SUMMARY:

• Working as a Sr. Quality Assurance Analyst with Confidential.
• 7.4 years of progressive experience in Quality Assurance, Test Designing, Manual and Automation Test Execution and delivering quality application to a challenging client like Confidential.
• Extensive knowledge of Quality Assurance standards, methodologies and strategies with better understanding of Software Development Life Cycle (SDLC).
• Expertise in testing Client - server applications as well as Web-based applications.
• Proficient knowledge in Agile methodology.
• Strong experience in creating Test Plans, writing and executing Test Cases, Manual Testing, and automated Test Execution.
• Experience in Developing, Documenting and Executing Test cases manually and generating Automation Scripts using Quick Test Professional and Selenium WebDriver
• Implement wide range of functional testing by various QA Automation Test Framework like Key Word Driven, Data Driven and Behavioral Driven. Testing concept to ensure the code reusability and code maintainability which reduces the script development time.
• Good exposure to various bug tracking tools, such as HP ALM (QC), JIRA, Clear Quest, WEBTRAX, IBM-Jazz
• Proficient experience in Testing tools -QTP, HP Sprinter, SOAP UI, Putty, SQL developer
• Excellent experience in Artifact Management tools- Virtual source safe-VSS, Rational Requisite Pro, Rally
• Expertise testing in all stages of testing, integration testing, system testing, smoke testing, regression testing, new feature testing, security testing, backend testing, user acceptance testing, upgrade testing, GUI testing, installation testing, and configuration testing.
• Experience in using SQL developer to access databases in order to retrieve data in the process of Backend testing.
• Fairly good knowledge in testing the applications on multiple browsers (IE, Firefox, Chrome, Safari) for the purpose of multiple Browser-compatibility testing
• Good understanding with Business Requirement Documentation (BRD), Functional Documentation and System Requirement Specification (SRS).
• Good Understanding of Telecom N/w Topology and different segments of Telecom Industry such as Service Delivery & Billing etc.
• Strong organizational and communication skills
• Strong team player with good interpersonal skills.
• Good experience in handling the Project and People management activities.
• Certified with ISTQB - International Software Testing Qualification Board.

TECHNICAL SKILLS:

IDE/Tools: HP ALM (Quality Center ),JIRA, Clear Quest, Virtual source safe-VSS, Webtrax, SOD (ATT specific tools), Putty, SQL developer, QTP, HP Sprinter, Rational Requisite Pro, Rally, SOAP UI, Selenium webdriver.

Testing Process: Functional, negative, regression, system integration (SIT), acceptance (UAT), security and browser compatibility testing, Modal based testing, web server testing, ITUP

Testing Models: Water fall model, Advance water fall model, Agile Model.

Languages: SQL, Unix shell, VB scripting, C, Java.

Operating System: IOS, Windows XP,97, 2000, Linux(Red Hat, Oracle, Ubuntu),POS Devices iPAD, Tablet, Windows: Signature Capture Device -Ingenico - iSC250, i6850,,Motorola Symbol Scanner - DS6707, iSMP.,Retail Billing System tools(ATT Specific ),CRM - Amdocs Enabler, Telegence, CAS- Credit approval system.

Internet: XML, XSL, HTML, DHTML, CSS and JavaScript

Databases: Oracle 9i, Oracle 10g, MySQL

File Transfer tools: WinSCP

Microsoft: Microsoft word, Excel, PowerPoint

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Technical Engineer

Responsibilities:

• Acting as QA Lead controlling and driving the Quality of the Product.
• Working in User acceptance testing group which is owned by stakeholders of Confidential &T and includes process of creating results that are valuable for END USERs .
• Partnering directly with clients to understand business requirements, and pioneered the creation of a new functionality in the order provisioning system.
• Develop the Test Strategy/ Master Test Plan, Iterative release Test Plan
• Participate in requirement review walkthrough and provides inputs.
• Work on automation of Smoke test, Regression & Retesting scripts for the test application to run them every time after build deployment on QA environment with either new enhancements or defect fixes to eliminate manual effort and achieve the crisp timeline.
• Develop the Test Summary report for Functional test, Regression test, Backend Testing, User Acceptance testing, End to End testing.
• Experience in building and maintaining a Functional and Regression Test suite in HP ALM.
• Perform different types of testing such as full functional, Ad-hoc, Integration, Regression, Positive, Negative, Boundary, System, Back-end etc.
• Create different types of testing documents such as Test Progress report, Test Summary, Defect Disposition Report, Test Analysis Report etc.
• Track and report critical defects onto MS tools such as Clear-Quest, HP Quality Centre, JIRA and on some ATT recommended portals like Webtrax Software Management.
• Involved in getting the environment set up, data set up, device set up (iPAD, Tablets, Sig CAP iSC250, Scanner ) and other essentials required to start testing /execution of project by the client.
• Engagement into issue debugging by going through the front end / back end logs (Putty and WinSCP ) generated by the application under test using Unix commands
• Work on End to end validation of data flow from front end application to the database (and legacy system database) with the help of SQL developer tool using SQL queries.
• Identify, log, maintain working file of defects through defect tracking tool and ensure each bug is resolved that are hindrance to the Project’s GO for production release.
• Establish communication channels, drove collaboration and managed relationships between internal project teams, IT partners, business partners, vendors and client leadership, which resulted in high customer satisfaction ratings.

Confidential

Technical Associate

• As a Test Designer/Executer, handled the Confidential Web applications, used by retail stores to sell the Confidential products & services such as U-verse & I-phone activations, Confidential .
• Designing Test Cases & Test plans in every iterative releases along with evaluating Test results for regression and functional test.
• Handled the review session of test cases and test plan with Business Architects, Developers, Designers, Project Managers and Test Managers.
• Involved in creating and reviewing Test suite in HP ALM (Quality Center )as per BRD’s, HLD’s and Solution papers.
• Created Requirement traceability matrix in HP ALM (Application Lifecycle Management).
• Worked on tracking and reporting of critical defects onto MS tools such as Clear-Quest, HP Quality Centre, JIRA and on some ATT recommended portals like Webtrax Software Management.
• Engagement into issue debugging by going through the front end / back end logs (Putty and WinSCP ) generated by the application under test using Unix commands
• Have done end to end validation of data flow from front end application to the application and legacy system database with the help of SQL developer tool using SQL queries.
• Worked on generating different reports from HP ALM(QC)as per project requirement like Daily Execution Report which included no of Test Cases Per resource, Module Wise Test Status Reports, Defect Status Reports, Requirement’s Coverage Reports.
• Handled tasks of Configuration Management through VSS - Virtual Source Safe for the project’s related requirement documents for e.g. System requirements, Business requirements, High level design, Test scenarios, Review Records, Test Summary, etc.
• Created and executed automation test scripts with QTP
• Managed and coordinated multiple domestic and off shore teams of 30 employees, yielding a more team oriented group and providing better client service.
• Participated in Internal audits conducted by Quality Management Group within the project.
• Crafted and evaluated the invoiced data reports, resulting in better resource planning under “Cost Management and Project Management” model.