Associate Software Engineer Resume Englewood, CO - Hire IT People

SUMMARY:

Recent Confidential graduate with a background in claims is seeking an entry level position in the Information Technology field.
Consistently recognized for technical troubleshooting skills used to rapidly resolve challenging but not severe, technical issues within my current job classification.
Quickly learn and master new procedures and methodologies; equally successful in both team and self - directed settings; and is currently learning different programming languages and testing methodologies.

TECHNICAL SKILLS:

Systems: Windows 2000/XP/7, Mac OS, Mainframe

Databases: Microsoft Access, SQL

Languages: Visual Basic, C#, Python, Java

Software: MS Project, MS Visio, MS Office, MS Access, SQL, Squish, Linux

PROFESSIONAL EXPERIENCE:

Confidential, Englewood, CO

Associate Software Engineer

Script automation test procedures using different tools to test beta labels for satellite television receivers.
Experience with tools such as SQUISH with python language in a QT framework, STB-Tester, OCR focused automation suites.
Agile Development environment using bug tracking tools such as Jira and ALM.
Creating new projects based on user needs or logged bugs.
Creating sprints after gathering requirements from customers and determining how long the sprint will work.
Logging bugs in JIRA that are found while testing new software labels, whether automated or manual.
Creation of information pages within Confluence as a knowledge repository for other people to review processes and procedures.
Minor administrative roles in SharePoint.
Some programming with C# in Visual Studio 2013

Confidential, Denver, CO

Contract Associate

I worked as a contract associate who uses a program called Recuva in order to create hyperlinks of PDF blueprints to referenced pages within the blueprints.
This is a start -up company and I was often consulted on different technical and software questions in addition to my current role creating hyperlinks in PDF's.

Confidential, Denver, CO

System Analyst

Representative,

Review claims through our West Host Sirf Team and research to see if we have received our requested medical records.
Frequently participate in the implementation and testing of new methodologies and procedures as they relate to our department.
Acted as operations expert for the department on several occasions.
Use of mainframe systems to check pricing of claims, adjustments, and duplicate logic on claims.
Took calls from both members and providers to review claims /that were either not processed correctly or rejected in error.
Handled Excel spreadsheets to log issues as well as incoming and outgoing faxes as well as keeping track of imaging numbers.
Helped to establish new imaging processes for our department as well as working on developing a relationship with our in-house scanning department.
Use of WGS and Star mainframe systems as well as Call-Care Browser to review claims history, customer logged calls, and queue volumes of other associates to that work can be assigned to other reps as needed so that volume levels were maintained.
Collaborated on the revision of our current excel macros
Test new programs or procedures to find specific details missed in the general training
Handled many questions on processes and procedures
Establish and document processes to help with the reduction of inventory.
Provided technical directions in the set-up of our dual monitor systems for associates who worked from home
Continuously put on special assignments because of my ability to adapt to new situations and directional guidelines with minimal supervision.
Collaboration in establishing new department guidelines that usually have a 75 percent in the efficiency of the work that is produced by the department.
Much of the collaboration that I was involved in was due to my knowledge of workflows and how they relate to the actual field work.

We provide IT Staff Augmentation Services!

Associate Software Engineer Resume

Englewood, CO

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship