Associate Applications Analyst Resume Boston, MA - Hire IT People

TECHNICAL SKILLS

EMPLOYMENT HISTORY:

Confidential, Boston, MA

Associate Applications Analyst

Responsibilities:

Participate in the definition, design, testing, and implementation support for the new and existing software and software enhancements for the Confidential.
Work with end users and stakeholders of applications to define business needs, prepare detailed functional requirements and specifications, work with software developers on design and functionality, write test plans and test software, support implementations, compile and analyze data, troubleshoot and analyze system issues while following the project management lifecycle in accordance with Partners standards
Participated in the implementation of Epic’s Revenue Cycle go live at MGH by implementing software solutions to new workflows and processes and assisting with the design of the HL7 interface to and from Epic and EDIS.
Provide ongoing support and customer service while serving as a resource on department projects.
Prioritize and manage several projects at once while utilizing effecting organization and communication skills

Confidential, Westwood, MA

EDM Applications Specialist

Responsibilities:

Implement and install Confidential module to CORE team members at hospitals around the country
Identify the business requirements of doctors, nurses, and all users to complex application functionality
Analyze hospital work flow to make system recommendations based on best practices
Attend company training sessions in order to have a thorough understanding of the complete integration of the Confidential system
Conduct new - hire trainings
Respond to and resolve customer concerns and service issues

Confidential, Boston, MA

Administrative Assistant

Responsibilities:

Provided administrative support to all physicians and personnel in department
Created and executed complex administrative duties in preparation and completion of fiscal and administrative projects including department’s awarded grants application and progress reports process
Responsible for office operations including, correspondence, scheduling, planning travel, managing calendars, maintaining office inventory, responding to inquiries, triaging and routing calls, maintaining and updating contract database, billing