SUMMARY:

• 8+ years of experience in Functional/manual Testing Software Quality Assurance of Web and Client/Server applications.
• Extensive Knowledge of Quality Assurance methodologies and strategies with good understanding of Software Development Life Cycle (SDLC).
• Experience in Black box, Functional, Integration, System, Regression, User Acceptance, Backend Testing, End to End Testing, Usability and Smoke Testing.
• Proficiency in Developing, Designing, Reviewing, Executing, and Preparing Test cases.
• Experience in documenting Defects with high level of detail, accuracy and informative recreation steps.
• Experience in software Verification, Validation and testing methodology.
• Sound understanding of industry standard testing methodologies like Agile, processes, and procedures.
• Attention to detail, ability to effectively multitask and a quick learner.
• A team player with excellent analytical, presentation, communication, interpersonal skills, and problem solving skills.
• Solid understanding of various Financial Systems as it pertains to Test Validation.
• Experienced in testing of GUI, functional, exploratory, usability, boundary, regression, smoke and acceptance testing with cross - browser approach.
• Performed SQL queries for data comparison and validation. Analyze test results, record and track issues/defects; follow through to resolution.

TECHNICAL SKILLS:

Relational Databases: Test Director / Quality Center,, SQL Server 2000& 2005, 2008

Operating Systems: Windows 2008 / 2003, Windows 7

Testing Methodologies: Agile, Scrum, Iterative or incremental, Waterfall model

Environment: s: RxClaims, PAS, ALM, RightFax

PROFESSIONAL EXPERIENCE:

Confidential,Torrance, CA

Systems Test Analyst

• Performed testing of the Business application.
• Helped to facilitate the replacing of the existing legacy mainframe to ALPHA system and its integrated 80+ applications.
• Responsible for driving E2E Test scenarios efforts and in identifying test data for UAT.
• Created Quality Assurance documentation (Test Plan, test scripts, defect reports and analysis).
• Managed the offshore team in regards to Test Case Management, Data setup and Traceability Matrix.
• Responsible for coordinating with the offshore team and ensuring that deliverables are meeting service test team
• Performed integration testing, regression testing in different cycles.
• Assisted QA team with writing Componentized test cases.
• Managing defects in Test environment &perform root cause analysis when required.
• Prepared and reviewed Test approaches / strategies / plan for large scale projects.
• Prepared and executed high level data integration test cases which had major positive impact on business.

Confidential,Ladera Ranch, CA

Systems Test Analyst

• Helped to run the family owned enterprise as a consultant.

Confidential,Santa Ana, CA

Systems Test Analyst

• Responsible for creating end-to-end test plan, executing the plan and managing all activities in the plan to ensure all objective are met and that the solution works as expected.
• Testing the solution for functionality, performance, reliability, stability, and compatibility with other systems/data extracts.
• Responsible for coordinating with offshore and ensure that deliverables are meeting service test team.
• Acted as a liaison between client and technical solutions/support groups, using advanced communication skills to elicit, document, analyze and validate client requirements.
• Actively participated in walkthrough, inspection, review and user group meetings for quality assurance.
• Worked with business users, system analysts, designers and programmers to create and analyze various required project documents.
• Documented defects using HP ALM, and report defects to Project teams.
• Supported QA management with information for issues escalation or concerns.
• Worked concurrently on several projects, each with specific instructions that may differ from project to project.
• Performed Regression and Functional testing on the Rx Claim and Main Frame application.
• Participated in the review and analysis of business requirements, functional specification and design documents to ensure testability; reporting of gaps/discrepancies.
• Maintained Quality Assurance documentation (Test Plan, test scripts, defect reports/analysis).

Confidential,Irvine, CA

Systems Test Analyst

• Worked with Team Foundation Server (TFS)
• Responsible for developing and executing formal test plans to ensure the delivery of quality software applications.
• Involved in test planning, writing test cases/scripts, creating reusable test data, test case automation, and test execution.
• Defined and tracked quality assurance metrics such as defects, defect counts, test results and test status.
• Collected and analyzed data for software process evaluation and improvements, and integrates them into business processes to address the business needs.
• Documented all problems and assisted in their resolution.
• Participated in the delivery of quality process training to technical staff.

Confidential,Torrance,ca

Systems Test Analyst

• Executed software test plans, created and executed cases and scripts to uncover, identified and documented software problems and their causes.
• Mocked up interface data to test incoming and outgoing output files’ data integrity.
• Used SQL statements to validate test results.
• Worked deligently to complete testing and set the release to UAT(User Acceptance Testing) Ready status for the business to complete the testing cycle.
• Tested Honda Web site to verify Web security integrity.
• Attended continuous brainstorm meetings with leads and developers to discuss specific releases.
• Interacted closely with project managers, business resources and developers to discuss various issues dealing with system testing.
• Used the Web Harness to duplicate customer/user interactions.
• Worked as Financial Services Test Lead and as a Manual Tester.
• Created Quality Assurance documentation (Test Plan, test scripts,defectreports and analysis).

Confidential,Santa Ana, CA

QA Analyst

• Involved in the complete Software Development Life Cycle (SDLC).
• Involved in the preparation of Traceability Matrix document requirements for Business Users.
• Produced defect tracking reporting and tracking -Mercury Quality Center 9.0.
• Set up lab environments to conduct testing and reproduce issues.
• This involved tracking, triaging, and updating hundreds of potential defects throughout the testing process.
• Conducted data integrated testing by use of SQL.
• Support identification and resolution of specific issues that could impact successful and timely completion of system Validations.
• Independently provided on-call coverage to diagnose and resolve critical issues in a timely manner during non-business hours and weekends, due to mission critical nature of problems that could result in the loss of life and property.
• Participated in daily and weekly meetings to discuss the various development levels of the project.

Confidential, Irvine, CA

Application Support/QA Analyst

• Initial response to customer incidents, including after hours cell phone support.
• Responded to customer inquiries via phone, fax email or web support channels, as they relate to the products and/or operating environments.
• Documented each customer incident in the call tracking system in a clear, concise, and understandable format.
• Wrote and executed test cases as needed.
• Contributed to the company’s knowledge capital by creating and modifying reusable solutions. Re-useable knowledge developed as FAQs, checklists, training materials or by contributing to the company’s online knowledgebase (Primus e-Server).
• Participated in internal projects such as improvements to call flow processes, training development, capturing and maintaining knowledge capital, improving overall support skills, and improving customer service in the department.
• Managed and maintained the Support Lab used to resolve customer issues.
• Lead internal projects as assigned.
• Assisted in Remote Consulting and Remote Training assignments by aiding the customer with the advanced utilization of the product.
• Challenged self to become fully trained on all application modules by working with local product experts on targeted areas.

Confidential, Edison, NJ

Oracle Purchaser Administrator

• System Administrator of Oracle Purchasing, manage over 450 users
• Thorough testing and validation of Purchasing setup in multiple Oracle environments
• Spear headed setting up vendors in Oracle and inactivating vendors in Oracle.
• Exported Oracle data to Excel & vice versa as needed.
• Prepared templates on receiving and Oracle issues for end users.
• Responsible for user set up in Oracle Purchasing and reactivating passwords.
• Separated Bulk Loads and Blankets Purchases orders during implementation of Oracle Purchasing.
• Closed out purchase orders in Oracle Core Apps.