SUMMARY:

• Over seventeen years IT industry experience: twelve years in system performance testing, automated testing application diagnosis, environment monitoring, five years in software design and development area.
• Very strong team leading, independent and team work abilities, excellent communication and coordination skills, productive and efficient multi - tasking key member.

TECHNICAL SKILLS:

Programming languages: C/C++, Test Scripting Language (TSL), Java, J2EE, Visual Basic 6.0/VB Script, JavaScript, SQL, Unix Shell Programming(Bourne), XML, Groovy

Software Tools: JMeter (2.11-3.1), HP Mercury Tools (Performance Center 9.5, LoadRunner (7.5-12.5), Quick Test Pro 8.0/9.0/10.0, WinRunner 7.6/8.0, Quality Center 9.0/10.0, SiteScope 9.0, HP Diagnostics 8.0), Tevron Product (CitraTest), Compuware product (QA Load), IBM configuration management tool (ClearCase, ClearQuest) and Rational Performance Tester 7.0/8.0, SOAPUI Pro, LOADUI Pro, HermesJMS, Selenium, Rational Team Concert

Unix: Ksh/bash shell, Python, Perl

Windows: Microsoft office

DataBase: Oracle 9i/10g/11g, SQL Server 2008, DB2, SQL Developer, Dbvisualizer

Hardware Platform: SUN Solaris, Windows XP/7/10, Windows NT

PROFESSIONAL EXPERIENCE:

Test Engineer

Confidential, Northern Virginia

• As the key performance technical lead to c omplete performance testing plan, business scenarios, test cases, HP Performance Center scripts for the healthcare applications.
• Developed and managed the test framework for automated performance testing with HP ALM.
• Performed the application performance issue root cause analysis with the application profiling tool (Wily Introscope).
• Completed deliverable Application Performance Monitoring/Engineering plan documentation.
• Acted as HP Performance Center (LoadRunner) administrator. Built and maintained dashboards, components and license. Managed users, groups and projects. Integrated other automated test tools and components (test requirements, test scenarios, test cases, test scripts, test conduction, test results, defects, etc.) with HP ALM.
• Created automation test script and performed regression test with HP Quick Test Pro and Selenium.
• Designed the application performance monitoring dashboard (SLA violations, response time, total volume, failed transactions).

Performance Engineer

Confidential,Northern,Virginia

• Accomplished various application performance testing (stability, scalability and reliability testing), application analysis and monitoring for multi-application at the agile environment.
• Created and maintained performance testing framework, implemented application performance data metrics web dashboard with Perl script.
• Performed patches and upgrades in the pre-production environment with minimal downtime to users. Achieved installation and deployment of hosts, software/services, patches, etc.
• Recommended performance test strategy, estimate work effort the testing engagement.
• Planed performance testing for multi-project, analyze results to identify performance bottlenecks.
• Completed baseline performance test, stress load test, side by side performance comparison test on multi-protocol applications: Rest & SOAP webservice, HTTP web application, IBM WebSphere Message Queue.
• Monitored the application performance through AppDynamics, WebLogic console.
• Run the test summary result presentation to the management people.
• Managed performance test tasks, status and results through JIRA, Confluence and other Atlassian suite of tools.
• Utilized appropriate commercial and open source load test and capacity planning tools to support different performance test tasks (HP LoadRunner, SoapUI Pro, LoadUI, JMeter, HermesJMS and Groovy).
• Compared transaction response times between different trade service transaction paths. Generated transaction performance detail graph with Perl script and Gnuplot.
• Reviewed and evaluated complex test specifications, test results and implements corrective action as needed
• Integrated load test open source tool LoadUI with Continuous Integration tool Bamboo.
• Accomplished collecting WebLogic server statistics by developing Unix/Linux shell script, Python script WebLogic scripting (WLST), cron job.
• Created application Performance Budget Diagram to diagnose transaction processing time at different level tier components (SSL, Load Balancer, WebLogic Server, Application Server, Database server).
• Managed/Configured pre-production environment: application/web servers, oracle database servers, middle-tier component services. Work with enterprise system administration and development teams, DBA to correlate system events.
• Created Splunk queries to collect, analyze daily transaction volume and triage data. Defined alert policy for key transactions and servers.
• Monitored the server resource metrics data (CPU load, memory usage, heap free size, garbage collection, threads, jdbc connection, etc.)

Automation/Performance Tester

Confidential,Washington

• Identified and defined non-functional requirements for Veteran Affair (VA) multiple applications: eBenefits Portal, My HealtheVet (MHV), Veterans Relationship Management (VRM), and Federal Case Management Tool (FCMT).
• Created and maintained the Requirements Traceability Verification Matrix (RTVM) that maps test methods and events, test scripts, scenarios, and test results to the requirements and artifact changes.
• Converted business process into Test Scenario and Test Case, created performance test plan, developed automated Test Scripts, established baseline benchmark for performance test, and evaluated system performance under load/ volume tests.
• Conducted various performance tests (load, stress, reliability, server tuning), generated performance metrics summary report, presented identified performance issue to development counterparts, assisted development team to analyze the root cause, and provided recommendation.
• Created automation test script and performed regression test with HP Quick Test Pro and Selenium.
• Managed and reported progress status on the System Development Test (STD) activities, Integration Test, and Performance Test.
• Utilized IBM Jazz tools (Rational Team Concert, Rational Quality Manager, and Clear Case/Clear Quest) to develop defect report, project documentation, test resource management, and Web Service analysis.
• Maintained HP Sitescope by acting as Administrator, implemented node addition/deletion, monitor configuration, monitor deployment & troubleshooting.
• Utilized automated and open source software tools in the testing process (Rational Functional Tester, SoapUI, Rational Quality Manager, RequisitePro, and ClearQuest).
• Supported different projects eBenefits, My HealtheVet (MHV), Veterans Relationship Management (VRM), Federal Case Management Tool (FCMT), Veteran Tracking Application (VTA) performance testing by analyzing system requirements.
• Completed upgrade of the HP LoadRunner application, created load test scenarios/test cases; developed performance models, and conducting performance testing; generated Performance Testing artifacts from LoadRunner and associated reports; and developed and validated HP LoadRunner scripts with dynamic data correlation.
• Conducted automated and manual testing on Web-based and Microsoft Dynamic CRM applications.
• Accomplished automated test scripts; managed test data/resource with RQM (Rational Quality Manager), and completed side by side testing on Legacy and MS CRM applications.
• Developed deliverable documents of Master Test Plan, Performance Test Plan, Regression Test Plan, and 508 Compliance Test Plan.
• Accomplished Functional test scripts document, managed with RQM (Rational Quality Manager); and tracked defects status in Rational Test Concert.
• Accomplished delivered documents of Regression Test Plan, Performance Test Plan, and Regression Test scripts.

Confidential

Senior Systems Analyst

• Provided the Independent Verification and Validation (IV&V) methodology performance and automation support for United States Food and Drug Administration (FDA) MARCS project.
• Acted as key member interface with project manager to do project planning and cost estimating, develop deliverable documents of Master Test Plan, Non-functional Supplemental Requirement, individual application Test Plan Addendum, Test Case Specification and Test Report.
• Responsible for analyzing system requirements in response to business requirements, risks, and costs; evaluating, selecting, verifying, and validating the systems software environment.
• Achieved environment and servers monitoring and performance optimization. Integrated automation test tool HP QTP with Continuous Integration tool Bamboo.
• Led to identify system deficits and recommend solutions to correct existing problems and enhance comprehensive customer service.
• Drove Performance Testing Strategy, Tools and Execution of solution in agile environment.
• Support in application/web analytics, conduct performance measurement, analyze web site usability statistics and report performance metrics to customer.
• Performed quantitative and qualitative analysis to support application/web site operations and strategy development.
• Experienced in project planning, cost estimating, internal/external teams coordinating.
• Assigned and supervised team members for performance and automation test tasks: requirement analysis, business process creation, test data and environment preparation, regression/load test scripts development, test scenario design and build up, test conduction, test result editing and test report deliverers.
• Conducted legacy system baseline performance measurements, establish benchmark data and evaluate application performance with the baseline statistics.
• Interfaced with development team to accomplish comprehensive root cause diagnosis across problem categories (network, application environment, hardware, application source code, etc.) in Java Ajax application
• Provided performance test summary report with statistic graphs and charts, make recommendations, and perform presentation to client management team.
• Extensive Utilization of performance and automation tools (HP Quick Test Professional, HP Performance Center, Selenium, HP Quality Center, and SOAPUI).
• Utilized capacity planning tools (HP J2EE Diagnostics, HP Sitescope) to monitor/diagnose application performance issue and provide performance metrics reports.
• Experienced in security testing, such as PKI, SSO, and Authentication/Authorization.
• Experienced in 508 compliance testing with JAWS and AMP tools.

Confidential

Senior Systems Analyst

• Provided the Independent Verification and Validation (IV&V) methodology performance automation support for United States Patent and Trade Trademark Office (USPTO).
• Finished documentation of test plan, test metrics, test cases specifications and test reports.
• Analyzed system requirements, created business processes (test cases), set up environment, conducted performance tests and analyzed tests result.
• Enhanced system performance based on evaluation of application/web usage, customer feedback, and continuing analysis of changing use patterns for a variety of applications.
• Equipped with statistical analysis, participates in developing operational plans. Works with other teams to plan, direct and coordinate the implementation and execution of approved policies, programs, and services concerning USPTO web systems.
• Took responsibility of integrating hardware and software components, monitoring and fine-tuning performance of the systems and systems environment;
• Developed regression test scripts frame work (Test Library Architecture, Data- Driven, Keyword-Driven, Hybrid) which included Main Script, Driver Scripts, Environment variables, Library files, Functions, Test Data parameterization.
• Conducted comprehensive diagnosis of software/hardware performance based on performance and utilization data statistics. Performed capacity planning, implemented, and recommended system changes to improve overall system performance.
• Extensive Utilization of automation Tools (Quick Test Professional, LoadRunner and SiteScope) to do test scripts development, Load/Regression tests conduction, Server/Network statistics monitoring, result analysis and report editing, deployment meeting briefing.
• Accomplished application monitoring tools (HP LoadRunner/SiteScope and J2EE Diagnostics) installation and configuration.
• Utilized open source automated test tools (JMeter and SOAPUI) to do test supplemental (HTTP and Webservice protocols).
• Utilized HP LoadRunner to do performance testing on multiple protocols (Http Click and Script, Ajax, Oracle, Webservice, Winsock, RMI-Java) for varies application test requirements.
• Extensive utilization of SQL queries to select, view, update, insert and delete data in Oracle and SQL server database.
• Extensive used of test management tools (ClearCase/ClearQuest and Quality Center) for managing test events, tracking defects and maintaining requirements, test cases, TSL scripts, VBScripts and other test documents.
• Broke down comprehensive problems into smaller pieces and solved them in efficient methods.
• Assisted project testing with other vendor products or methods (CitraTest, QA Load, Terminal Server and IBM performance tester).
• Customized different scripting (TSL, C and VB script) methods in a dynamic fashion where this code can be reusable.
• Trained people from different branch office with Automated/load test tool knowledge: data-driven and correlation, automation development efficiency, maintainability and reusability.
• Analyzed test requirements (created by UML), created business processes (test cases), set up environment and prepare test data.
• Worked on varies protocols (Http/Html, Oracle, Siebel, Webservice, Winsock, RMI-Java) and technologies (TSL, C, Java, XML, Java Script, Visual Basic, VB Script, SQL) for web, Java application test requests.
• Utilized SQL queries to select, view, update, insert and delete data in Oracle database.
• Implemented test automation and test management framework.
• Coordinated with the Middleware and Capacity Planning teams to ensure the validity of each load test.
• Utilized test management tools (Test Director, Quality Center) to do defect tracking, test events management, documentations, scripting and test data maintenance.