SUMMARY:

• Over 7 years of solid experience in the field of information technology with emphasis on Testing/Quality Assurance.
• Strong knowledge of Software Development Life Cycle (SDLC) as well as Software Testing Life Cycle (STLC) and the Role of QA.
• Extensive experience in analyzing business requirements and specifications, Test Scripts and Test Cases creation and execution.
• Involved in test plan meetings and its creation.
• Involved in Manual testing & Tracking defects using HP Quality Center.
• Extensive knowledge on JIRA.
• Well versed with service now using it for creating projects, features and changes requests.
• Involved in Writing, Updating and maintaining the Test documents for various stages of Testing for reference and auditing purpose.
• Strong experience in all levels of Testing such as Positive testing, Negative testing, Integration Testing, Functional Testing, System Testing, Regression Testing and User Acceptance Testing (UAT), Smoke testing.
• Expertise in Problem solving and Bug Tracking Reports using Bug tracking Tools.
• Developed Test scripts for automated testing using Quick Test Pro.
• Involved in load and performance testing using JMETER. 
• Involved in mocking files and running batches.
• Excellent Organization, Analytical and Problem Solving skills and ability to quickly learn new tools and technologies.
• Involved in testing the MIL and MTL’s for PCI and PII compliance efforts.
• Expertise in writing SQL scripts for verifying Database entries while testing.
• Well versed with Transaction processing systems which deals with Activations/Deactivation/Reversals of various prepaid products.
• Well versed with SOAP UI and REST API for testing web services.
• Good Communication and Interpersonal Skills with strong Customer Orientation and Client Interfacing Skills.
• I work well in a team setting and also excel as a stand - alone performer.

PROFESSIONAL EXPERIENCE:

Confidential

Quality Engineer

Responsibilities:

• Support software testing related activities throughout the project. 
• Understanding application functionality through requirements and design specifications and translate the information into traceable Test Scripts in RQM
• Create test scripts for various testing types including Functional testing, Backend testing, UI testing, Smoke testing, Regression testing, System Integration testing, Interfaceand User Acceptance Testing. 
• Testing HHS API’s which are SOAP based using SOAP UI. 
• Query oracle Database to identify and document test dataand verify the database records while performing backend testing
• Executing batch process connecting to the back end servers using putty.
• Analyze results against requirements and expected results
• Record defects in RTC and coordinate resolution with development team and Subject Matter Experts (SMEs)
• Create test deliverables in accordance with the Master Test Plan and deliverable DED criteria
• Provide ongoing individual status reports
• Mentoring junior testers
• Support end user and technical testing activities
• Coordinate testing activities with development team; assist in troubleshooting technical/environmental issues
• Executing the test cases written in RQM and reporting the defects in RTC.
• Generating daily status and defect tracking reports from RTC and broadcasting it to all the stakeholders.
• Participating in the daily Stand up meetings .

Environment: JAVA,J2EE,HTML, Oracle SQL server, RTC, RQM, Batch Processing,Putty, Stash , Linux, People Soft, Wincp, SOAP UI and Share point.

Confidential

MTS Quality Engineer

Responsibilities:

• Executing the test cases written in HP QC across various Android, IOS and windows mobile devices.
• Testing Air watch Managed content and personal content API which are REST based using chrome post.
• Upgrading test environment by installing the latest builds on a daily basis from the developers.
• Creating a new test environment based on customer escalations to reproduce and identify the root cause of the customer issues for the older version of the product coordinating with IT operations team by procuring new servers.
• Generating daily status and defect tracking reports from the JIRA and HP QC and broadcasting it to all the stakeholders.
• Identifying and resolving issues arising during testing through appropriate feedback to developers and other stake holders
• Participating in retrospective meeting after each sprint to discuss lessons learned and to improve on the process .
• Working with the management to develop and improve on the existing quality assurance policies and procedures relating to software testing.
• Following agile methodology practices, and procedures in Software Development life cycle.
• Participating in the sprint planning meetings and providing suggestions for improving the quality of the product.
• Participating in the daily scrum meetings .
• Coordinating with the offshore QA team and resolving any impediments faced by them.
• Coordinating with offshore development for any clarifications or issues regarding the features developed by the offshore Dev team.
• Providing assistance to the sales &support teams across the globe .
• Performing load tests using Jmeter for various Managed content and personal content API’s.
• Analyzing customer escalations and providing timely resolutions by coordinating with the customer, product owner, production DBA’s and the developers.
• Debugging customer escalations while on call and resolving the issues to the satisfaction of the customers.
• Interacting with product owners,front end, backend ,mobile and database development teams in requirement analysis to define, document, analyze, perform and interpret tests for products, systems, components or modifications
• Coordinating all aspects of testing across all test phases including, functional unit, integration, regression.
• Writing all the required SQL queries to verify the Database entries.

Environment: C#.net , IOS, Android, Windows, Microsoft Sql server 2012, HP QC ,bamboo ,Jenkins, Stash , Linux, REST API, Jmeter, SOAP UI, JIRA, Chrome Post, QTest

Confidential

QA Engineer

Responsibilities:

• Installing socket servers which are java applications running as windows services in the MIL layer which will be listening for the merchant request on specific ports.
• Decoding/decrypting complex hex dumps which are ISO retail messages coming in the requestsfor analyzing data accuracy.
• Writing JAVA code snippets to manipulate the incoming fields in the MTL if the merchants deviate from the Gen ISO specifications.
• Interacting with Business Analysts in requirement analysis, design reviews.
• Preparing and executing Test-Cases using iUnit, web test framework, chrome poster. 
• Coordinating all aspects of testing across all test phases including, functional unit, integration, regression.
• Conducted testing of the Ifill Admin user interface manually and then later automated the testing with Quick Test Pro.
• Creating WIKI pages in Altassian confluence for each of the integration
• Scanning through the log files and also making sure no PCI compliant data is logged
• Writing all the required SQL queries to verify the Database entries.
• Tracking defects using JIRA and generating defect summary reports.
• Creating service now feature requests for production deployment which will be approved during CAB meetings.

Environment: Java , EJB, JBOSS, Microsoft Sql server 2008 , Eclipse, Maven, Subversion , Cruise Control , Windows XP , Jmeter, IUnit, JIRA

Confidential, Moines, IA

Quality Assurance Engineer

Responsibilities:

• Developed Test Plan and Test cases based on the user stories (Functional requirements). Uploaded Business requirements, test scenarios, test cases and defects. Designed and executed Manual test cases.
• Presented test cases to business for peer review and ensure completeness.
• Provided the Test status reports, Testing activities and documented issues to the QA Test lead and QA manager.
• Involved in the Regression Testing after each modification and enhancement. Performed defect logging and tracking. Documented the raised defects and followed up with development team for defect fixes.
• Involved in Functional and performance testing of the web-based application. Responsible for writing SQL queries for accessing data from the SQL database. Executed SQL queries to validate the data in target database and familiarity with fact tables, dimension tables, star schema and snow flake schema.
• Coordinated with UAT team by providing them with test cases and test data. Involved in End to End testing of business rules on the Web based application. Involved in complete QA Life Cycle.

Environment: HP Quality Center 10.0, QuickTestPro 10.0, JAVA, XML, VB Script, Quality Center,MS Office, Oracle