QA Engineer Resume Palo Alto, California - Hire IT People

Summary

Commitment to Quality - 10 years of QA experience on Unix, Windows and Mac OS X
Knowledge of QA methodology, testing procedures and software life development cycles
Experience in testing enterprise (Oracle 11i/Siebel 7.5), professional, consumer, web and e-commerce applications
Experience with functional, regression, installation and localization tests, developing test plans and test cases and reporting and regressing software defects

Experience

Consultant (Contract)
Confidential * Palo Alto, California * October 2010 - April 2012

Computer Technician (Short-term contract)
Confidential * Cupertino, California * September and November 2009

QA Engineer (Contract)
Confidential * Cupertino, California * October 2007 - February 2009

Performed black box testing and reported and regressed defects in new builds of Final Cut Studio
Conducted installation tests of four separate update cycles
Confirmed contents and versions of software updates
Created test cases for localized Japanese software
Executed automated test scripts

Technical Writer (Short-term contract)
Confidential * Cupertino, California * April 2007 - August 2007

QA Analyst (Contract)
Confidential * Sunnyvale, California * August 2005 - June 2006

E-commerce and web testing of Siebel 7.5 CRM used as ordering system
Performed tests of entire Quote-to-Cash (Q2C) process
Worked with developers in isolating defects resulting in erroneous quantity and pricing
Tested user interface of Siebel web application

QA Analyst (Contract)
Confidential * San Jose, California * November 2004 - July 2005

Tested Oracle 11i ERP using over 100 test cases for Quote-to-Cash process, including order creation (OC), order management (OM) and revenue recognition (AR)
Tested modules: End-to-End (E2E), Business-to-Business (B2B), Service and Sales Marketing (SSM), Quoting and Pricing (QP), Order Management (OM) and iPayment
Executed test cases and tracked software defects with Test Director/HP Quality Center

QA Engineer (Contract)
Confidential * Cupertino, California * June 2004 - November 2004

Performed black box testing of audio drivers (Realtek, NVidia), video applications (WinDVD Creator, MuveeAutoproducer) and third-party peripherals for HP computers

QA Engineer (Short-term contract)
Confidential * Santa Clara, California * December 2003 - January 2004

QA Engineer (Contract)
Confidential * Cupertino, California * November 2002 - May 2003

Performed black box testing of retail digital photo finishing solution through test plans and test cases
Wrote and revised user documentation (instructions and FAQ)

QA Engineer (Contract)
Confidential * San Jose, California * November 1999 - January 2001

Performed black box testing of new and legacy FrameMaker and FrameMaker+SGML features
Performed feature testing of localized versions

QA Engineer (Contract)
Confidential * Menlo Park, California * July - November 1999

Education

Internet Programming and Development Certificate (in progress)
Computer Programming Certificate (in progress)
Completed courses: Java, Perl, Python, JavaScript, Ruby, C#, J2EE (Apache Tomcat, JBoss, Ant, MySQL), PHP, JQuery, Relational Database
Bachelor of Arts in English Literature
Bachelor of Arts in Technical and Professional Writing
Minor in Computer Science