Information Systems Analyst II Resume Atlanta, GA - Hire IT People

SUMMARY:

An accomplished Software Architect professional with extensive experience in bringing hi - end technology to corporate clients.
Distinguished ability to conduct accurate needs analysis, solve problems, assess technical capabilities, build and motivate teams, conduct strategic planning and manage projects.

AREAS OF EXPERTISE:

Solution Design & Integrations
IT Systems Implementation & Optimization
Due Diligence, Restructuring & Negotiations
Reporting & Compliance
Software & Technology Licensing
Complex Start-Ups and Transition

TECHNICAL SKILLS:

Operating Systems: MS Windows 9x/Me/NT/2000/XP/Vista/Windows 7/8/10, UNIX (Sun Solaris), MS-DOS

Software: Storage, Recovery Management, Internet Digital Telephony, DB & Network designing, Virtualization, Land Desk Management, Citrix XenApp/Receiver

ERP Packages: SAP R/3 (FI, CO) Version 4.6c, 4.7 & ECC 6.0

Programming Languages: QMF/SQL with DB2, XML, JavaScript, ASP/SQL, .Net, Web Application Development, Crystal Report XI, Business Objects, PHP, VB, C++, Java, Action Script, Jbuilder

Applications & Tools: Load Runner, SQL, HP Mercury Test Director/Quality Center, QTP Automation, SMS, HP Quality Center

ARS Applications: Remedy, ITIL, Change Management, Problem and Incident Management, Landesk/Ivanti Console

RDBMS: MS Access, SQL Server, Lotus Dominos, DB

Network Protocols: TCP-IP, IPV, VoIP, ISCSI, NDMP, SIP/H*, TDM/ISUP, Wireless.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Information Systems Analyst II

Responsibilities:

Formulated system procedures to recover data from encrypted laptops.
Implemented and formulated procedures in the restoration of lost data as a result of hard drive failures.
Initiated the implementation of processes in loading new PCs using RDP (remote) desktop connection.
Provided technical support for close to 13,000 Ryder employees and contractors for diverse hardware and software trouble tickets.
Maintained a 98% first call resolution, thereby reducing call back rates and enhancing customer service experiences of the clients.
Conducted training on internal systems, local procedures and other technical subjects for company employees.

Technologies Used: Citrix Web Client/Receiver, Citrix Server, Windows Server 2008, SMO, Remedy, Landesk/Ivanti, Active Directory Tools, Windows XP/7/8/10

Confidential, Atlanta, GA

Junior Infrastructure QA Architect (Quality Assurance Engineer)

Responsibilities:

Expertise in designing and developing test strategy, test plan, test cases and generating test reports, defect reports and product quality assurance documentation.
Experience in implementing SDLC methodologies including Waterfall Model, Agile methodologies and Rational Unified Process (RUP). Experience testing applications built on SOA architecture.
Expertise with Black box Test design Techniques like Boundary value analysis, Equivalence partitioning, Decision Table Testing, State transition Testing and Error guessing techniques, Smoke, Functional, Regression, Beta testing, Database and Integration testing.
Preparing detailed test plan, test scripts and test cases by understanding the business logic and user requirements. Expertise with Functional testing, System testing, Integration testing, Smoke testing, Expertise testing the application on data driven testing to test the application UI.
Expertise working with the development team to create a suite of test data (both input files and expected results) that fully exercises data validation (detecting and rejecting bad data) and actual ETL functionality (properly processing good data i.e., transformations, calculations, and derivations)

Technologies Used: Web Server & Brower testing, VMWare ESX, Solaris, MS Visual Studio Test Manager Pro, QTP, Selenium, Quality Center, Sharepoint, Citrix, HP-UX, Linux, Windows (All), AIX, Macintosh OS and Netware.

Confidential, Atlanta, GA

IT Web Consultant

Responsibilities:

Created basketball scouting website using Flash CS3/PHP allowing paid members to access membership section of the site. integrated all the backend and managed the development team and copywriters. Designed in Flash, Dreamweaver, Photoshop, utilizing JavaScript and PHP.
Developed for website physician where that allows patients to view services rendered.
Created website that allowed potential customers to request quotes and see status of projects.
Constructed website for web consulting firm utilizing a variation of Flash Media, PHP & CSS.

Confidential, Suwanee, GA

Windows System Administrator

Responsibilities:

Developed a workflow process which helped reduce customer related issues by 55%
Turned up new customer point-to-point, frame-relay, SMDS, and ATM circuits as required. Opened trouble tickets, and interfaced with telecommunications providers to resolve issues on both new and existing circuits.
Generated profit and loss reports for individual POPs, and recommended either their continued existence or closure based on their findings.
Configured and implement Remote Access Solution: VPN, ISDN dial up, Fractional T1.

We provide IT Staff Augmentation Services!

Information Systems Analyst Ii Resume

Atlanta, GA

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship