SUMMARY:

• Dedicated, highly motivated, adoptable to changes, self - starter, detail oriented, subject matters technology professional with extensive hands-on experience in all type of testing, system analyzing and projects delivery.
• Strong critical thinking skills, organization, prioritization skills, fast learner, problem solver, decision-maker, with good communication skills, project management and knowledge of Waterfall, Agile and working collaboratively with cross teams.
• Working knowledge of industry multiple domains and tools.

Windows, Linux, Jenkins, Cloud, GCP, QTP, QC Quality Center, TFS, Jira, MTM, Visual Studio, TestAnywere, SoapUI, API test WSDL, XML over HTTP, SQL Server, Oracle, Toad, SQL Server, MySQL Query, RedGate, Java, J2EE, JSP pages, Java Web based Appl., Web, Client/Server, n-tire, Selenium IDE, CRM, Salesforce, MS Office, Visio, MS Project, EDI, HL7, Browsers, Cisco, Checkpoint, LogMe, VMware, Workday, Recruiting, Finance apps and tools, Reporting, Real Estate Management, Billing, Accounting, Invoicing, Waterfall, Agile/Scrum, Mobile, Services, MS Access, IPhone, Android, SharePoint, Wiki, Validation, Verification, Acceptance Test, Test Plan, Test Cases, Testing, Recruiting, Invoice

PROFESSIONAL EXPERIENCE:

Confidential

Senior QA Analyst and Project Lead

Responsibilities:

• Increased value of the customers through manage projects and testing, improving quality and efficiency on number finance back office projects. Acted as Tester, QA and Project Lead to coordinate test and project efforts, bugs, defect submissions and bugs triaging. Ability to work in changing environment and knowledge of Waterfall, Agile. Tracked down, identified toward resolution issues while collaborating with 5 +developers and 10+ technology team members.
• Attended regular meetings: Release Planning, backlog grooming, planning, stand-ups, and retrospectives. Acted as a Product Owner
• Discussed TFS and JIRA tickets, clarified acceptance criteria, and manage backlogs, provided status.
• Lead QA and Project activity to ensure they compliances with the requirements.
• Performed functional, non-functional, integration, regression, data input, output, UAT and UI testing.
• Worked closely with the project managers, delivery heads, development leads, vendors and business stakeholders to define, document, propose solution and schedule delivery.
• Reported test results, defects and status in TFS, prioritized by severity and retested defects Participated in process improvements in Agile and Waterfall processes, tracking issues and resolutions, facilitating meeting, agendas. Actively participates on daily stand-up and projects and system-related meetings. Scrums in 2-3 week of Sprints facilitated meetings, tasks, back log
• Managed day-to-day client relationships and communications. Managed resources. Troubleshooted technical and non-technical challenges. Achieved applications improvement, quality by using attention to details, manage priorities, worked independently, well organized to meet project commitments, worked as team player and used quick learning skills. Provided feedback, recommendations and guidance.
• Proceeded review, analyzing business requirements to identify scenarios; Provided feedback on requirements, design, or scope. Executed test plans and create tests. Identified data, content and security requirements to ensure all test case scenarios are covered
• Monitored and reported quality to ensure compliance to quality standards within the product requirements. Escalated issues related to progress.
• Wrote Test Plans, Test Cases with step-by-step instructions for proper testing, and took the product testing through the entire SDLC from Alpha to timely Launch. Used TFS, Jira, Visual Studio, Jenkins for test execution, regression, matrix, analyzes and bugs reporting. Hand-on with SQL Server DB, VMware, Stored Procedures, back end testing and writing SQL join statements to make sure data is correctly saved to DB by demonstrating 90 % accuracies. Tested on IOS and Android.
• Conducted QA activities to ensured that systems products, integration and services meet quality standards and end user requirements. Approved QA scopes.
• Created Visio process flows which increased team’s productivity up to 85%. Updated with test results. Provided demo on new functionality for 10 + team members. Reviewed spec.
• Provided hands-on technical leadership and mentorship to Quality Assurance (QA) engineers to ensure successful design, implementation and test execution for software feature and defect verification
• Applied RedGate tool knowledge and technique to compare database schemas or data. That improved process up to 65 %. Verified and followed all relevant policies to ensure the security and privacy of data.
• Collaborated and communicated with cross-teams by using Team Foundation Server TFS, SharePoint project and wiki, excel, word docs and emails.  
• Onboarded internal customers for beta testing by demonstrating 40 % increasing in predictive lead scoring accuracies. Conducted quality assurance activities on policies, procedures, standards, and features
• Coached and mentored junior staff members. Interviewed candidates

Confidential

Software QA Test Lead

Responsibilities:

• Recognized as ‘valuable contributor’ during the testing and project delivery on various cross-functional and non-functional health care, insurance, claims, EDI applications, database installation and integrations. Achieved testing improvement, project delivery, met expectations and deadlines. Created matrix for test cases execution, pass/fail for manual tests. Maintained client specific technology documentation. Coordinated projects, technology and resources.
• Promoted to team lead within six months of hiring. Performed testing functionality, data, data migration, system software packages and installation for Patient Care, Payers, Provider solution, Claims and administration applications such as Facets, QNXT and Care Keys. 837 5010, Trizetto EZClaim transfer file submission.
• Identified and delivered project requirements, project plan, technical configuration specs, requirements matrix, training and test documents.
• Increased product quality and delivery by 90 % by coordinated QA activities, project planning, functional an UI testing, maintained good relationship with development and business units through the entire SDLC to ensure delivery of high quality software. Submitted and escalated critical defects. Conducted backend testing and writing SQL query
• Tested and analyze system configuration against requirement documents during implementation and administration. Used software tools in testing: Jenkins, TestAnywere, SoapUI to test post and response, API test WSDL, XML over HTTP. Created test suite, test cases and test steps, created and executed tests for back end RESTful web services, using open source SoapUI testing tool
• Created and maintained test cases and test scripts in Quality Center (QC) and executed in QTP
• Delivered quarterly and weekly releases as lead /tester and reduced customer defects by 80% over four quarters or 2 weeks Sprint in Agile. Managed test environments and configurations.
• Helped to prepare and manage client/server test environments based on n-tier architectures. Tested the environment and functionality for the $3MM project for a critical corporate client partnering with Microsoft Corporation on a joint SQL Server test environment
• Improved the QA process and product quality by providing recommendations and preventive actions
• Monitored project schedules to ensure timelines and deliverables are met; notified project manager or client if timelines are in jeopardy. Managed internal 3+ and 3+ off-shore QA teams effectively to meet testing goals.
• Actively involved in test activities for Java web based applications, healthcare client-server applications and making sure solution meets the customer requirements and minimized or free of defects.
• Implemented RedGate Tool technique and process to comprise data/schemas and create the database synchronization scripts on upgrades for previously failed attempts
• Played a key role in web-based products business requirements creation, providing solution and test plans. Accomplished the customer’s satisfaction and made installation processes easy on different platforms and environments by monitoring, testing and resolving QA release install issues
• Helped with virtualization and share the knowledge by preparing Visio diagrams

Confidential

Sr. Software QA Analyst, Team Lead

Responsibilities:

• Provided leadership to achieve the Health care company goals in quality of web-based client/server applications that led clients to renew the contracts and sign up new clients.
• Improved the product by playing key role in applications design process and testing for hospitals, insurance and providers. Led the quality assurance efforts on multiple projects that maintained good relationship with company clients and partners. Managed projects, people, resources and collaborations.
• Collaborated with teams through the entire SDLC to ensure delivery of high quality software. Coordinated project test efforts including planning, designing, developing, executing, and working with internal and offshore teams, escalating and resolving issues, documenting test results and communicating status.
• Collaborated with managers to recruit best IT candidates, interviewed and screened candidates. Worked across internal and remote teams. Utilized technology knowledge to help recruit right candidates.
• Conducted backend testing. Improved database and application by backend testing on SQL Server and Oracle, prepared annual SQL scripts for MS/BH criteria. Tested Patients ICD 9/ICD 10, Acute, SA and other medical Criteria’s, electronic workflow, code transactions and applications based on criteria’s dependency. Usability, UI
• Owned testing HL7 and batch records workflow review of the real-time electronic data transferring in delimiter format, uploading data using the Rhapsody tool to map the HL7 information to the MCAP database. This improved integration and the customer’s satisfaction. Tested functionality for Criteria’s, Reviews, discharge, providers, insurance and patient administration applications. Created detailed test plans and test cases, executed test cases and report defects on Fogbugz, Bugzilla bug tracking tool. Troubleshoots ADT data on our Partner company platform.
• Increased application quality and load by performing regression testing on WinRunner and performance testing on LoadRunner. Installed and tested Client/Server test environments. Provided Apache/IIS Set up.
• Provided remote support to end-users, performed troubleshooting, system, and integration testing. Led testing of integrated systems with third party, vendors software that led to client renewing the contract as well as improving the system
• Hands-on experience on back-up/restore database, set up environment variables, configured software logs, compiled views, triggers, and other procedures on TOAD Oracle tool. Those skills saved time and resources, increasing the available testing time. Identified database results in clients and master databases after using sync utility.
• Working interactions directly with onsite and end customers. Managed resources. Mentored junior staff and engineers. Managed team 3+ members. Prepared and deliver Performance Evaluations