TECHNICAL SKILLS:

SDLC: Agile (Scrum), Agile (Iterative), Waterfall, Commercial off the Shelf (COTS) development process on Lean Six Sigma and Business Process reengineering (BPR) and improvement, Rational Unified Process (RUP)

Tools: Rally agile tool, MS Project MS Excel, MS Word, MS Visio, MS PowerPoint, IBM WebSphere 8.5 Data Stage Tool, data Migration, JIRA, Bugzilla, Team Trak, HP Quality Center, UML, Optimal Trace 5.0, Snag IT 9

Process and Procedures: Good Clinical Practice (GCP), 21 CFR Part 11, HIPPA, Public safety standards and process and procedures, State and Local City Governments process and procedures, Healthcare and Pharmaceuticals related Standard Operating Procedures (SOP)

Database: Oracle, MS SQL Server 2000, MS Access, AS400, Government Mainframe systems, Mainframe and Oracle based Data warehouse. Knowledge of Data Migration from multiple sources to multiple destinations and also, to a single Data warehouse

Programming Language/Middle Layer/Telephony Systems: Interactive Voice response systems (IVRS), Interactive Web Response Systems (IWRS), Java, J2EE platform, .NET, System Analysis on Web Applications on Angular JS Framework, XML, XSD, Schema, Data Mapping documents creation, ETL process and procedures, Data Migration from multiple sources to multiple destinations and also, to a single Data warehouse.

PROFESSIONAL EXPERIENCE:

Confidential

Lead IT Analyst

• Analyzing and creating business requirements for a budgeting application which keeps track of city's entire k - 12 schools budget.
• Responsible for creating conceptual design documents, mock up diagrams, use case scenarios, Software requirements specification documents (SRS), phase 1 test cases hand off documents.
• Daily interactions with business users, end users, developers and QA testers during software development phase
• Responsible for end to end on screen presentation of all new enhancements to business users before development starts to get their approvals. Also responsible for on screen presentation and walk through of the future enhancements to the UAT testers before UAT testing phase starts.
• Also responsible for first round root cause analysis on various production issues by creating SQL queries on the multiple back-ends and prioritize them on a high to low hierarchy in JIRA.
• Do UAT testing on few SQL store procedures that pull data from multiple sources (DBs) and create reports on the front end for the DOE management. Write complex SQL queries on the backend and run store procedure manually to verify the data.

Confidential

Lead System analyst

• Worked as a system analyst for Confidential on their clinical IT team on agile SDLC environment.
• Worked on gathering requirements, create BRD, wireframes by analyzing and getting clarifications from business end users. Facilitate meetings with business.
• Joined daily scrum meetings and host grooming sessions with the team. Write User stories, Acceptance criteria by using Rally tool based on features and functionalities.
• Created use case and Data flow diagrams using MS Visio and upload them to wiki.
• Worked with UAT QA team members during testing phase, review test cases and test plans documents and approved them, hands on testing experience on user stories- acceptance criteria, answer questions regarding requirements for UAT QA team members.
• Facilitate business approval meetings regarding user stories with Regression QA team and business team to make sure we are building the functionalities as expected by the business.
• By the end of each Sprint, on behalf of the agile team, I have provided a real-time Demo to the business and end users to give a real sense on how future (To-Be) functionalities will work and get their approvals.

Confidential

Lead Business Process Analyst (Public Safety)

• Work under Confidential and NYC -OCEC department on their Emergency Communication Transformation Program (ECTP2) Next generation 911 and new CAD implementations project for NYC FDNY. Participate daily requirements walk through by Northrop Grumman and End Users, FDNY firefighters to make sure new Northrop CAD system meets FDNY’s needs, take notes of any GAPS as well as any new requirements that comes out during discussions.
• Do GAP analysis and write Business Process Improvement documents (BPR) using MS Word and Power Point and send them to upper management (FDNY Fire Chief’s Office) for review/approval. Create use case and process flow diagrams by using MS Visio. Join JAD sessions.
• Create a UAT testing plan and test cases and participate on UAT testing phase as a go to person to answer any question and resolve any UAT testing related issues.

Confidential

Lead Business Analyst

• Under NY State Information Technology Services’ Public Safety cluster, working for Department of Correction’s Account Access Services Department.
• Work on daily, weekly and monthly reports by using Numara Footprints and Snag-it. Business review, policy and procedure review.
• Worked with upper management to gather business requirements and create BRD. Work with state employees to Create and review new account access security grids on their IBM mainframe system for their Parole Department and follow up with Parole dept.’s Assistant commissioner if there is any clarifications needed regarding new security grid.
• Lead a team of 6 consultants on account access department, Setup daily and weekly meeting and provide Account Access Team status to management regarding Account Access Services department.

Confidential

Lead IT Analyst

• Gathered requirements and wrote the business requirement document using MS word and Excel for the ETL process based on third party vendor’s data migration rules, data validation rules, XML Schema's and our data mapping document.
• Use IBM WebSphere Data stage middle layer ETL integration tool to verify data integration rules and validation rules between Oracle Data base (source) to SalesForce.com Cloud Platform (Destination)
• Test ETL integration and validation rules by running end to end IBM Data Stage sequence that has been written by the developers.
• Work with data modelers to validate and verify data model rules. Create Use case and data flow diagrams using MS Visio and Power Point.
• Daily interaction with third party vendors and top executives to make sure my (BRD) business requirement document consistent with their BRD.
• Daily interaction with upper management, development and testing team, provide them any changes on the requirements and gather their feed-backs.
• Worked in an Agile iterative; provided requirements daily progress status to scrum master and project manager using MS Project and joined daily Scrum meeting.

Confidential

Lead QA Analyst /Lead Business Analyst

• Oracle back-end Enterprise Level Content Management system (CMS) and integrated with multiple front-ends application written in java. It is a software-as-a-service (SaaS) E-Learning Higher Education Platform Consist of 16 individual applications.
• Lead QA team consist of 5 QA lead, 3 of them onsite and 2 of them remotely worked from Japan on our English as a second language “akamai” platform for Japanese universities.
• Agile SDLC with gathering requirements, agile QA automation with selenium and eclipse IDE, Java and Java application development
• Worked and communicated with off shore development team. Developed complete business requirements and documented them. Also assigned as a Team Lead for QA Department.
• Wrote business requirement documents for CMS, work on process flow diagram and wireframes using Tele logic System Architect and MS Visio.
• Regular meeting with upper management, update management with day to day requirements gathering, present in release readiness meetings before release with product managers and stakeholders, developers and testers.

Confidential

Senior Business Analyst

• Sophisticated online investment banking system which is integrated with other outside financial firm
• Conducted project kick off meeting with team members to explain roles, responsibilities, deliverables, timelines, assignments and status reporting.
• Wrote business requirements document, performed requirement gathering and analysis, Prepared presentation slides in PowerPoint that was used in JAD sessions.
• Identified opportunities for business process improvement through various meetings with business users and documented the findings. Developed the project plan using Excel and MS Project, Created Process Map diagrams using Visio.
• Agile SDLC with Lean Six Sigma environment.

Confidential

Sr. Business Analyst

• Clinical Trials Management Systems, CTMS provides the top global pharmaceutical companies (Wyeth, Sanofi Aventis) a flexible solution for their clinical trial process. It is a software-as-a-service (SaaS) application.
• Work and communicate with onsite QA and off shore development team to ensure the requirements implementation and work on Good Clinical Practice (GCP), 21 CFR Part 11, and Standard Operating Procedure.
• Created and documented functional and non-functional requirements and Test Strategy Plan for various clinical trial IVRS and IWRS projects for fortune 500 pharmaceutical companies (i.e. Wyeth pharma, Sanofi Aventis).
• Organized and collaborated Business and Functional requirements gathering sessions for developing new (IVRS) Interactive Voice Response system and IWRS functionality.

Confidential

Business Analyst

• Write complete requirements document for multiple integrated application.
• Gathered requirements and business needs through interviews, JAD sessions and surveys.
• Conducted meetings with end users to discuss Enhancement and Modification Request