SUMMARY:

• Successfully introduced a third party product to identify the number of workers globally using a setting in a software that compromised security by giving access to Outlook mail boxes, carrying out a risk and technology analysis and customising the software to Barclays infrastructure.
• I played a key role in establishing requirements in preparation for the end of Microsoft support for Windows XP.
• Increased efficiency by reducing cost of support, hosting and development of multiple systems.
• I facilitated the normalization of workflows and processes across Wiley’s various global locations.
• I enabled improvements to monitoring and reporting on vendor performance and quality of service.
• Confidential is a technology oriented Scrum Master Certified ITIL/Prince2/TOGAF 9.1 Lead Business Analyst/ Enterprise Solution Architect who has the people skills required to lead a multi - disciplinary team comprising technical and less technically minded workers.
• He has a rich and varied work history, which has equipped him with a broad range of skills and the ability to act as an effective conduit between the development, business and test teams.
• Confidential is a hands-on Analyst, whose “can do” attitude coupled with a creative and forward-thinking mind and knowledge of technological advances has made him an effective and in-demand consultant.
• He has excellent communication skills, is multilingual and understands technical language enabling him to extract, clarify and define business processes and document beneficial requirements for businesses with complex structure where the processes may span multiple and differing applications and technologies.

TECHNICAL SKILLS:

Tackling complex projects & projects in multiple domains: Enterprise Data Management Enterprise Analysis, Stakeholder Management, Coordinating and Overseeing work of other Business Analysts, Deep understanding of complex business processes

Knowledge of software: Microsoft Office, Visio, JIRA, Outlook, HTML, XML, SQL, SQL Server, PHP, MySQL, UNIX, SOAP, CMS, CRM, Virtual PC, VOIP, Waterfall, Agile, VersionOne, SAP BW, EXASOL, Tableau 9.1, Collibra 5.0, Data Governance Maturity Model, Data Governance Design and Implementation.

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Cloudera Navigator and Informatica Data Quality Integration

Responsibilities:

• Evaluation of Collibra Catalog 5.1 .
• Implementation of Collibra 5.1, complete end to end upgrade from Collibra 4.6
• Creating all necessary training manuals and Animated Videos for Users and Data Stewards
• Creating SOW for various lines of Business to Provide the Collibra Solution for their needs and expactations
• Participated in Combined Development Sessions for Collibra Connect and Cloudera Navigator integration using Mulesoft Anypoint Studio.
• Creating SOW for Project Proposals for various lines of business for On-boarding into Collibra Environment
• Assisted in understanding the requirements for Integration of Informatica Data Quality Integration
• Worked with Data Stewards to establish the Pharmacy, HR Data Domains and National Patient Survey
• Assisted in identifying areas for improvement and defining the governance model including roles, ownership, accountability and organization and
• Ensured all Data Stewards Enterprise and Functional have the appropriate training and material available to on-board LOB’s
• Created several items for the DG Meta Model which included Communities, Domain Types, and Assigning Asset types to domain types.

Consultant-Program Lead/Lead

Confidential, Durham, North Carolina

Responsibilities:

• Drove collaborative prioritization and alignment conversations with the technical counterparts to define iterative goals, slicing project work into features for multiple teams across 3-4 engineering runways.
• Creating a Vision Strategy for line of action of Stock Plan Services Plan sponsor workstation enhancements
• Received Training on Scaled Agile (SAFe), roll out of Scaled Agile expected 2nd quarter of 2017.
• Creating Release notes for Product Release.
• Story Grooming Sessions, hosting planning poker for story point allocation for stories.
• Facilitating and hosting Big Room planning for several work streams.
• Created a Program Increment release plan.
• Participating in the client facing UAT Sessions.
• Acting as a proxy for the Product Manager for the Plan sponsor Workstation
• Defining the Acceptance criteria for Stories and participating in story sizing and big room planning sessions.
• Hosting Story Grooming sessions.
• Managing, owning and prioritising the Backlog.
• Analysis of Termination Statement Logic for vested Grants.
• Worked with scrum masters, resource managers, and technical operations to understand dependencies, manage expectations, execute, and deliver the highest quality software for our customers.
• Worked in conjunction with Product Mangers to define the project business needs and measures of success.
• Created detailed requirements gathering plan.
• Collaborated with internal and external business requirements stakeholders to understand customer and business needs and develop business requirements documentation.
• Working closely with the Customer User Design Experience team.
• Collaborated with business stakeholders and systems stakeholders on requirements review and approval.
• Manages business requirements through design, develop, testing, and delivery phases to ensure business needs are met.
• Worked on business requirements change requests for review and approval.
• Supported Business Readiness team on planning and deployment of assigned projects.
• Reviewed internal and external communication and training plans.
• Worked on creation of updated business process documentation.
• Mentored junior members of the product development team

Consultant Solutions Architect

Confidential, Princeton NJ

Responsibilities:

• Participated in interviews and assisted in identifying areas for improvement and defining the governance model including roles, ownership, accountability and organization and
• Ensured all activities within the confinement of Data Governance Program aligns with Confidential EDO objectives.
• Worked on Creating Business Glossary with all Business Definitions and descriptions of all Business Assets are defined in a very clear and concise way.
• Created several items for the DG Meta Model which included Communities, Domain Types, and Assigning Asset types to domain types.
• Helped in identifying the Critical Business elements for prioritised Processes (Regulatory reporting).

Consultant- Business Intelligence/ Data Analytics Business Analyst

Confidential

Responsibilities:

• Facilitated requirements gathering and requirements validation workshops.
• Attending daily scrum meetings.
• Managing Users, Roles and Permissions with in Collibra.
• Metamodel Configuration which included creating a Community, domain type, assignments of Asset types to various domain types.
• Assigning a Status to an Asset Type.
• Worked closely with the Data Architecture Team to establish the Data Quality rules & Data Quality Points.
• Data Migration Financial reconciliation reports for Debt Manager 6 - Debt Manager 9
• Liaised with various lines of business e.g. customer Services, Work Force Planning & Demand, Finance, Debt Management to elicit the dash board and reporting requirements for Tableau 9.1.
• Created Proof of Concept of TABLEAU 9.1, Dash Boards for the To-BE State.
• Worked on delivery Catalogue, requirements Documents including traceability Matrix.
• Working on the Meta Data Repository for Collibra
• Creating DATA Standards and Data Governance Frame work for the UU IT Landscape.
• Liaised with the Information Delivery Manager to establish all the Analytics needs for the Future State for trend analysis.
• Worked with 3rd party offshore services provider Cognizant for the delivery of all necessary documentation and Enterprise Architecture requirements.

Lead Business Analyst

Confidential

Responsibilities:

• Worked on creating a TOR (Terms of reference for the Digital Zone Creation work-stream within Flagship Co-op Branches )Stakeholder Analysis Matrix, Traceability Matrix, HLBR ( High Level Business Requirement Document ), HLBD ( High Level Business Design Document)
• Facilitated requirements gathering and requirements validation workshops.
• Used MosCow methodology for requirements prioritisation.
• Worked closely with the MI team for the creation and customisation of the Branch Customer Account Activity report to evaluate the best Flag Ship branches to initiate the Digital Zone activity.
• Conducted competitor Analysis and presented the report to the Programme Sponsors.
• Created a project working group for the Digital zone work-stream to meet and discuss any issues, concerns, road blockers and engage senior key stakeholders and SME’s from various different departments.
• Liaised with the Digital Team to finalise the requirements for Release 2 of the customer Demo App for Digital Branch Activity.

Lead Business Analyst

Confidential

Responsibilities:

• Managed both local and cross business Data Domain Activities for ongoing implementation and issue management through sustainable governance routines for Business Data Domains.
• Creating Tableau 8.2 Dashboard build, gathering reporting requirements and underlying Data requirements.
• Led the Data Provisioning and Data Quality Control work streams, identifying the Data Quality Control points, Data Transformations, Data quality Dimensions, Data quality notifications, Data quality rules and Data Consistency Points.
• Worked on establishing the Enterprise DATA Landscape within in the confinement of Enterprise Data Management.
• Liaised with other Data Domain Mangers within the United States North American operations to define the data domain boundaries of the other business data domains.
• Governed, Approved and managed change for the association, Placement, description and additional attribution of Data elements within the data domain model(s).
• Identification of multiple Key Business Elements from Multiple Line OF Business mainly from the Finance Reports FRY14, 14Q, Vintage PIT Losses, Enterprise Capital Reporting and Credit Risk Departments.
• Business Process mapping for current AS-IS processes to identify Gaps and establish a remediation plan.
• Arranged and led Kick-off meetings for all major work streams for the Enterprise Data Management Standards implementation.
• Drove, reported and maintained cross domain governance models and activities.

Senior Business Analyst

Confidential, NJ

Responsibilities:

• Gained knowledge about business lines and products, carrying out further research and analysing more detailed documents as and when required
• Creating reports and Dash boards using Tableau 8 identifying underlying reporting data requirements from Reporting Delivery Catalogue.
• Requirements analysis - acting as hybrid manager between two entirely different functions, that is, analysing business lines and their requirements and making a link with technology
• Attending global conference meetings and general meetings to discuss issues, propose new strategies, and discover flaws with existing systems or see where improvements or cost savings can be made
• Carrying out research on issues highlighted in global conference meetings and come up with strategies to move company forward
• Ensured that business line owners, such as Head of credit, traders, product control, application managers, and automated trading are involved in process to see if there is support and a case to move on proposed strategy
• Carried out benefit case study analysis and presented findings to steering committees to see if enough business drives to move strategy/product forward

Senior Business Analyst

Confidential, NJ

Responsibilities:

• Journal Quality Assurance - Implementation of a new journal content QA system to replace existing legacy systems and support Wiley’s common content model, content enrichment workflows and to integrate with newly developed core content systems and workflows.
• Cochrane Library Project Manager - Ongoing series of projects, including a redesign of the Cochrane Library user interface and migration to the dotCMS platform.
• Working closely with Project Manager and other stakeholders to negotiate and agree on project scope, goals and deliverables
• Carrying out a detailed analysis of the problem domain in order to gain a full understanding of the business processes
• Advising and providing a consulting service on the redesign of business processes to meet goals or improve service
• Leading other Business Analysts and assigning them appropriate tasks
• Attending regular meetings with various stakeholders

Senior Business Analyst

Confidential

Responsibilities:

• Took lead for all MI & Reporting to be released to Santander for Fraud
• Created business requirements towards Fraud including As-Is and Future States
• Communicated with Senior Managers of business areas and held regular workshops to elicit requirements for various business functions for Corporate Banking
• Created Business Requirement Documents, Business Operating Models and Legal documents
• Overviewed and approved documents created from a variety of stakeholders
• Worked on the divestment of Credit Card and Payment Processes
• Engaged in weekly Risk and Assumptions meetings

Business Analyst

Confidential

Responsibilities:

• Established Requirements and UAT for Labour Generation and Time Management Modules of a Red Prairie Warehouse Management System for a large international retailer, using PeopleSoft for data generation for test cases
• Used standard BA techniques and tools for introducing changes to a shopping website and worked closely with Test Analysts and Release Manager.
• Requirements gathering for new kiosk systems to be introduced in Confidential super markets