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Quality Assurance Engineer Resume

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Chicago, IL

Experience Summary:

  • Over 6 years of experience in Manual & AutomationTesting of Client/server and Web based applications.
  • Experience in all phases of Software Development Life Cycle (SDLC).
  • Experience with HP Automation Testing tools like Quick Test Pro,Quality Center, Load Runner and Test Director
  • Very well experienced in all the SDLC models like Water Fall, V-model, Agile model.
  • Experience in testing web services using SOAP UI by generating SOAP request.
  • Sound understanding of Service Oriented Architecture (SOA) and different collaborative architectures especially in Banking and Finance industries.
  • Expertise in preparing Test Strategy, Test Plan, Test Case, Test Scripts, Test Summary Reports for Automated and manual testing.
  • Hands on experience in Smoke testing, Integration, Functional, Regression, User Acceptance testing (UAT), Cross browsing testing
  • Experienced in RTM (Requirement Traceability Matrices) to know the status of the project and actively participated in the gap analysis
  • Performed testing in a production environment
  • Good hands on experience in identifying the Regression Test cases and preparation Test Scenarios
  • Create defect tracking for application deficiencies found during testing using various Bug Tracking tools (Quality Center, Test Director)
  • Experience in creating test data/conduct database testing using SQL queries as required evaluating Application functionality.
  • Ability to work in Multi Platform Environments like Windows, UNIX
  • Extensive experience with MS office tool's Like Ms-Word, Excel, Access.
  • Good communication skills, team problem solving ability, analytical and programming skills in high speed, quality conscious, multitasked environment.
  • Ability to understand business requirements & transform them into test cases and test scripts and ability to assess whether deliverables meet requirements
  • Tested critical bug fixes and coordinated with developers in release of bug fixes meeting tight timeline.
  • Involved in Release support - Release to QA, involved in environment setup, testing the release process.
  • Experience in prioritizing and managing individual and group tasks and deadlines.

Certifications:

  • International Software Testing Qualifications Board (ISTQB).
  • HP Certified Professional (QTP) HP0-M16.
  • Certified software test Professional (CSTP).

Education Qualifications:

  • Bachelor of Engineering in computer science

Technical Skills:

Operating System: Win 95/98/00/NT/XP/Vista, UNIX, MS-DOS
Testing Tools: QTP, Test Complete and LoadRunner.
Defect and Test management tools: Quality Center, Test Director,Bugzilla
Programming Languages: C, C++, SQL, PL/SQL, Shell Scripting,
Web Technologies: SOAP, Web services,SOA
Front End Tools: Visual Basic 6.0, .Net, ASP.Net
MS-Suite: MS-Word, MS Excel, MS Outlook, MS Access.
Data Base: SQL Server, Oracle, DB2

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL Oct '09 to Jan '10.
Test Coordinator
Data center Expansion is an initiative to move out all servers in T4 by either relocating the servers or migrate the application to a built out new environment using repurposed/purchased servers in a newly built data center known as WPC (Western processing center) located in Rochelle, Illinois.

Responsibilities:

  • Identified, organized, and documented the changing requirements of the project by conducting application walk through.
  • Developed Test scripts/ update any existing test scripts that can be leveraged for the project.
  • Responsible to check login functionalities, FTP, TELNET, Database connectivity of all existing applications
  • Using SQL for checking the output of various reports.
  • Used Agile testingmethodology for achieving deadlines in UAT testing
  • Coordinating with offshore team on testing
  • Review test activities for the migration and provide feedback.
  • Review incident management plan to understand the resolution process for migration.
  • Execute test scripts document and archive test results.
  • Review results with application team.
  • Preparing status report and reporting to the Client

Environment: Java, and Oracle8i, SQL Server 2005, and Windows XP, UNIX, Linux.

Confidential, NY Apr '08 to Sep '09
Quality Control Analyst

Confidential, is a Web based application. This application is designed for the customers of the bank to manage their finances through Online Banking. This application has different Modules such as Online Banking/Web Banking, Online Securities, Online Insurance and Online Mortgage. The project required review of the development work using java and testing using automation tools.

Responsibilities:

  • Close interaction with designers and software developers to understand application functionality and performance issues.
  • Created test requirements based on the business specifications and listing of test requirements at very high level.
  • Written test cases tested them manually and automated test plans and scripts for regression testing using QTP.
  • Written compiled modules and test scripts to execute the test cases for different tests
  • Analyzed system requirements, developed & executed detailed Test plans, Test cases, Test data, TSL scripts for testing the functionality, GUI, security, and usability of the Join Process, Ordering Process and Member Area, which includes Members Personal Information, Processing Order Information.
  • Conducted Functional, Regression and Performance testing at different levels.
  • Developed GUI map to test the functionality of the Application under Test (AUT).
  • Identified and defined scope for Integration, Interface & System Testing.
    Involved in Development of Flowcharts and preparation of Process matrices.
  • Performed the Back-End integration testing to ensure data consistency on front-end by writing and executing SQL queries on the Oracle database.
  • Used QC as the Defect-Tracking tool to report application defects and enhancement requests.

Environment: QTP 9.5, SOAP UI,Quality Centre, HTML, Java, MS SQL, Windows XP.

Confidential, Chicago, IL Nov '07 to Mar '08
QA Analyst
Allstate Insurance Company is one of the leading insurance companies providing auto and home insurance. I worked as a QA Tester on a web based application, which was developed to meet the on-line insurance requirements for automobile owners.

Responsibilities:

  • Analyzed the user requirements and interacted with system architect, developers and business users.
  • Prepared Test Plans, Test Cases, scripts for manual functional testing.
  • Configure & deploy builds in QA, UAT & staging environments.
  • Executed the Performance testing to analyze the behavior of the application under different load conditions.
  • Perform detailed manual Regression testing for each build.
  • Converted manual test scripts to automated test scripts in Win Runner, enhanced the scripts by adding GUI Checkpoints.
  • Used Win Runner Rapid Test Script wizard to store GUI maps for UI testing.
  • Created Data-driven tests using Data Driven Wizard.
  • Prepare checklists to perform functional and system testing.
  • Involved in retrospectives and reviews meetings & responsible for reviewing and modifying test cases, scripts as per project enhancements.
  • Troubleshooting defects and communicated to the developers using Test Director.
  • Responsible for preparing documentation & presenting enhancements to in-house users and vendors.
  • Maintained QA standards during entire testing process.
  • Extensively used Test Director, for test planning, bug tracking and reporting.
  • Uploaded test scenarios, test cases and defects for MS Excel to Test Director
  • Actively involved with development team in performing unit and integration tests.
  • Performed back-end testing using TOAD for accessing table data.
  • Participated in Walkthroughs and Defect report meetings periodically.

Environments: Java, Win Runner, Test Director 7.0, HTML, DHTML, XML, SOAP, J2EE, Windows NT/XP, Oracle8i, TOAD

Confidential, OH Sep '06 to Sep '07
Quality Assurance Engineer
Project Description
Fund Transfer enables financial institutions to offer secure inter-institution funds transfer services that extend their online offerings and generate new revenue streams. With Fund Transfer, customers can transfer money between their Accounts held at over banks, credit unions and brokerages.TransferNow automates the authentication of the user and the external account, provides a comprehensive risk management system. FT module enables a user to execute account to account transfers. .

Responsibilities:

  • Identified, organized, and documented the changing requirements of the project using Requisite Pro.
  • Prepared Test cases and Test procedures based on Functional and system requirements.
  • Responsible to check the functionalities of different types of Fund Transfer modes, Person-to-Person Payments.
  • Responsible to Verify the Transfer frequency functionality and payment history functionality
  • Responsible to perform Input-domain testing on different fields in the payment process
  • Responsible to verify different types of email and wireless alerts
  • Responsible to verify different types of money transfers like inter-institution transfers, Global and wire Transfers.
  • Performed Data Driven testing and Load Testing by Test Complete
  • Performed both positive and negative testing by giving valid and invalid inputs.
  • Performed usability testing to test for broken links, font, colors, and manual support information.
  • Performed Regression testing on modified builds
  • Responsible to discuss the testing effort in the defect status meetings once a week.
  • Performed Cross-Browsing testing to verify if the application provides accurate information in different (IE, Netscape, Fire fox, Safari) browsers.
  • Performed back end testing to validate the database updates and retrievals using SQL and DB Tester.
  • Reported and tracked the test results for test cases, using Quality center.

Environment: Test Complete, Quality Centre 9.0, Java, Servlets, Jsp, and Oracle8i, SQL Server 2005, and

Confidential, India Jan '04 to Aug '06.
Quality Assurance Engineer.

Worked as a Quality Assurance Engineer in creating test case and test data and executing the same and arriving at the schedules, preparing test reports and conducting reviews

Responsibilities:

  • Developed and Documented Test Cases and test requirements in MSExcel.
  • Maintained the Bugzilladefect-tracking tool, including submitting and assigning defects to the application developers along with the release of defect aging reports.
  • Customized the Test Cases and Test data according to the requirements of the project.
  • Performed system/functional testing of the application
  • Added numerous application states to provide navigation and ease in creation of new test case scripts
  • Frequently communicated with other QA testers to assist in the process of regression testing.
  • Wrote extensive scripts to perform smoke tests for verification of weekly builds

Environment: Java, Bugzilla ASP.NET, HTML, MS SQL, SQL Server, Oracle, Windows XP.

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