SUMMARY:

• Over eight years experience in business analysis, quality assurance, and control including testing best practices, test management, test planning, execution and reporting, defect tracking and test result analysis along with strong theoretical and practical background in Software Systems Development Life Cycles.
• She has experience managing large teams of onshore, offshore and remote software testers for Development (CIT), Systems and User Acceptance (UAT) testing in highly collaborative global environments with multiple vendors.
• She has the ability to interact with all levels within an organization and possesses excellent communication skills.
• She is able to train, lead and motivate effective cross - functional teams.

TECHNICAL SKILLS:

Operating systems & languages: Windows, Unix, IBM mainframe, Java, SQL, VB, VBScript, JScript, TSL COBOL, HTML, EasyTrieve Plus, Oracle, MS Access, My SQL, Microsoft Office, Project, Visio

Technologies and Application software: Mercury Quality Center, Test Director, WinRunner, Quick Test Professional(QTP), Business Insights reporting tools, Oracle Discoverer, Cognos Impromtu, MS Office, Plog Defect Tracking Tool, HP Application Lifecycle Management (HP ALM 11.0), JIRA

Server: Client Server, Service Oriented Architecture, web based, mainframe based, three tier architectures & cloud

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte NC

Test Coordinator

Responsibilities:

• Test Coordinator for ALL testing phases for multiple projects related to Syndicated Loan Administration using MiSys Loan IQ. Projects had overlapping release dates, data dependencies, and shared and diverse onshore/offshore resources in a mainframe environment requiring environment planning.
• Projects included: Mainframe / Data Center Relocation, Base / Maintenance Releases, Sweeps Product Release, RDO and WebAspire Reports releases, Conversion Tools releases and Conversion of Syndicated Loans from legacy Confidential AFS Systems to future state technology.
• Led requirement analysis, test strategy/vision documentation, test planning, design, test data conditioning and peer reviews
• Led the test execution phases for Unit testing, Connectivity testing, System integration testing, UAT testing and pre and post implementation testing.
• Developed and reported appropriate metrics and status in a timely manner
• Expert in HP Quality Center, ALM and JIRA for defect and issue management
• Led defect triage meetings and managed defects for multiple concurrent projects
• Acted as a single point of contact from QA for Environment team, Release Test Management, LOBs, and work streams on Loan IQ project throughout the Project Life Cycle.
• Point of contact for all testing deliverables including test strategy, test plan, test data plan, test environments plan, issues list, defect management and reports, metrics, status, test completion report, testing sign off at each phase of testing
• Coordinated multiple development, QA and business teams involved in testing concurrent projects to make sure pre and post Loan IQ batches activities like data entry, code deployments and pre-requisites to test coverage for the cycles were executed in a timely manner
• Possess thorough test coordination skills by way of working through with different key stakeholders and test team for testing Loan IQ features during Maintenance release/Patch validation.
• Has demonstrated knowledge on Syndicated Loans, Batch Administration, Loan origination, Loan Trading along with leading the test teams throughout the testing phase.

Confidential, Charlotte NC

Test Coordinator

Responsibilities:

• Provide coordination and management of test activities for various projects within the program.
• Coordinate and manage test preparation, planning, execution, and closeout activities (including test case development, test script development, identification of interdependencies, test scheduling, and test condition definitions upstream/downstream, etc.).
• Coordinate production certification activities, if required.
• Manage throughout all test cycles/phases to ensure completion of all test deliverables.
• Provide Executive Level reporting at project and program levels.
• Responsible for enabling and enhancing the testing strategies as well as documenting testing tasks/activities of a project to include schedules, test planning, deployment activities, and QA compliance.
• Act at single point of contact for all testing for the initiative.
• Facilitate testing efforts for an initiative across multiple applications.
• Establish and facilitate communication between test teams and responsible for full end to end test planning, status, and reporting for the initiative.
• Confirm availability of test resources (people, environments, data, etc.).
• Communicate overall initiative test schedule to all appropriate parties and track status and completion of test deliverables across teams for the initiative.
• Participate in review/signoff, HLD (High Level Design), and LLD (Low Level Design) as appropriate.
• Create consolidated Master Test Plan for initiative.
• Identify test teams including test leads for each test cycle/phase.
• Consolidate all information from test teams for a consolidated view of testing for the initiative.
• Coordinate cross-application test scenario planning and reporting.
• Assist with coordination of test environment scheduling and acquiring test data for execution.
• Resolve discrepancies and issues related to cross application testing efforts.
• Facilitate communications between test teams.
• Schedule/coordinate test environments.
• Ensure test survey(s) are completed.

Confidential, Mooresville, NC

SQA Test Management

• Lead enterprise level end-to-end integration testing for Component integration and User Acceptance testing across multiple business areas.
• Lead cross team test planning and execution activities related to project sizing, test strategy, test data definition, data setup, test execution, defect reporting & communication of status/metrics
• Facilitated meetings to plan and finalize overall Testing project goals and objectives, timelines, and deliverables
• Managed cross-application and cross-enterprise system integration testing through subordinate Test Leads
• Coordinated cross-team test execution acting as central communication point for all project stakeholders
• Identified risks, escalated and provided solutions for risk mitigation
• Coordinated and managed testing sessions with including Data Management, Environment Management, Release Management and Business teams to ensure control and progress in overall QA project
• Provide oversight to ensure that defects found and corrected are retested comprehensively managing and reporting tests and defects in Quality Center
• Summarized testing and reported status to client executives, recurring status presentations using variety of tools and media
• Facilitated education sessions and testing workgroup meetings
• Directed and served as a mentor to less experienced team members to ensure traction in project
• Document enhancement requirements for future releases as change requests
• Managed project risks and planned contingencies

Confidential

Project Test Manager

• Managed and coordinated team of up to 40 UAT testers in 2 locations over several increments of development, including post production testing
• Facilitated business and functional requirements review to clear ambiguity and certify correctness
• Developed Master Test Plan based on risk based test strategy for incremental systems development life cycle
• Established individual test plans, logistics, and scheduling for each increment and for 3 different environments
• Provided status and metrics to project team
• Lead and coordinated defect management efforts with remote and local test and development teams
• Coordinated activities and communications with developers and testers to ensure objectives were met
• Assisted team with identifying process improvements and standards for quality assurance and control
• Introduced structured testing processes based on structured testing methodology
• Facilitated creation of reusable test artifacts

Confidential

Test Project Manager

• Lead the overall Test effort and ensured progress and adherence to the Test plan and procedures
• Determined companies application landscape and technologies and developed an understanding of existing test beds
• Inventoried EES’s portfolio of applications in preparation for the XP SP3/Vista migration program
• Worked with EES IT Compliance and Governance and Quality Services to finalize a risk based Test Strategy
• Defined complete scope, complexity and size of testing effort
• Lead a team of 9 test coordinators with offshore teams from multiple vendors to execute against risk based test strategy
• Lead the creation, preparation and conduct of Quality Assurance reviews and the execution of test plans and scripts
• Coordinated testing activities for EES application portfolio in preparation for the XP SP3/Office 2007/IE 6 PC upgrade
• Provided status and metrics to larger stakeholder community
• Coordinated remediation efforts for non-compliant applications by working with Application support, vendors and Business users
• Documented and delivered 400 pieces of artifacts for SOX and GxP auditing purposes.
• Ensured compliance with J&J’s testing best practices and standards
• Led, directed and served as mentor for team members to ensure progress and on-time delivery

Confidential

Test Lead

• Prepared, Coordinated and execute the test plan, including test management, test case preparation, test execution, defects management and reporting and closure activities
• Managed the Systems and UAT testing
• Assisted in Data Cleansing and migration effort
• Post deployment project support resource

Confidential

Test Manager and Project Support

• Assisted in completing of Business Requirements
• Finalized business process flows for design and development
• Lead the overall Test effort and ensured progress and adherence to the Test plan and procedures
• Guided the development of test plan and strategy
• Designed and developed the test data
• Served as single Systems tester for project
• Managed all aspects of UAT testing
• Managed defect tracking and issue resolution process
• Collaborated with project team to create training material
• Assisted in outlining work instructions for support team
• Developed project artifacts necessary for SOX and GxP auditing in compliance with company standards
• Managed all aspects of post deployment project support, including operational testing