SUMMARY:

• Dynamic, multitasking, and detail oriented professional with 13 years of experience in the Information Technology (IT) / Systems Testing Life Cycle industry & SDLC
• Successfully managed & delivered large complex Testing projects/Portfolio up to $8M - $15M for Retail/Investment Banks & Brokers/Investors communication solution provider/Insurance & Ecommerce firms, with global implementation, and rapidly evolving requirements for both small and large enterprise projects in Executive leadership roles
• Extensive Stakeholder management skills with client facing roles
• Experienced in shared and managed Testing service line for fixed and variable budgets
• Extensively Lead & Managed onshore-offshore Team members peak size of 18 + for multiple projects under different portfolio across globally. Onsite/Offshore delivery model
• Experienced in complex end to end integration testing management cross-functional teams
• Excellent skills in manual and automation testing on Windows, UNIX & Mainframe platforms
• Strong knowledge of Software Development Life Cycle (SDLC), STLC, CMM Testing Methodologies, Techniques, Testing documentation and implementation in all phases
• Experienced working in AGILE (Scrum), Hybrid, Waterfall & V Model methodology
• Good understanding of Test Driven Development and Continuous Integration, TeamCity/Jenkins
• Experienced with Desktop, Cloud, Web based, Mobile App & Tablets Technologies. Cross Browsers compatibility using Selenium
• Experienced with Event driven technologies & Object Oriented Programming

TECHNICAL SKILLS:

• Product & System Testing
• Quality Assurance & Program Management
• Strategic Planning & Risk/Crisis Management
• System Integration Planning & Execution
• Front/Back End validations & Test techniques
• User Acceptance/Usability Testing (UAT)
• Scrum Agile Programming
• Source Safe & Change control Boards
• Defect Management
• OS - Windows 95/98/2000/XP/NT/DOS/MAC
• C/C++/HTML/VB/ASP/.NET/JAVA/J2EE
• Unix/Linux Shell Scripting
• Cobol/JCL/TSO/ISPF/VSAM/FILE AID
• HP ALM 11.0/QTP/UFT/SharePoint
• Assembla/JIRA
• HP Load Runner and Win Runner/jMeter
• Communication & Interpersonal Skills
• Team management & Building
• Negotiating Skills & Gap Analysis
• Strong Team Player and Multitasking
• White & Black Box testing
• Multi-Tiered System architecture
• Enterprise Architecture frameworks
• Continuous Process Improvements, CMMI
• Test Estimation Tools
• Rational Clear Case/VSS/TFS
• REST/SOAP UI API
• Informatica ETL, SAP
• RDBMS: Oracle11G/TeradataSql13.0/PL/SQL Server 2005/MS Access
• MS Office/Note 2010/Visio/Macros

PROFESSIONAL EXPERIENCE:

Confidential, New York

Sr. Technical Test Lead/Manager

• Leading the SIT & UAT portfolio for vast complex NEB website (domestic & international) for scientist’s research & e-commerce products. Interfaces migration for front and back end applications - Migration from Sitecore (Content management System) 6.5 to 8.1. ShopVisible to Insite (E-commerce Platform). Real time product data, prices & orders flow validation with Paymetrics (payment card processing), Vertex (address verification), SAP (sales order processing), Salesforce (user Registrations) & Punch-out catalog (Sci Quest system via CXML) for B2B, B2C, ERP, CRM applications
• Participated in requirements gathering, Architectural design, Wire frame & Prototype review
• Daily liaising with 3 rd party vendor’s development team size 20 for Site development & external interfaces & systems (located at different locations)
• Established Agile Process - Sprint Planning session/User Defined stories/Product backlog, daily stand up call & Retrospective. Conducted daily standup scrub meeting in CSM absence
• Mobile & Tablet testing on Windows and Mac operating Systems on IOSV9 & AndroidV6
• Cross Browser compatibility testing. IE, Safari, Chrome, Mozilla, Firefox, Edge using Selenium
• Lead onsite team for QA/UAT team size 5 for Multi-tiered system & Enterprise architecture
• Performance Testing - Load and Stress testing using SOASTA & jMeter
• Daily Interaction with User community, Usability testing & customer data conversion testing process from ShopVisible to Salesforce. Middleware tests for web order (Insite) & sales orders in SAP
• Reduced defects profile by 10% in 8 weeks during static testing and reviews

Application Environment: Java, HTML5/CSS, Ajax, ASP.NET, Sitecore 8.2, Insite Ecommerce platforms, SAP 7.5, Salesforce, jMeter, Assembla, SOASTA, Selenium Web driver, Ab Initio, AZURE, Jenkins, API, XML, cXML, XML Spy tool

Confidential, New York

Sr. Technical QA Lead

• Senior Test lead/Manager role for testing activities on different Transaction reporting & Digital mail product applications (Fluent) for $10M - Product and Multi-Tiered System Testing
• Lead QA engagement for digital mail large systems applications for joint venture between Inlet, Broadridge and Google Incorporation
• Implement QA methodologies for Digital mail on US/Canada Post Platform & Output Services
• Built QA Program Strategic planning & execution -Develop Project Test plans, Estimations, End to End System Test strategies & Resources estimation on multiple projects under Project portfolios
• Co-ordinate & lead the testing efforts of multiple applications projects executed from near shore(Canada), offshore(India) & cross-functional project teams (Fluent & Proxy)
• Led & supervised FTEs and Consultants resources in Onsite-Offshore delivery model Peak Team size =10+
• Successfully built an offshore functional team at Hyderabad, distribute the workloads, progress track
• Daily/weekly/Monthly Status Reports dashboards for Senior Program Stakeholders and Directors
• Release management. Established Entry/Exit & quality criteria & Statement of work review
• Risk & crisis management
• Vendor management for external clients & Interviewed candidates for Team onboarding
• Implemented PDF/AFP comparison tool & Process Improvement & Regulatory compliance
• Successfully established & overseeing implementation of Test automation tool strategies for Fluent APIs execution using QTP/UFT & SOAP UI tool
• Agile/Hybrid/Waterfall Testing management
• Establish KPI/Metrics to measure the testing process within the program & Agreed deadlines
• Governance - Implement testing processes, enforces compliance, standards &Internal/External audits
• Facilitated Data migration activities for 1.5 M user base, Informatica ETL tool workflows. Data Mapping and Metadata testing
• Testing Strategy for Output Services Financial, Retail & Investment Banks clients for client mailing applications. Factory controls, Machine 2D, Window 2D, Full service IMB, Edge Key Line for USPS (United States Postal Services) mailing standards
• Factory floor checkout & Post Implementation review. Program Audit trail
• Established QA processes & engagement between O/s and QA department
• Digital Mail platforms applications testing - Print & E-Delivery documents conversion to digital for Financial clients and Proxy voting shareholders
• Fluent - single Digital platform for Bank/Brokers dealers and Financial clients to manage transactions and documents for their retail and financial institutions accounts with single sign-on
• Test Driven Development. 50+ APIs execution using POST/PUT/GET/DELETE, HTTP methods
• Implement strategies for Automation Frame work for automating all APIs, reduced manual Testing turnaround
• Extensive back end validation using Oracle Database
• System Testing for Cloud based Digital Mail applications
• Established Onshore/Offshore model delivery for Fluent & single point of contact
• Implemented Testing Best Practices & contribution to TCOE - center of excellence

Application Environment: Java, HTML, HP ALM- Quality Center v11.0, TSO Mainframe v7.0, AIX v 6.1, Linux, Unix, Oracle 11g, Rest API, SOAPUI, Microsoft One Note 2010, SOA, Putty, IP switch Professional, Informatica, File this Fetch (Documents provider), FileZilla, JSON, XML, Visio

Confidential, New York

Senior Test Lead/Onsite Coordinator

• Sr. Onsite lead & coordinator, managing portfolio of projects and coordination with multiple resources ~ peak team size 18 at Onshore/offshore (India)
• QA for client reporting applications in Test & Production environment
• Extensive understanding & performed testing of upstream and downstream for Wealth & Asset management applications, complete trade life cycle and flow of data between the systems
• Mutual funds, Equities syndicate Trades order entry trading. Trade and settlement dates
• Testing for Accounts, Holdings & Activity for different type of accounts for Ultra and High network clients as part of Morgan Stanley & Smith Barney collaboration
• Developed and managed Test execution for 1500+ Test cases monthly for 16+ worskstreams (Fixed Income, Equities, Options, IRA, Mutual funds, Bonds, Global currency, Holdings, AI & Managed Futures Etc. securities for Private and Global wealth managements clients) for Active Assets/Business Scape/BSA/IRA accounts types & Portfolios
• Interaction with BA’s & SME’s (Subject Matter experts) & IT for Business Requirements gathering Architectural design, Wireframe review, Change Controls Board meeting & Release management for multiple financial products & back office systems
• Collaborated with Account Services, Balance & Control, Cashiers, Margin, Money Market, Mutual Fund, Fixed Income, Retirement Services, Statements/Confirms/Return Mail, and Operations teams to facilitate and scribe operation guide reviews for 16+ worskstreams determining data points validations & conversion for the retail & investors clients
• Continuous support to UAT & large business groups (upstream and downstream /data providers)
• Review & creation of Functional Test Strategy, Test Estimates, Master Test Plan, Testing Milestone plan, Test scenarios, Test cases, Test data management & Test summary reports based on implementation sequence for functional and non-functional testing
• Conducted Testing deliverable walkthrough, Projects statistics, Defects Post Mortem Analysis sessions with Senior Executive & Programme stakeholders and ensuring sign off
• Status reporting including daily, weekly & monthly execution report
• Monthly testing strategy deck presentation to all the project stakeholders describing about the test strategy & planning for a month for Test delivery
• Facilitated &Scribed Daily defect call with Dev/OPS/Senior Executive/Business Sponsors/Program Directors/PMOs for Defects reporting tracking & management of new and outstanding defects till closure. 500+ defects quarterly
• Automate the Statements Balances validations for Monthly, Fiscal & Annual statements using QTP
• Built QTP Automation framework requirements for Statements Portfolio projects
• Responsible for all escalations to the management & project team
• Day to Day planning of tests for Offshore delivery teams and ensuring on time delivery as per plans for all phases of projects. Resourcing Estimates
• Daily support to offshore teams and review of offshore deliverables and provided feedback for improvements. Daily Offshore calls conducted and frequent night support to overlap time
• Knowledge transitions of applications to offshore delivery teams and documents knowledge transfer documents
• Identify and execute risk and mitigation strategies. Risk based Testing and business acceptance
• Functional, Regression, White & Black Box, E2E tests Smoke/sanity for all critical functionality business functions
• Performed UAT on AML (Anti money laundering) applications for New account opening flows
• Production Support - Post deployment
• Knowledge on CCAR applications

Application Environment: On demand (PDF Storage Tool), Teradata SQL 13.0, Mainframe, Quality Center, GUI, QTP, Desktop, Client server, Java, .NET & Web services applications, XML, MF /Equities trading systems

Confidential

Software QA/UAT Lead Analyst

• On Deputation for United Kingdom & French based clients, ‘’ Cooperative Financial Services’’/ ‘’Lloyds TSB’’, ‘’Barclay Card’’ & ‘’Boots’’
• Mainframe Testing for Visa card Updates and Master card (ABU) updater for Card Acquirer and Issuer systems for Card Payment Programme
• On-Line real time Applications Tested for Global Money transfer & Foreign Exchange Trading systems
• End to End, System Integration Testing, User Acceptance Testing for Lloyds TSB & CFS for retail & online banking accounts and loan products - banking user swim lane flows from Account opening, Funds flows, and closure. Sales Interview
• Performed Live and Usability Testing for 2 Weeks for Print and Scan and SISHF (LU&T) at Bristol
• Proactive Interaction to follow-up with 3rd party providers, Banks, Vendors, PMOs, Business and Technical stream leads on complete Testing & defect management and issue resolution
• Performed Web based Ecommerce Testing in QA, UAT and Performance Testing for Boots.com
• Reduced defects resolution turnaround time & gained client appreciation & recognition on finding critical Interfaces and systems integration defects

Application Environment: Chordiant, J2EE, Mainframes, HP Quality Center, .NET Framework, XML, SOA, Cobol, JCL, DB2, VSAM, File AID, TSO, ISO/ISPF, Web, Visual Basic