing input to testing strategy and developing deliverables outlining the testing approach and plan
• Have been involved in testing web-based applications- web sites built for bank corporations like National City; website built for Continental Airlines etc.
• Have been leading the QA department; developed test plans, test cases and defect logs.
• Developed a comprehensive/repeatable set of test scripts for various applications to insure thorough UAT.
• Have played a pertinent role in QA budgeting, bidding for the projects and deducing the timelines
• Have been involved in functionality testing, Design testing, Regression testing, positive and negative testing and User Acceptance Testing.
• Identified appropriate test data in relevant source systems, and incorporated this data into test scripts to document expected results for testing activity
• Worked closely with the SMEs to understand business processes and develop concrete User Acceptance Test criteria
• Worked on the bug-tracking tool, Adminitrack to identify, track and close defects.
• Have worked on developing various process manuals for the company like the Adminitrack usage guide, prioritization of defects and company-wide process guidelines.
• Coordinate end-user testing activities: publish testing schedule, log testing defects, identify/implement solutions and monitor progress through to completion
• Communicated with team and Project Manager to identify and resolve gaps in functionality relative to meeting documented requirements and UAT criteria
• Facilitate communication of issue resolution between IT and the business unit to ensure adequate regression testing of any impacted functionality
• Provide status updates to the Business Process Owner for assigned deliverables on a weekly basis

Environment: Java, Java Script, Test Director 8.0, Aspen, SABA, and Adminitrack

Environment: Java, Web Sphere, Quick Test Pro 8.0, Load Runner 7.8 , Test Director 8.0, UNIX, Quest Central DB2, SQL, XML, Windows XP, Visio.

Confidential,India
(Nov’03 to April’04)
Role: QA Analyst

Description: LIC is one of the leading insurance companies. This application is designed to determine premium rates and categorize the members into classes or groups based on demographic factors, industry characteristics or experience and charge the same premium to all members of the same class or group. Also worked on the group quote, premium adjustments and claim modules. It provides the desktop solutions to the insurance agents to instantly provide solutions to the customers. This is an intranet application with secured server connections provided to each agent.

Contributions:

• Analyzed System Requirements to gain better understanding of the application.
• Involved with QA Lead in preparing a detailed Master test plan that provides a detailed list of conditions under which the system was tested.
• Initial testing was conducted manually and later phase was executed using Mercury Tools.
• Performed Manual Testing of the web application on Unix Platforms.
• Developed Test Plans and Test Cases.
• Documented the Test cases, Test results and Test procedure.
• Performed both Manual and Automated testing.
• Used TestDirector for Manual Testing.
• Implemented Regression tests for every modified build.
• Interacted with end users to obtain specific system requirements and for User Acceptance Tests (UAT).
• Developed Automated Test Scripts using WinRunner.
• Performed Positive and Negative Testing.
• Reported the defects to Developers using Test Director.
• Participated in Walkthroughs and Defect report meetings periodically.
• Tested documents for Cross Browser Compatibility.
• Conducted Distributed and Multi-User Testing.
• Involved in Execution of Stress, Performance and Load Test using Load Runner.
• Summarized Detail Test Reports with error logs and sent them to developers.
• Worked closely with developers and other staff members to form a unified team.

Environment: Windows NT, UNIX (Sun Solaris), MS SQL Server 2000, Java Servlets, Java script, ASP, WinRunner 7.6, Test Director 7.6, LoadRunner 7.5.

Confidential, (May’03 to Oct’03)
Role: QA Analyst
Description: Airtel is a communication services company providing local and long-distance voice and data services to the customers all over the world. Airtel wireless system is a web-based application which allows customers to register and create an account online and achieve different business functions like makes a payment, check minutes, change plan etc.

Contributions:

• Involved in Design and Development of test plans based on high-level and detailed designs. Analyzed the user/business requirements and functional specs documents.
• Written Comprehensive test Plan, Master Test Plan and Integration Test Plan for EMS Integration.
• Analyzed and helped in modifying the use cases using Ms Visio and created the test cases based on them.
• Developed the Test Automation Methodology for automated testing of the entire application by using Quick Test Pro.
• Involved in setting the QA Environment for Manual Testing as well as for automation.
• Created Project, Requirements, Test Plans and Tests in Test Director.
• Written test cases to test the application manually in Test Director and automated using Quick Test Pro.
• Created Requirements using Test Director and generated traceability Matrices to ensure that all the requirements are covered by the test cases.
• Performed Backend Testing to ensure the authentic retrieval of the data from the database
• Involved in server side testing as well as client side testing to find the issues.
• Written Performance test plan/Load Test Plans based on User requirements.
• Involved in functional testing using Quick Test Pro.
• Developed automated test scripts from manual test cases for Regression testing based on the requirement documents using Quick Test Professional
• Used Rational Clear Quest/Expert Advisor for defect reporting and tracking.
• Tested the application by inserting check points and synchronization points in test scripts using Quick Test Professional.
• Coordinated with developers discussed issues to take timely action
• Conducted Meetings to Team Reviewed status Reports submitted in time.

Environment: Win Runner 7.5, Load Runner 7.5, QTP, Rational Clear Quest, Oracle, PL SQL,VB.Net, ASP.Net, PowerBuilder, PVCS, C# Java, VBScript, SOAP, XML, HTML, DHTML, Java Web logic Server, UNIX, Windows NT/XP, MS Office Tools.