PROFESSIONAL SUMMARY:

• Nearly 8 years of proven experience as a Quality Assurance Analyst with 3 years of experience as a QA Lead.
• Experienced in all phases of Software Development Life Cycle (SDLC).
• Adept at manual and automation testing in Client - Server and Web based applications.
• Expertise in Agile methodology with Scrum Process for the product development.
• Defined On-board training process for new resources by documenting the entire end to end workflow which is used for reference by the End Users, Developers, QA team and across different departments.
• Proficient in analyzing Business/ System Requirements documents and Use Cases.
• Expert at reviewing User Stories, Use Cases, Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) and preparing Test Plans, formulating Test Strategies and creating test cases.
• Expertise in preparing/maintaining Requirement Traceability Matrix.
• Worked on Rational Tools. Tested software for the Cancer treatment radiation machines.
• Experienced in Insurance suite products like Guidewire Policy Center and Billing Center and with other proprietary insurance applications.
• Extensive experience in Issue tracking and bug reporting tools like JIRA, Clear Quest, Bugzilla and Quality Center.
• Experienced in back-end testing using SQL queries, generating reports to ensure Data Integrity and validate business rules.
• Development and Testing experience in Java and some understanding of OOP concept.
• Extensive experience in planning, writing and executing test cases for GUI testing, Functionality, Regression, Integration and User Acceptance Testing.
• Understanding of QA testing methodologies and QA life cycle.
• Experience in Data Migration and Web Service Testing.
• Worked on different backend systems like Telegence Biller, Customer Account Management (CAM), iGate middleware involved in IVR implementation.
• Involved in writing SQL queries to verify data from File to Stage and Stage to Source (Target) and also to verify report values.
• Performed Full Load and Incremental Load Data Validations.
• Prepared and documented the entire workflow (front end and back end functionality/behavior) for the major workflow/process of the company.(Like a reference book for all the stakeholders for set of interdependent applications).
• Good experience in coordinating & training an offshore team .
• Solid and sound communication, organizational, interpersonal skills. Hands on experience mentoring/guiding new project members. Strong team player.

TECHNICAL SKILLS:

Web Technologies: HTML, XML, JavaScript and Core Java, VBScript, WordProcessXML

Operating Systems: Microsoft Windows (XP and Windows 7), UNIX

Testing and Tracking Tools: HP QTP, HP QC/ALM, Itko LISA, JUnit, Atlassian JIRA, Ranorex, SoapUI, IE NetRenderer, Confluence, Rational Clear Quest and Rational Quality Management, Rally.

Databases: SQL Server 2008, Oracle 10g

Modeling tools: MS Visio

Other Tools: Toad, MS Visio, Eclipse, Putty, WinSCP

PROFESSIONAL EXPERIENCE:

Confidential

Verification and Validation Engineer

• Responsible for executing, updating and writing verification test procedures to test hardware and software, record software defects, record objective evidence of observed results, install and calibrate lab equipment.
• Used IBM Rational Clear Quest as a defect tracking tool.
• Used IBM Doors to create, maintain, execute and update user and design verification protocols.
• Performed extensive and thorough GDP (Good documentation practices) on several verification documentations by changing, updating and rewriting design verification protocols to ensure FDA compliance.
• Assign and review DVP’s to validation engineers for formal verifications and Dry runs.
• The project involved working within the QAIS group to support and review computer system validation, instrument validation related deliverables, change control, CAPA and deviation procedures.
• Monitored Investigation and preventive actions (CAPA) on products that fail to comply with protocol specifications.
• Conduct formal and dry runs iterations.
• Training new hires to get familiar with lab equipment, software and testing policies.
• Help team as needed during test cycles.
• Set up different environments for testing by reimaging PC’s and Servers. The task also included configuring hardware, software and networks.
• Conducted User Acceptance Testing (UAT) to make sure that all the user requirements are catered by the application.
• Assigned to lead work on legacy systems to test and detect issues related to customer complaints and internal audit.
• Isolated many critical bugs in the design and recorded procedures to recreate them.
• Created and executed DVPs (Design Verification Procedures).
• Worked with several medical devices (such as Capnostat Sensor Module, Patient Data Module, TRAM module, SPO2 Simulator, Vivid ultrasound, Ablation Device, CardioICE Trackball, CARTO, CLab Play, Intelligent TouchScreen Unit, Patient Simulator, EKG, temperature sensors and Blood pressure devices) with primary focus on EP and Hemodynamic recording.
• Analyzed traceability between the system requirements and test cases for accuracy and completeness.
• Performed Calibration and Preventive Maintenance (PM) on several lab equipment’s.
• Generated Validation Summary Report (VSR) to summarize the overall testing effort.

Worked as part of a cross-functional project team with Program Management, System Engineering, Design Engineering, Hardware and Software Development, and lab personnel.

Associate Project Manager

• Involved in the development of an Android, iOS based applications for sports related project.
• I managed offshore team comprising of Developers and Testers.
• I conducted the Daily scrums with them, at 10.30 pm. Those scrum notes were shared in a separate scrum/meeting (the following morning) with the Project Manager and other stakeholders based here in the U.S.
• I also planned the distribution of the work load for the Testing resources based both in the U.S as well offshore(India).
• Involved with Test case reviews for both the Verification and Validation phase.
• Worked closely with the business partners in creating cost effective solutions by analyzing business requirements.
• Created project charters and project plans and maintained issues and risk logs, provide timely status reports to the management and business partners.
• Assisted Project Manager and Application Supervisors in managing the overall application portfolio.

Software Test lead.

• The scope of responsibilities ranged from facilitating training of operating machines for the team.
• Test planning - Assisted SQA manager with hiring new team members, also with identifying timelines and targets.
• Distributing amongst team members writing of test cases (extracting requirements from the Rational Clear Quest tool.
• Dry running the test cases before getting into verification and validation phase.
• Verification phase completed successfully. Signed off ahead of deadlines.
• Validation phase almost nearing completion.
• Executing, Logging and Tracking issues with Rational Quality Management.

Environment: Windows XP, Firefox, I.E. 11, MS Office 2007 Suite, Java, XML.

Quality Assurance Software Engineer/Test Lead

• Analyzing Business Requirements, Functional requirements and User Scenarios/stories.
• Test planning and getting it approved from the SQA Manager
• Working closely and in tandem with the BA and the Developers as per the timelines set by the Project Managers.
• Using Ranorex (Automation Tool) --- Developing manual test scripts and identifying Automation test cases for running them on Ranorex for different testing scenarios
• Worked on 17 projects, in Agile environment, prepared comprehensive test cases for each project and got them validated from the End Users.
• As a test lead assisted SQA manager in the Daily team scrums and the Project scrums.
• Identifying potential issues for regression testing
• Identifying the test cases fit for Automation testing
• Executing, Logging and Tracking issues with JIRA
• Participating in the Bug Scrub meetings comprising C.T.O., Project Managers, SQA manager, Developers, Business Analysts and other QA team members.
• Setting up sign off criteria as per the timelines set by the SQA manager.
• Prepared release notes and test data for the User Acceptance testing
• Documented the Functional and Non-functional testing conducted on different browsers. IE Net Renderer and manual testing conducted for Browser Compatibility testing.
• Imparting training to both the off-shore testing team and the new resources’ on-boarding
• Prepared and documented the entire workflow (front end and back end functionality/behavior) for the major workflow/process of the company. (Like a reference book for all the stakeholders for set of interdependent applications).

Environment: Windows XP, I.E.9-11, MS Office 2007 Suite, Ranorex, Java, XML, WPML, Atlassian JIRA IE NetRenderer.

QA Analyst

• Analyzed the Business Requirements, Functional requirements and User stories.
• Prepared the test plan and designed detailed test cases according to the product backlog.
• Used Agile methodology (Scrum, Bug Scrub) to ensure the new features meet the customer requirements and acceptable quality assurance standards.
• Performed Sprint level testing, Functional testing, System Integration, and regression testing.
• Participated in the meetings, prepared reports and other supportive documentation to contribute to establishment of standards and procedures for software testing.
• Developed Manual test scripts for different test scenarios covering all aspects of project functionality using HP Quality Center.
• Created and executed manual test cases using Quality Center and reviewed test cases developed by other testers.
• Performed Root Cause Analysis for all the assigned issues for existing functionality.
• Executed the test cases, recorded the results and documented defects, questionable functions, as well as inconsistencies in software program functions, outputs, online screens and content.
• Tested various major functionalities like Policy Submissions, Policy Changes, Renewals, Re-Instates, Rewrites and Policy Cancellation.
• Tested Policy Center interfaces that integrate with other external systems and services like Authentication, Rating Engine, Insurance score and Motor Vehicle records retrieval, Cell phone applications etc.
• Defects found during testing were logged and tracked using Jira.

Environment: Java, XML, Atlassian JIRA, Windows XP, MS Office 2007 Suite, MS Visio, GuideWire PolicyCenter, BillingCenter, Android systems

QA Analyst

• Analyzed the System Requirements, Functional requirements and Business Requirement Documents.
• Involved in the development and implementation of Test plans, Test cases, and Test data and Test scripts according to requirements in the Use Case and Requirement documentation and Test execution on both Test Environment as well Production Environment.
• Created Test Cases by analyzing test requirements for acceptance, functional, integration and system testing.
• Attended meetings with Business Users, Business Analysts, and Developers.
• Executed test cases, logged defects, retested and closed the defects after dev fix.
• Used ALM - Quality Center for writing, executing test cases and managing defects.
• Analyzed and tested applications for compliance with HL7 and EDI transaction formats
• Used ALM - Quality Center 10.0 to manage defects and link them to test cases.
• Used agile methodology in order to expedite the communication of frequent changes in the application.
• Maintained Traceability Matrix to ensure all conditions are covered in the Test Cases.
• Worked on verification of HL7 messages (A, P and M messages).
• Executed regression test cases in itko LISA.

Environment: SQL Server 2008, ALM - Quality Center 9.0, Itko LISA, MS Office Suite, JavaScript, HL7 Editor

QA Engineer

• Attending requirement reviews and understanding the requirements.
• End to end call flow testing of different modules involved in Interactive Voice Response system.
• Design and execute the Test Plans and Test cases using User Stories/Business requirements. Performed Sprint level testing, Functional, Systems Integration Testing and Regression Testing.
• Going through the peer review process to identify static defects.
• Good Experience in Agile methodology with SCRUM Process for the product development.
• Prepared and provided status summary reports to the management on system status, system changes, problems and potential impacts.
• Preparing System test Plan for Call Routing Systems.
• Preparing System test Cases (Functional, Negative, Boundary, GUI, Interface, Regression, Database saving) Using HP Quality Center.
• Reviewing Test Cases of other Team members.
• Used Empirix Hammer tool for generating test calls and verifying call routing.
• Experience in coordinating testing effort, responsible for test deliverables, status reporting to management, issue escalations.
• Created test data using HP Quick Test Professional.
• Scheduling Peer review, to review the work products created during the Project life cycle.
• Verifying the ST entry criteria before starting the project.
• Test case execution.
• Run SQL queries to check Database transaction.
• Used UNIX commands to check the live logs and archived logs.

Environment: Oracle 10g, XML, HP Quality Center 10.0, QTP 11.0, Windows XP, TOAD, SoapUI, MS Office 2007, Telegence, UNIX