SUMMARY:•

• Twelve years of Hands - on as well as Lead/Management experience in software quality assurance in both manual and test automation in waterfall and agile environments.
• Managed QA/UAT team, stakeholders from test planning, execution (defects & status report) to production support.
• Extensive experience in creating test plans, test scenarios and test scripts in ALM/Quality Center.
• In depth knowledge of software development, testing, QA, UAT full life cycle and processes.
• Experience in testing of web application, client-server, database related projects on Windows, UNIX, and Mac O/S.
• Attention to detail, strong leadership and organizational skills and ability to maintain high performance under extreme pressure in a dynamic, fast paced environment.
• Experience in coordinating both onshore and off-shore resources to support the time line for business and technical project deliverables. Experience in testing UI, API, Batch jobs, database and mobile applications.
• Solid technical background, hard-working, quick learner, team player, self-starter with an entrepreneurial spirit and customer service oriented at all times.
• Strong communication skills, team leader committed to the company success, adaptable to its changing needs; multi-tasking abilities while consistently meeting aggressive deadlines.
• Engaged effectively at all levels of the organization including stakeholders, vendors and customers.

PROFESSIONAL EXPERIENCE:

Confidential,Charlotte NC

Project Test Manager

Responsibilities:

• Managed IT QA, business UAT teams and stakeholders on test planning, execution, and production support including functional, regression (both manual and automation), and user end to end testing.
• Provided consulting to participating application and testing teams for test and requirements management.
• Developed test management plans and reports for project including test policies, processes & procedures.
• Managed over other project testing leads, worked with both technical and business teams, project managers, project technical leads, developers as well as with upper management on status reporting and presentations.
• Analyzed system specifications and requirements to determine the necessary complexity of test cases needed to certify the accuracy of the application's functionality and business rules.
• Worked with business, PMs, BAs and developers to review BRD, FSD, code, story, and acceptance criteria and ensure the requirements and designs were translated into efficient test case design and implementation.
• Created test plans, test cases, test scripts; and provided guidance, assistance, coordination on business testing.
• Prioritized and tracked the status of defects through resolution and coordinated the appropriate testing.
• Facilitated partner testing and defect triage conference calls communicating data requirements, test execution status, risks and issues to project stakeholders. Coordinated and drove all necessary defect triages to completion.
• Led QA/UAT test planning, test execution and provided UAT signoff for production.
• Participated in the analysis and risk management of issues raised by the testing teams and business partners.
• Created, consolidated, and analyzed status and metric reports for the team and senior management.
• Identified, documented, tracked defects/test results/status for review, approval and business sign - off.
• Provided project estimations with both level of effort and financial costs for project work requests.
• Provided guidance and training to new planning and execution team members.
• Interviewed and hired test leads and testing team members.

Confidential,Mooresville NC

Test Lead

•

• Managed QA/UAT team, stakeholders on test planning, execution, production implementation and post support.
• Worked with business and IT teams in planning and execution to effectively support commerce and mobile
• Created test strategies/plans for manual/automation testing from business/systems requirements at a project - level.
• Developed business test scenarios, coordinated user-acceptance testing and providing post implementation
• support to business stakeholders and end-users to ensure solutions meet the prescribed business requirements.
• Worked with the POs to review project scope and identify requirement gaps and dependencies.
• Developed test scripts in QC and QTP and perform all types of testing on multiple browsers, O/S and mobile.
• Reviewed and approved QA test plan, scenarios and status to ensure that testing strategies were defined
• and properly executed; tracked defects and reviewed QA test results.
• Worked with business, UX, PM, BA and Developers to review BRD, BSD, code, story, acceptance criteria
• and ensure the requirements and designs were translated into efficient test case design and implementation.
• Worked closely with PO, BA, developer, Ops and vendors to test applications and resolve the issues.
• Led UAT/QA testing, signoff and supported go-live; completed assignments on time with high quality.
• Led middle funnel, bottom funnel, search & navigation functional, smoke and regression testing.
• Facilitated defect triage conference calls communicating test execution status, data requirements, risks and issues.

Confidential,Charlotte NC

S r. QA Engineer

• Managed QA new development team on test planning, execution, production implementation and post support
• Defined test strategies from business and systems requirements; developed test plan and detail test cases.
• Tested the application's behavior against different operating systems (Win2003/XP) and database (SQL server
• 2005, Oracle 10g and DB2); created test data and verified backend database.
• Performed all testing activities including function, Boundary, UAT, regression and system integration testing.
• Reviewed and provided feedback for the business requirements, high level design and detail design.
• Facilitated defect triage and data meetings and conference calls involving data requirements, risks and issues.
• Worked with the development, product management, product architects, business analysts and documentation
• to ensure the requirements and design were translated into efficient test case design and implementation.
• Installed and configured the applications, QA frameworks and test data.

Confidential,Charlotte,NC

S r. Test Engineer

• Defined test strategies from business and systems requirements; reviewed business requirement, high level design, and detail design.
• Developed test plan, traceability, test specification; performed all testing activities including function, UAT,
• regression, system integration, and E2E testing; setup test data and verified backend database.
• Worked with the development, product management, product architects, business analysts and documentation to ensure the requirements and design were translated into efficient test case design and implementation.
• Established and maintained procedures for business requirement, test cases, change requests, defect tracking, version control and configuration management in Document Center, and Quality Center.
• Created and tested business scenarios; identified and tested external APIs; tested UI, API, and batch jobs.
• Designed and acquired the data needed for test cases of unit, function and integration testing.
• Facilitated defect triage and data meetings and conference calls involving data requirements, risks and issues.
• Worked with developers, database and environment team to ensure the data is ready for test.